Name: Iberostar Waves Playa Gaviotas All Inclusive
Address: Jandia, Spain
Rating: 8.9

Spain

Costa Adeje

Muro

Jandia

Tunisia

Akouda

Playa de Palma

Novo Sancti Petri

El servicio fue excelente,  las instalaciones muy buenas. Se hecho de menos zumo de naranja natural en los desayunos y jamon serrano en las cenas, para ser un hotel de 5 estrellas joia.
Pero en general muy bien, tienen varios detalles como bombones,  licor......

Large, comfortable hotel, but quite old. For me, this is a 3 * hotel, not 4 at all. Very pleasant staff, welcome drink immediately upon arrival, there are absolutely no complaints about the staff. Very small parking, you need to book a place in advance, 10 euros per day. On the 9th, 10th and A floors, the rooms are ”privileges”, but in fact they are no different from the rest. There was only a coffee machine and a huge bed. The view from the balcony of the city is wonderful, but at night it is very noisy.
There are no dumbbells in the gym, although there are a lot of other equipment, which is strange.

Beautiful hotel with wonderful facilities and services including private pools with plenty of sunbeds, a gym, spa, art exhibition room, games room with pool tables and football tables and TVs showing live sports matches. There are also organised daytime activities and evening entertainment. I loved the neutral and mint earth tone colourway theme throughout the hotel which is very calming and relaxing. I also respect the hotel's commitment to sustainability by installing water filleting machines to reuse bottles and refillable soap and shampoo dispensers. 

My room was warm, cozy and clean with a nice balcony view and a variety of tv channel and movie selections including Netflix. The cleaning lady was kind to remake my bed from two twin beds into a large double bed with beautiful flower petal decorations and chocolate truffle treats which were delicious and I appreciated the additional touches. The breakfast was delicious ans very filling, presented in a buffet style with so much variety and choice of different stations within the dining room (cereal and granola; fruit, salad and juice bar; toast and baguette station; pattessarie station; hot English breakfast station with a section dedicated to different preparations of eggs).

Staff were very welcoming, friendly and helpful. The hotel is in an excellent location with stunning sea and mountain hill views and has direct access to Torviscas Beach which is less than a 3-minute walk. There are also many local shops, bars and restaurants including a mcdonalds by the beach.

I really enjoyed my stay here and will definitely revisit in the future!

The issue of stars should be re-examined. Hotels packed with people at a rate of 400 euros/night can never be considered luxury. The sun and the proximity to the beach are not a merit of the hotel. Neither is the demand. The hotel is not luxury, 5 stars… rather 4 stars superior. Excessive price for what it offers (not counting the sun)

Facilities were part of the massive hotel Anthelia.
Not a bad hotel but far too big and cheap plastic type sunbeds not usual in 5 star hotels.
Pool service none existent at Joia Annex. 
You have to go into the Anthelia before going into the Joia Salome.
Bedrooms excellent though.

The resort tried to charge me extra money for my kids stay as Trip.com did not communicate 4 people but 2. We showed paperwork as proof and Trip customer service called and it wasn’t enough despite paperwork saying 2 kids and 2 adults. They wanted to charge me another $800 for my kids stay after I already paid. Trip asked I pay and they’d reimburse me but I didn’t trust anyone and it sounded too good to be true. One of these two screwed up and almost ruined my vacation. Hotel “figured it out” and made the problem go away but I don’t know who was at fault. 

Hotel staff were amazing, location was amazing, food was good for breakfast and crazy expensive for dinners. They tried to stick me in a smoking room and told me they were full, later they found another room for us that was much better. The issues were solved but this was disappointing experience on Iberostar reservations team and trip.com.

Good hotel for family with kids because there were nonstop events until post 10pm so it’s quite loud and noisy. 
The bed was not very comfortable-it’s too soft and squeaky and not giving much support for my back.
The breakfast was great, very delicious and healthy and all the fruits were super fresh and sweet and juicy.

Хороший отель в отличном месте. Отель располагается у лагуны с песчаным пляжем. Но будьте готовы платить 21 евро за 2 лежака и зонтик в день. Плюс 40 евро, если вы хотите зарезервировать за собой конкретные лежаки. Что очень актуально, если вы приехали в высокий сезон.
Проезд на такси от аэропорта до отеля обойдется в ~90 евро в одну сторону.
Еда вкусная, но немного однообразная. Упор сделан на локальные продукты и в целом на испанскую кухню. Помимо основного ресторана, на территории отеля еще есть 4 тематических ресторана, в которые необходимо записываться заранее. Нам за 8 дней пребывания в отеле удалось попасть только в 3 из них. На завтраки подают Каву :)
Номера относительно свежие и чистые, но не хватает тапочек, халатов и гигиенических принадлежностей. Кстати, халаты предлагают купить за 30 евро, если они вам очень нужны :) Еще в душевой плохо уходит вода, но эту проблему сразу же решили после нашей жалобы.
Команда анимации отрабатывает на 5+. Вы найдете развлечения на любой вкус в течении дня.

Nice hotel with good service. We only stayed one night and it is definitely not enough. Plan to be here next time!

It was advertised with an indoor pool and spa. A indoor pool is not actually there and the spa is not in the hotel. Extremely harmful especially when staying with rain

Iberostar Beachfront Resorts

Columbus

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