Name: Porto Palácio Hotel by The Editory
Address: Lordelo do Ouro, Portugal
Rating: 9

Portugal

Porto

Lagos

Lordelo do Ouro

Lisbon

Funchal

The hotel's surrounding environment is very good. 
The breakfast was so good and the rooms were quite big, neat and modern.
The staffs were friendly and overall stay was perfect. Strongly recommend to all the business travelers.

The hotel is in a great location, within easy walking distance of a lot of the areas of interest within Porto. The hotel itself it nicely decorated. The hotel rooms are compact, but the decor adds to the feeling of a boutique hotel. One of the best showers I have had in a hotel, powerful and easy to temperature control. The toiletries used were nice. The beds are comfortable and the sheets are fresh and spotless. Most of the reception staff are efficient and friendly. The rooms are well equipped with good robes/umbrella/good hairdryer/coffee machine and capsules etc

There are a few things that the hotel could easily improve : 

Breakfast is definitely not something I would recommend. The choices were poor, definitely not fresh or local, and the cost is high. There are many much better choices nearby. 

The pillows were either a hard memory foam slab or a really lumpy soft pillow, surprising for the cost of accommodation. 

It was very hard to get fresh milk for tea and coffee on arrival, we asked reception and at the bar they could not make one even though we discovered at breakfast that they had a machine and fresh milk and take away cups readily available.

The bar needs rethinking….it is the opposite of welcoming and the staff don’t make you want to stay. As there is no ‘lounge’ in the hotel, maybe this would be better utilised as a meeting place within the hotel.

Странно, что данный отель имеет 4 звезды. 
Из плюсов - местоположение, чистота, убирались и меняли полотенца каждый день! 
А теперь минусы. 
При заселении у меня запросили в качестве залога номер карты! И не просто номер и срок действия, а ещё и три цифры на обороте чтобы я им сказала…. Вы серьезно? Это абсолютно конфиденциальная информация! Я могу ввести самостоятельно код при покупке чего либо, но кому то его передавать-нет! И никто не в праве требовать это с меня! С горем пополам я пыталась объяснить это молодому человеку на стойке регистрации, минут 10 меня убеждали, в итоге пошли мне на встречу) 
Вообще, почему никто здесь в комментариях об этом не пишет? Это же ненормально. 
Далее- в номере не хватало зубной щетки, зубной пасты, кондиционера для волос и халата (в описании номера все это входит в стандарт). Я сказала об этом на ресепшене. Через пол часа мне все принесли, кроме халата. Я решила, что он все таки не входит. И о чудо, в последний день прибывания мне его принесли. Как говорится- лучше поздно, чем никогда. Ну и неохлаждающий холодильник. Поменяли его на следующий день. Мне кажется, такого при имении 4 звезд быть не должно. 
Ну и еще момент. Я заметила, что при заселении всех угощали портвейном . Мне даже не предложили. Видимо из-за того, что я не сказала данные карты банковской.

The room is simple but the space is quite large, the location is a bit biased but it is a quiet area. There is a beautiful outdoor atrium, shared with the same brand hotel next door. When I checked in that day, I may just meet many people when I arrive at the same time. There is only one front desk brother service that tests everyone's patience. After all, even the Italians behind can't stand it (ha). Other words, there is a very warm little brother at breakfast who will greet you. The overall atmosphere is good. The people living here are quite special. Many retirees and many young people like backpackers.

I appreciate our staff prepare special decoration for our birthday trip. But the hotel is still a bit disappointing in terms of service and facility. No swimming pool or gym, the shower doesn't work well so water is splashed everywhere. And it's obviously understaffed even though it's not peak season anymore. We called the reception for service and only got responded in one hour. I'm quite disappointed considering it's a 5-star hotel

Our stay at The Editory By The Sea Lagos was amazing! 

✔️ Very clean and well-maintained
✔️ Spacious and comfortable rooms
✔️ Wide variety of breakfast choices
✔️ The sauna, indoor pool, and outdoor pool are definitely a must-try
✔️ Great location — close to the town centre and beach
✔️ Quiet, relaxing, and perfect for a chill getaway

One of the best places to stay in Lagos if you want a peaceful holiday while still being near everything. Would definitely stay here again.

Very strange place: if you are travelling from Asia, I would highly recommend to look for something else. The rooms are ok - the property supposed to be newly renovated however frankly it didn’t seem so. In our room we had an issue with the shower tap, room phone, door locks etc. Housekeeping service is super strange - we had 4 people staying but room was only prepared for 2. Also, there are 0 amenities provided (toilet paper and smth they call “shampoo + body wash + conditioner +”). If you request for smth at front office to be delivered to your room, expect it to be done within hours at best. There were multiple occasions, when things were not delivered at all. And the highlight of this place is “ICE POOL”. It’s not just cold, it’s literally an ice. And people are still trying to swim in it so everyone around have coughs, sneezing etc.

The facilities are really the best to waste !!!
The location was good

However, the service was limited because of the off-season, and the wind blowing through the doors all night was loud, so it was not a pleasant noise for children.
And I was surprised that the warm water was cut off during the shower ...
(Thanks to you, I finished it with cold water)

Other than that, it was a very satisfying stay. And if you want to review the results of your choice because it is a place you have been thinking about and choosing, for those who are thinking about choosing Lagos accommodation, including this place... I would recommend you to come here.

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