Name: Ballygally Castle
Address: Larne, United Kingdom
Rating: 9.1

United Kingdom

Belfast

Londonderry

Larne

Holywood

The hotel was conveniently located near the train station in downtown Belfast.  The staff is friendly and accommodating.  The room was spacious and clean.  There is several pubs located across the street.  The hotel piano bar was very nice.  I would recommend a view facing the street from the front of the hotel.

My recent breakfast experience at this hotel had its ups and downs. First, the baby high chair was disappointingly dirty, even after I spent a considerable amount of time wiping it down with wet wipes, as seen in the pictures. The cleanliness standards should definitely be improved.

As for the breakfast service, it left much to be desired. It felt like there was only one server handling everything, and it took a whopping 20 minutes for a simple yogurt to be served. I'm confident I could have prepared it in two minutes myself. Plus, the portion of yogurt was quite small, and the oatmeal was almost inedibly dry. However, I must admit that the full breakfast option redeemed the dining experience.

In summary, while the full breakfast was enjoyable, the cleanliness of the baby high chair and the slow service for basic items like yogurt need significant improvement.

Great hotel, lovely looking and welcoming foyer. Hotel staff were excellent, well mannered, attentive and friendly. Rooms were nice and clean with a modern TV. A bit pricey for food and drinks. My shower was pretty cold at 5am in the winter unfortunately and a staff member did try to help to no avail. Would stay again but it's unlikely that this is the first time that hot water has been a problem, you would imagine there would be checks and/or protocols for handling this situation, especially in winter.

We had a lovely stay. We went to a Motown show which was great. The room was lovely, everything we needed and the food and service was excellent. The receptionist on arrival was very welcoming. The pianist in the foyer was also a nice touch. Overall a very pleasant experience and we would stay again.

My husband and I stayed 1 night in a tower room in June during our journey around Northern Ireland and Ireland. We LOVED this place and wish we had more time to enjoy the castle and the area. We highly recommend staying at the Ballygally Castle Hotel and would love to come back someday!

Hastings Hotels

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