Name: Siam Kempinski Hotel Bangkok
Address: Bangkok, Thailand
Rating: 9.6

China

Beijing

United Arab Emirates

Dubai

Thailand

Bangkok

Yangzhou

Qatar

Doha

Shanghai

My daughter has been wanting to come here ever since she attended a wedding, so we seized the holiday and booked it. Everything was excellent – the service, facilities, and cleanliness were all impeccable. Chen Yinuo, the lady in red, helped me check in quickly, and when my husband forgot his card, she proactively provided a new one. We were in a hurry when we left and I forgot my earrings and ring. I thought they were lost, but just as I was about to call, the housekeeping attendant called me – they had kept them safe and sound! Thumbs up!

Pros:
1. The room is spacious, with two beds comfortably accommodating 4 people, plus a bunk bed.
2. The view is fantastic, offering an unobstructed panorama of the entire dam and Yanqi Lake.
3. There are plenty of toys for kids, which my children absolutely loved. They are also of good quality and include a star projector, a slide, and a small tent.
4. The location is excellent, making it convenient to explore the dam, and bicycle rentals are available.
5. The electronic amenities seem good, like the Bose speaker system, although I didn't get a chance to use it.

Cons:
1. The details are far from what you'd expect from a five-star hotel. For instance, there's no non-slip mat in the shower area, nor any plastic non-slip slippers, making it very easy to slip. The toilet is old and crooked, which is frankly speechless. The shower also flooded into the main bathroom area. For a room meant for five people, there was only one tiny trash can that filled up quickly.
2. There's no room service. I could understand if it was busy, but when I went to the restaurant, it was mostly empty with only one or two tables occupied.
3. The complimentary water and drinks provided were also quite subpar.

My partner and I spontaneously decided to have a staycation in Huairou, and we had an incredibly rejuvenating three-day trip on Yanqi Island!

The hotel upgraded our room, which was over 60 square meters and elegantly designed. The TV screen was a bit small, but luckily, there was a great selection of movies.

Since we stayed on Sunday, Monday, and Tuesday, there were very few people around. We often had the pool, gym, and sauna all to ourselves. The 25-meter long, 1.2-1.5-meter deep pool was kept at a comfortable 27 degrees Celsius, and there was also a hot tub. The showers had multiple jets spraying at once, which was a nice touch. The gym equipment was comprehensive.

The environment is truly beautiful. We saw flocks of wild ducks, enjoyed leisurely walks among the flowers, and had picnics (as shown in the pictures). Bicycles and electric scooters were also available for rent by scanning a QR code.

The breakfast buffet was good; the only minor disappointment was the lack of fresh juices, but otherwise, the variety of Chinese and Western options was excellent. They had made-to-order eggs and noodles. The food tasted great, and we could easily eat our fill. The lunch buffet, priced at 258 RMB, featured local Huairou specialties like iron pot fish stew, as well as a wide range of desserts and ice cream.

The hotel pretty much met all our requests during our stay, and when a minor issue arose with the room facilities, a staff member quickly came to fix it.

We also visited the nearby Hongluo Temple and Qinglong Gorge – highly recommended!

I had a wonderfully relaxing and enjoyable weekend here. The Ambassador Hotel truly upholds international top-tier service standards, from its hardware facilities to its soft services, everything was incredibly comfortable, attentive, and thoughtful. Every detail of the hotel was spot on.

It was a fantastic experience. While waiting to leave, I took the time to ask for the names of a few staff members who left a lasting impression on me, and I wanted to express my gratitude for their considerate and thoughtful service: Zhao Yufei, the short-haired girl at the front desk; Zhao Mengran, the shy, round-faced young man; Tian You from the concierge team who provided professional explanations; and 'Stone' the photographer, who was great at posing, took amazing pictures, and was very gentle. The restaurant staff, and even the doorman by the lake who proactively opened doors for every guest, were all exceptional.

There were also many other staff members whose names I couldn't remember, but I want to thank everyone. I believe that such consistently excellent service is definitely a result of the hotel's professional training and management. Their unified excellent service philosophy and attitude are truly commendable.

Highly recommended! It's a great place to come during the week to relax and unwind! 🤩🤣 (All the names mentioned above are ones I specifically asked for! 🤣👍)

Our experience at Kempinski The Boulevard with our 4‑ and 3‑year‑olds was mixed. The property itself is elegant and well‑located, but as a family traveling with young children, we found the stay less smooth than expected.

There was a noticeable lack of clear direction, which made navigating the hotel and its facilities challenging. With kids in tow, this added unnecessary stress. Unfortunately, the staff were not as helpful or attentive as we had hoped—they seemed less proactive in guiding us or offering support, which is especially important when traveling with little ones.

But the location is awesome !

This is a hotel that’s absolutely not at luxury standard. At a good location but staff attitude (except for room staff) is bad. We had two twin rooms and the hotel said only one twin room was booked and the other was a double bed. Room size wasn’t accurate too, trip.com stated 45sqm but hotel told us it’s only 41sqm. The curtain isn’t clean too, attached photo proof. Kitchen utensils weren’t clean too. On my first night, I called to ask to provide an option as there was construction going on even at 3am midnight, concierge said they would check but never return a call after.

We stayed for one night as a group of four and enjoyed close rooms on request the staff was helpful and when we told them we were celebrating my sisters graduation they didn’t hesitate to bring us a complimentary cake. The rooms are clean and the location is perfect it took us 6 minutes from our room to the mall.

Loved every bit, breakfast was awesome. Staff was extremely friendly and helpful. Anastasia was our host for the first day and her smile made us start our everyday there very beautifully. She was exceptionally lovely. 

The hotel's location within the Siam shopping district is fantastic, and it boasts a beautiful garden. The staff were also very friendly and helpful. However, despite specifically requesting a quiet room when checking in, I was given a room on the 3rd floor facing the street. The staff assured me it would be quiet at night, but after midnight, there was constant motorcycle noise, making it anything but peaceful. Furthermore, for a room costing over 3000 baht a night, they didn't even provide a Dyson hairdryer. It feels quite stingy and like they're deliberately differentiating between the executive suites.

The room were spacious though we don’t think the lounge was worth it as it lacked dining options. Morning breakfast at the lobby can be quite crowded and chaotic. The restaurant manager were cold and indifferent though most servers were friendly. The fried eggs and omelette were a big disappointments as they tasted soggy and bad.  Quality of the food is average. 


While most of the front line staff are friendly, the golf cart driver left us alone several times outside of the hotel, leaving us in the dark. The room were refurbished but some minor issues include uneven wooden floors which you can see the floors in the room are quite dated and rotten. The bathroom facilities were a major disappointment as the shower head and shower tap fall down twice, which could pose eminent  safety hazards to guests. Beddings are okay but the delivery of services are quite slow.

Kempinski

Columbus

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