Name: Kyoto Granbell Hotel Hanareya
Address: Kyoto, Japan
Rating: 9.4

Japan

Tokyo

Sapporo

Kyoto

Osaka

Kitashiobara

Karuizawa

Comfortable one-night stay at Shinjuku Granbell Hotel — great location and clean, modern rooms. One useful tip for anyone driving: there’s parking available nearby that you can either reserve in advance for around ¥2,000 per night, or just drive in without a reservation and pay by the hour (rates around ¥1,700 for 8 hours at the lot near the hotel). Made it really convenient for our road trip stop before heading north. Would recommend for travelers exploring Shinjuku by car.

A big thank you to the reception staff for their friendliness and assistance with our hotel room booking. They were very accommodating throughout our stay. The location is excellent—just a 3‑minute walk to the nearest train station, making it easy to access everywhere with plenty of shops and restaurants nearby (though halal options can be limited). The surroundings were calm and not noisy, even with a café and pub close by. While the room was slightly compact, it was very comfortable with a pleasant ambience. Definitely going to repeat the stay again in the future.

I recently stayed at Granbell Hotel Shibuya. One of the biggest positives of this hotel is the room size. The room was surprisingly spacious, especially considering the location in Shibuya. The location itself is also very convenient and makes it easy to explore the area.

The staff were very accommodating, friendly, and helpful throughout my stay. When I raised an issue about the hair dryer in my room, they responded quickly and provided a clean replacement.

However, there were some cleanliness concerns. The carpet in the room appeared to have visible stains and dirt, and the hair dryer provided in my room was extremely dusty to the point that it was uncomfortable to use. This was disappointing, as cleanliness is an important factor for many guests.

The hotel provides small bottles of body soap, shampoo, and conditioner, which was a nice touch.

Overall, if you prioritize a great location and a spacious room, Granbell Hotel Shibuya may be a good choice. However, if you are particularly sensitive to dust, dirt, and cleanliness issues, you may find the condition of the room disappointing.

I had an amazing stay! Everything was excellent, from the cleanliness to the amenities. The location was convenient and easily accessible, making it perfect for families. The service was outstanding—staff members were friendly, helpful, and attentive to every detail. The facilities were well-maintained, and I truly enjoyed my experience. Highly recommend this place to anyone looking for a comfortable and enjoyable stay! By the way this is my second time staying here 🩵

The hotel's location is super convenient, just a 10-minute walk to the subway station, Mitsukoshi department store, and the airport express. There are tons of food options around, and it gets really lively at night. We stayed for 5 nights, and the hotel pretty much just changed towels, emptied the trash, and made the bed – a pretty basic service. I really have to complain about the bathroom though. There's no vanity or space to put toiletries, and nowhere to hang wet towels or clothes. Out of all the Japanese hotels of this type I've stayed in, this was definitely the least thoughtful. We managed for 5 days, but just wanted to share this for anyone considering it.

This is a brand new hotel. It still has that new hotel smell. The location is great because it is very quiet and calm. There are a lot of restaurants nearby in walking distance. There are also convenience stores nearby in walking distance. The train stations are also close by and depending on the line it may take 5-10 minutes walking. 

The rooms are a bit on the small size so there isn’t a lot of room to have all your bags open and spread out. The bed is tall enough so that you can fit large size luggage underneath for stowage. Since there isn’t much space you have to be strategic with the items you will have out and that you will use. 

There are different types of rooms, the room with the tub has an amazing bathroom. In this room the bathroom is spacious. The bidet is perfect with the heated seat. The bath is spacious enough to fit 2 people at once. 

The air conditioner works perfect and it kept me cool. There is also a coffee maker in room. There is a mini fridge in room. There is a safe in room. There is a good quality hair dryer in room. There is a big flat screen TV that you can connect your Bluetooth to play music. There are a few hangers but there isn’t much space for hanging clothes. There is a mini display that is AI powered that can make calls to the front desk and other things. There is a glass bottle that is filled with water and if you need to refill it you do it downstairs next to the front desk. There is a microwave in the lobby next to the front desk that you can use to warm up food. There are about 5 outlets in the entire room and also a USB C plug. 

Room service is done every other day. On those days they make your bed, clean your entire room, provide fresh towels, provide fresh sleeping gowns, and take out the trash. On the days that they do not provide room service they will leave a fresh set of towels next to your door. 

The bed is extremely comfortable, the blanket is cozy and will keep you warm, and for the pillows there are both soft and firm. In this room one person with 3 pieces of luggage will fit comfortably or two people with 3 pieces of luggage total. 

Overall I had a great experience, I had a great stay, the staff they are all really nice and helpful, and I would absolutely stay here again. I highly recommend this hotel.

room felt smaller than it was because of the long corridor. 

we could not use the laundromat at all because there were only 3 machines and 1 was down. the two machines left were also constantly in use and people were using baskets to reserve their spots in the queue, which felt very unfair. 

the gym also only opens at 1pm which did not make any sense at all. shoes were also not allowed in the gym, so we had to use the gym in just our socks. others were barefoot. however, kids were allowed in the gym. in our one hour there we noticed several groups of families coming in with their kids and they were running on the treadmill without their shoes. 

highly do not recommend this hotel and would not stay again.

I stayed at Granbell Hotel Tanuki Sapporo for a few days as a solo traveler while waiting for my family to arrive in Sapporo, and it turned out to be a very pleasant stay.

The location was perfect—close to shopping areas, restaurants, and everything I needed. I also enjoyed their public onsen, which was a great way to relax after exploring the city.

Overall, it was a comfortable and convenient stay, and I would gladly consider staying here again.

This is a historic Japanese onsen hotel. The hot spring water quality is genuinely good, attracting many Japanese families and couples. There are also quite a few Korean families and Western tourists. However, the overall facilities are a bit old, and the flow within the onsen area is quite complex. There aren't many pools, but they are spread across multiple floors with lots of stairs. Walking around like that **in that condition** felt a bit awkward and cold. The open-air onsen on the 16th floor is shared by men and women at different times, so if all family members want to enjoy it, one day definitely isn't enough (see the last picture for the onsen schedule). The 'water world' is fun and great for kids, and soaking in the hot spring after playing there is very relaxing. The dining is just okay, nothing special, as they mainly cater to group tours.

P.S. The scenery in Jozankei is worth exploring, and the nearby ski resort is worth a visit (the kind for playing in the snow). The kids had a blast.

I stayed here for four nights during the Snow Festival. 
The location is near the main street of Susukino and very convenient. 
However, I found the hotel's operations lacking, as the reception was often unattended in the mornings. 
The twin room was quite cramped for two people, making it difficult to pack and unpack. 
With only three laundry machines (one of which was broken), the facilities felt insufficient for the size of the hotel. 
While the breakfast had a good variety and didn't get boring, don't set your expectations too high for the 'signature' seafood bowls

房間超大，有室內浸浴，景觀一流，設施齊備，若住Executive Suit,可以免費享用lounge 內小食和飲品，酒也是無限飲用。自助餐食物美味，款式多。娛樂設施有驚喜，有乒乓球打，有夾公仔機，可以打機，是迷利版的Gigo。商店購物種類多，有好小朋友玩具賣。露天風呂看到雪山景，體驗到一邊浸温泉，一邊大風雪吹在面上。就算不是露天，室內的風呂也有好美的雪山景觀看。有穿梭巴士送到札幌，非常好。雖然房價不便宜，但物有所值。

Starting with the positives - great hotel, superb location, fabulous staff, tasty breakfast, modern design. On the surface it’s all great.
As expected for Japan,  rooms are small but there’s definitely a case of design over practicality in this hotel. Room space could be so much better designed. There’s a completely superfluous sofa between the beds which we had removed as otherwise there was nowhere to open a suitcase. Limited clothes hanging space too. They provide an unnecessary, collapsible laundry basket, but no suitcase stand. 
Shower toiletries on a glass shelf above the sink which means you have to reach out of the shower curtain to access them, shelf ends up soaking wet and you’re pushing down on the dispensers which makes the shelf unstable - again, I imagine an interior designer’s eye, not practical. 
Didn’t spoil our stay by any means, but was frustrating.

The location is great: you can walk from Kyoto Station or take the bus. The busier parts of town are a 15-20-minute walk away, but the hotel itself is quiet. The room was very nice and stylish.
The biggest plus is that the hotel uses neutral cleaning products and laundry detergents, which didn't cause my allergies. ❤️
Cons: 1. Separate shower and toilet (I don't like that); 2. Frosted window in the room, which can't be opened even for ventilation, making the room always stuffy; 3. Very dark in the room, even in the bathroom; you can't even see your face properly in the morning 😅

GRANBELL HOTEL

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