Name: Gran Hotel Inglés - the Leading Hotels of the World
Address: Madrid, Spain
Rating: 9.3

Spain

Palma de Mallorca

Madrid

PROS: I absolutely loved this boutique hotel! I loved the old charm, mixed with the clean modern decor. The rooms were clean and bright! The toiletries were a favorite from  the luxury brand, l'occitane.  The entire staff was welcoming and kind. Fabio from dining gave special attention to details, which made our meals and our dining experience wonderful. My spa treatment with the spa manager was exceptional. I loved the surrounding area. It was safe for myself and friends to walk around at night.  The front desk staff and the cleaning crew were wonderful, as well! Thanks so much!

CONS: I could hear noise from the street at night. Thin walls, so I heard movement outside my door and through the walls. Water went out for a few minutes one evening.

Very clean & neat room. Super comfortable. Aircon a bit too strong for me though. Service staff all very  helpful & polite.  Came out to meet us to bring us to the hotel location.  Thanks

Spain has lived in the most satisfying hotel. Although the hotel is not big, it is exquisite, the service is impeccable, the spare parts are full set of L'Occitane, and extra bath supplies and hand cream are given. The favorite photos are taken on the balcony of the room. Very Spanish style, breakfast menu can be single point, rich choice, highly recommended!

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