Name: FUN GATE HOTEL Kyoto
Address: Kyoto, Japan
Rating: 7.4

Japan

Tokyo

Sapporo

Kyoto

Kitashiobara

Karuizawa

Osaka

We stayed at Shinjuku Granbell Hotel for 5 days, and we absolutely loved our stay! The hotel is clean, comfortable, modern, and very accessible. The bathroom was spotless, and the bed was incredibly comfortable.

The only thing we felt could be improved was the pillows, as they weren’t as comfortable as we expected. Hopefully, the hotel can consider replacing them with newer or firmer pillows.

Other than that, everything was excellent. Shinjuku Granbell is definitely one of the best hotels we’ve stayed at in Japan, and we highly recommend it to anyone visiting Tokyo. The location, cleanliness, comfort, and overall experience made our stay truly enjoyable. We would definitely choose this hotel again on our next trip to Japan!

I stayed at this hotel for several nights and was quite satisfied with everything, except for the mattress, which was a bit too soft for someone approaching 50 like me. Disposable toiletries can be picked up in the lobby, and they even provide hair essential oil. The self-service coin-operated washing machines also have a dryer function, which you can select together, making it very convenient.

I recently stayed at Granbell Hotel Shibuya. One of the biggest positives of this hotel is the room size. The room was surprisingly spacious, especially considering the location in Shibuya. The location itself is also very convenient and makes it easy to explore the area.

The staff were very accommodating, friendly, and helpful throughout my stay. When I raised an issue about the hair dryer in my room, they responded quickly and provided a clean replacement.

However, there were some cleanliness concerns. The carpet in the room appeared to have visible stains and dirt, and the hair dryer provided in my room was extremely dusty to the point that it was uncomfortable to use. This was disappointing, as cleanliness is an important factor for many guests.

The hotel provides small bottles of body soap, shampoo, and conditioner, which was a nice touch.

Overall, if you prioritize a great location and a spacious room, Granbell Hotel Shibuya may be a good choice. However, if you are particularly sensitive to dust, dirt, and cleanliness issues, you may find the condition of the room disappointing.

Overall, it's pretty good. The location is great, very close to the subway station and right on a walking street with plenty of food options. It's super convenient to get to places like Shibuya and Omotesando by subway. The hotel is a bit old, but generally clean. The breakfast is a simple buffet style; you pick up what you want in the lobby and take it back to your room, which is a nice touch.

The hotel's location is excellent, just around the corner from Ginza's brand-name shopping streets, making it super convenient for shopping. The room itself was just okay; at 28㎡, the space wasn't utilized well, making it feel a bit cramped. Right across the street there's a sushi restaurant where I ate lunch all three days. Be warned though, there's always a long line, so I recommend getting a number or making a reservation 30 minutes in advance. There are also many other well-known restaurants nearby, offering plenty of dining options. The hotel has a bar on the first basement level. Ladies get free entry from Monday to Thursday, but it gets very crowded on weekends with queues and limited entry.

This is a brand new hotel. It still has that new hotel smell. The location is great because it is very quiet and calm. There are a lot of restaurants nearby in walking distance. There are also convenience stores nearby in walking distance. The train stations are also close by and depending on the line it may take 5-10 minutes walking. 

The rooms are a bit on the small size so there isn’t a lot of room to have all your bags open and spread out. The bed is tall enough so that you can fit large size luggage underneath for stowage. Since there isn’t much space you have to be strategic with the items you will have out and that you will use. 

There are different types of rooms, the room with the tub has an amazing bathroom. In this room the bathroom is spacious. The bidet is perfect with the heated seat. The bath is spacious enough to fit 2 people at once. 

The air conditioner works perfect and it kept me cool. There is also a coffee maker in room. There is a mini fridge in room. There is a safe in room. There is a good quality hair dryer in room. There is a big flat screen TV that you can connect your Bluetooth to play music. There are a few hangers but there isn’t much space for hanging clothes. There is a mini display that is AI powered that can make calls to the front desk and other things. There is a glass bottle that is filled with water and if you need to refill it you do it downstairs next to the front desk. There is a microwave in the lobby next to the front desk that you can use to warm up food. There are about 5 outlets in the entire room and also a USB C plug. 

Room service is done every other day. On those days they make your bed, clean your entire room, provide fresh towels, provide fresh sleeping gowns, and take out the trash. On the days that they do not provide room service they will leave a fresh set of towels next to your door. 

The bed is extremely comfortable, the blanket is cozy and will keep you warm, and for the pillows there are both soft and firm. In this room one person with 3 pieces of luggage will fit comfortably or two people with 3 pieces of luggage total. 

Overall I had a great experience, I had a great stay, the staff they are all really nice and helpful, and I would absolutely stay here again. I highly recommend this hotel.

We visited as a family of four (two adults and two children) for two nights and truly appreciated several aspects of our time here:
Spacious & Spotless Room: 
The accommodations were exceptionally clean and spacious, offering lovely surrounding views.
Comfortable Bedding: 
Both the bed and pillows were remarkably comfortable, making for a restful sleep.
Thoughtful Amenities: 
Having all necessary toiletries fully prepared and ready upon arrival was greatly appreciated.

Few areas of concern to your attention so they may be addressed for future guests:
Breakfast Queue: 
The waiting times and long queues for the morning breakfast buffet were quite significant.
Onsen Water Supply Interruption: 
On our second night, the water supply in the onsen area was suddenly suspended while guests were actively showering. This was particularly inconvenient for those left with shampoo and soap to rinse, and unfortunately, it prevented us from enjoying the onsen on our final morning.
 Ice Cream Machine Malfunction: 
The ice cream machine served liquid instead of proper soft-serve during our visit. We do, however, appreciate how promptly the team responded and fixed the issue once informed.

The hotel room is comfortable and the staff service is excellent! The Osen is also nice, with two large pools. One is outdoor and the other is indoor. I wonder why the outdoor one isn’t hot enough. The hotel is close to AOAO, and it is one of the reasons we booked this hotel! Walking distance is about 10 minutes.

The hotel is quite large, and a Japanese-style room can accommodate up to four adults, making it very spacious for just two people. The hotel has a clear policy that rooms are not cleaned for two-night stays; instead, only fresh supplies are provided.

There are two hot spring areas with open-air baths. The one on the lower level features a wide variety of baths and tends to be crowded, while the Hoshizora Observatory on the upper floor of the new building is best visited before 5:00 PM—it’s uncrowded, pristine, and offers breathtaking views. The buffet, however, is a bit of a letdown. The dining hall is massive, yet none of the dishes stand out as particularly delicious. They do offer hand-pressed sushi, sea snails, and small sweet shrimp, along with seafood rice bowls (kaisendon) for breakfast, but the rest of the Western and Japanese dishes are mediocre in both appearance and taste.

The hotel's location is fantastic. It's within walking distance of the tourist information center, where you can line up on a first-come, first-served basis to book various autumn foliage tours—after all, taking in the scenery is the priority, so avoiding massive crowds is key. Within a 1-kilometer walk across the bridge from the hotel, you'll find a delightful surprise: Mikasa Park, nestled among the mountains. For just 300 yen, you can play an 18-hole round of park golf. Right beside it is an American football field, and the huge lawn framed by the autumn landscape is truly uplifting.

Good hotel. Very modern and all facilities we needed. Ideal location. Parking onsite. Can’t comment on breakfast as we were 5 minutes late and they would not serve us  !

房間超大，有室內浸浴，景觀一流，設施齊備，若住Executive Suit,可以免費享用lounge 內小食和飲品，酒也是無限飲用。自助餐食物美味，款式多。娛樂設施有驚喜，有乒乓球打，有夾公仔機，可以打機，是迷利版的Gigo。商店購物種類多，有好小朋友玩具賣。露天風呂看到雪山景，體驗到一邊浸温泉，一邊大風雪吹在面上。就算不是露天，室內的風呂也有好美的雪山景觀看。有穿梭巴士送到札幌，非常好。雖然房價不便宜，但物有所值。

Rooms are a bit small, but expected for Japan. Very clean and cute though. Lovely Onsen facilities. Provided amenities (face cream, sunscreen,etc- really excellent quality) Staff very helpful. Great location in Gion. Walkable to train, Higashiyama and modern part of kyoto. We decided to stay an extra night in kyoto, but Gion location was booked out, so they shuttled us to their other location for free. The second location didn't have an onsen but the rooms were much much bigger. The staff there told us that they could shuttle us back to the Gion location to use the onsen if we liked. Highly recommend the Granbell.

From December 6th to 9th, my family and I visited this hotel. We booked two rooms, a triple room and a double room. The rooms were spacious, and the bathrooms were clean. Housekeeping left refreshments at the door daily. The location is convenient; a 7-Eleven is a 2-minute walk away, and a subway station (Shimizu Gojo Station) is a 5-minute walk away. The staff were friendly, and at the check-in counter, there were toiletries such as lotion, hair conditioner, toothbrushes, combs, razors, and face masks available for guests. Overall, it was great value for money!

The room is clean. It is near a residential area. In front of it is Higashi Honganji Temple. Further ahead is Kyoto JR. The subway station is right next to it. The transportation location is good. FamilyMart is just across the road. The facilities are basic, but it is really clean.

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