Name: Umedaholic Hotel
Address: Osaka, Japan
Rating: 9

Japan

Tokyo

Sapporo

Osaka

Kyoto

Kitashiobara

Karuizawa

The service was excellent! The level of civility in developed countries is truly something to admire and learn from. A huge thank you to the front desk lady for her help. I would definitely come back again if I have the chance. The ladies at the front desk are super beautiful, and the gentlemen are incredibly handsome. I sincerely recommend this place for Chinese tourists to stay and visit.

The hotel is very close to Akabane subway station, making it convenient for getting around. The surrounding area has excellent amenities. Overall, the service is above average. The highlight is definitely the rich buffet breakfast, which is a major draw.

However, there are some downsides:
1. For such a large hotel, having only three washing machines is incredibly inconvenient for guests and severely impacts their rest. The coin-operated washing machines are expensive at 700 yen per wash, and if the drying isn't sufficient, you have to spend at least another 200 yen to get it done properly.
2. On rainy days, the hotel doesn't provide umbrellas for loan; you have to buy them. This is a bit too shrewd.
3. Room cleaning is only done for stays of three consecutive nights or more. For such a high room rate, not even providing basic cleaning is a really poor experience.
4. Perhaps the cleaning staff are foreign nationals, but they rarely smile and lack politeness.
5. The indoor hot spring, advertised as an attraction, is actually just a small public bath in a confined basement environment with no natural light all year round. Its hygiene is questionable, which is concerning.

Great location, very convenient with plenty of food options nearby. I booked a smoking room, which was quite spacious. It's super easy to get around from here, especially for exploring Shibuya and Harajuku. Many of the restaurants nearby require reservations though! The room itself was large by Japanese standards. My only minor concern was that the elevator doesn't require a key card, which made me feel the security was a bit lower. Overall, my stay was pretty good!

As a Female solo traveler I felt safe. The area is good, it’s like a 30 minute walk to the Tokyo tower and everything is easily reachable by the metro (5 minute walk to the station). Many stores and restaurants near by. The staff is VERY nice. I would most definitely recommend especially for the price. If ever again in Tokyo, I will definitely come back.

The hotel's location is super convenient, just a 10-minute walk to the subway station, Mitsukoshi department store, and the airport express. There are tons of food options around, and it gets really lively at night. We stayed for 5 nights, and the hotel pretty much just changed towels, emptied the trash, and made the bed – a pretty basic service. I really have to complain about the bathroom though. There's no vanity or space to put toiletries, and nowhere to hang wet towels or clothes. Out of all the Japanese hotels of this type I've stayed in, this was definitely the least thoughtful. We managed for 5 days, but just wanted to share this for anyone considering it.

This is a brand new hotel. It still has that new hotel smell. The location is great because it is very quiet and calm. There are a lot of restaurants nearby in walking distance. There are also convenience stores nearby in walking distance. The train stations are also close by and depending on the line it may take 5-10 minutes walking. 

The rooms are a bit on the small size so there isn’t a lot of room to have all your bags open and spread out. The bed is tall enough so that you can fit large size luggage underneath for stowage. Since there isn’t much space you have to be strategic with the items you will have out and that you will use. 

There are different types of rooms, the room with the tub has an amazing bathroom. In this room the bathroom is spacious. The bidet is perfect with the heated seat. The bath is spacious enough to fit 2 people at once. 

The air conditioner works perfect and it kept me cool. There is also a coffee maker in room. There is a mini fridge in room. There is a safe in room. There is a good quality hair dryer in room. There is a big flat screen TV that you can connect your Bluetooth to play music. There are a few hangers but there isn’t much space for hanging clothes. There is a mini display that is AI powered that can make calls to the front desk and other things. There is a glass bottle that is filled with water and if you need to refill it you do it downstairs next to the front desk. There is a microwave in the lobby next to the front desk that you can use to warm up food. There are about 5 outlets in the entire room and also a USB C plug. 

Room service is done every other day. On those days they make your bed, clean your entire room, provide fresh towels, provide fresh sleeping gowns, and take out the trash. On the days that they do not provide room service they will leave a fresh set of towels next to your door. 

The bed is extremely comfortable, the blanket is cozy and will keep you warm, and for the pillows there are both soft and firm. In this room one person with 3 pieces of luggage will fit comfortably or two people with 3 pieces of luggage total. 

Overall I had a great experience, I had a great stay, the staff they are all really nice and helpful, and I would absolutely stay here again. I highly recommend this hotel.

The hotel is about a 10-minute walk from Sapporo Station. It's a slightly awkward distance — a bit too close for a taxi but not ideal when carrying luggage. 
It is also located in the opposite direction from popular attractions such as APIA and Odori Park.

The room was generally clean & tidy, and the facilities were excellent, including the spa and rooftop observation area. I enjoyed the view from the higher floor. Housekeeping was also good. However, there seemed to be dust in the air, which caused frequent sneezing and a runny nose for one of my family members with allergies. One small suggestion would be to provide two complimentary bottles of water daily rather than replacing toothbrushes every day. The laundry facilities were also quite limited, with only three machines available, so waiting times could be long.

A special mention goes to the FamilyMart G/F, which was very convenient. The staff there were also exceptionally helpful and thoughtful. Despite language barriers, they always made every effort to communicate and assist us with our requests. Overall, a comfortable stay with great facilities and excellent service.

I just realized I completely forgot to take photos of the room! It looked pretty much like the sample pictures on Trip.com.

Japanese hotels are generally small, and this one wasn't particularly spacious, but I could open up my 26-inch suitcase on the floor.

**Location:** It's at the end of Tanukikoji Shopping Street. It's a bit of a walk to Susukino and Odori Station, but there are plenty of great places to eat along the way. Ichiran Ramen, Katsu Ichi Sen Conveyor Belt Sushi, Soul Store Soup Curry, and Espresso D Works for brunch are all within walking distance. So, aside from when I was arriving and departing (when I'd take a taxi to Sapporo Station), I walked everywhere else to digest after meals.

**Cleanliness:** They clean every two days, which is acceptable.

**Facilities:** There's no bathtub, but the shower pressure is excellent and very comfortable. What's worth mentioning are their Pola toiletries – after using them, my hair felt incredibly light and voluminous, with no tangles at all. There's an outdoor onsen on the top floor, but I didn't get to try it, which is a shame.

Overall, it's pretty good value for money; the location is great, making it convenient for travel.

My stay at Jozankei View Hotel was fantastic. The hotel has a very tranquil atmosphere, perfect for a hot spring resort. The dinner quality was a pleasant surprise; the sashimi and sweet shrimp were incredibly fresh, and the beef was delicious. For breakfast, the seafood donburi was also amazing and very satisfying. The onsen facilities were spacious and comfortable, making for a truly relaxing soak. Overall, the service, food, and environment were excellent. It was a very satisfying hot spring hotel experience and definitely worth recommending.

I stayed here for four nights during the Snow Festival. 
The location is near the main street of Susukino and very convenient. 
However, I found the hotel's operations lacking, as the reception was often unattended in the mornings. 
The twin room was quite cramped for two people, making it difficult to pack and unpack. 
With only three laundry machines (one of which was broken), the facilities felt insufficient for the size of the hotel. 
While the breakfast had a good variety and didn't get boring, don't set your expectations too high for the 'signature' seafood bowls

房間超大，有室內浸浴，景觀一流，設施齊備，若住Executive Suit,可以免費享用lounge 內小食和飲品，酒也是無限飲用。自助餐食物美味，款式多。娛樂設施有驚喜，有乒乓球打，有夾公仔機，可以打機，是迷利版的Gigo。商店購物種類多，有好小朋友玩具賣。露天風呂看到雪山景，體驗到一邊浸温泉，一邊大風雪吹在面上。就算不是露天，室內的風呂也有好美的雪山景觀看。有穿梭巴士送到札幌，非常好。雖然房價不便宜，但物有所值。

We decided to stop again at this hotel, and it was really good!
The hollywood room type was enough spaced and with a fantastic view☺️
 The hotel had everything you could need: near reception, you could help yourself to tea or coffee to suit your taste, as well as face masks, body oils and creams.
The room was equipped with bottles of water, a kettle, and toiletries for washing your hair and body.
To use the ladies’ bath, you need to collect a card from reception beforehand. The onsen also had everything you could need: face wash, make-up remover and various types of shampoo.
I’ll definitely stay at this hotel again if I’m in this city.
Thank you to the staff for their professional approach to their work and for looking after the guests.

Our 4-night stay at this hotel was excellent. The location is fantastic, situated near the Umeda Station area and well connected to major transportation hubs. Everything you need is within easy reach, including shopping, restaurants, convenience stores, and various attractions.

During our visit, there were a few rainy days, but it did not affect our experience at all. The extensive underground shopping and pedestrian network connected to the major shopping malls allowed us to move around comfortably without getting wet.

I would also like to give special recognition to a staff member, Saki Oto, and her female colleague. They went above and beyond to help me retrieve a tiny screw from my watch that had accidentally fallen into the basin bottle trap. Their quick response and willingness to assist resolved the issue in a very short time, and I truly appreciated their exceptional service.

This level of professionalism and customer care made our stay even more memorable. I highly recommend this hotel and will definitely stay here again on my next visit to Osaka.

GRANBELL HOTEL

Columbus

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