Name: Meliá White House Hotel Apartments
Address: London, United Kingdom
Rating: 6.9

Spain

Madrid

Seville

United Kingdom

London

Calvia

Palma de Mallorca

Brazil

Sao Paulo

TPoor & Discriminatory Shuttle Service – Avoid Relying on It!
Terrible experience with Meliá Madrid Barajas free shuttle on 11 Feb 2026.
Driver ignored T1 stop outbound (only Spanish announcement), forced us to T4 unnecessarily.
Evening return at T1: Showed room key, bus had plenty empty seats, but driver refused us & told to go T4. Airline crew boarded no problem. Stuck in pouring rain → paid outrageous €22 taxi.
Complained to front desk – no response or apology after weeks.
Website says shuttle stops at T1/T2/T4, but drivers decide otherwise. Felt unwelcome & discriminated against. Extremely disappointing for a 4-star airport hotel. Urge management to fix policies, train staff properly, and respond to complaints.
Do NOT depend on this shuttle!

The room was clean and tidy, the facilities were good, and the service was excellent. The front desk staff spoke English, making communication easy. Although not in the city center, it's easily accessible via Metro Line 1 to Sun Plaza. The surrounding area is a quiet business district. Taxis are readily available at the hotel entrance, which is very convenient. The breakfast was plentiful and varied. Overall, a very good hotel.

Breakfast is very good! The room is clean! The hotel's own restaurant is also delicious! recommend!

The room and service are very good, the view outside the window is very good. The location is very good. Everyone is very satisfied with this reservation, the breakfast is also rich, and it is convenient to go anywhere.

Localização excelente, pessoal simpático e prestável e excelente pequeno almoço . Quarto twin pequeno e garagem cara.

Quick check-in. Conveniently located near public transport for airport transfers. Plaza de España is a 5-minute walk, and the city center and Santa Cruz neighborhood are 15-20 minutes away. Triana is a bit further, but we only used transport for the airport. The pool is nice, though it gets crowded in the afternoons. There was almost always a queue at the pool bar; it seemed only one bartender knew how to make cocktails, so the others just restocked or cleared tables. I didn't use the buffet or restaurant. The air conditioning in the room was very cold and couldn't be controlled. The room itself was quite spacious, and the bathroom had both a shower and a tub. There's a supermarket and breakfast spots nearby.

Stayed one night in Seville for a trip. This place is super popular and gets really busy! They offer complimentary lemon water at the entrance, but it often runs out quickly. It's close to the high-speed rail station, which is convenient for dropping off luggage. You also get two complimentary bottles of water when you check in.

The Meliá White House is overall a good hotel for visiting London, although the room we were given wasn’t that great (384). The bed was large and comfortable but the bathroom was tiny around the sink and toilet. The shower was large enough although the shower head was leaking from the side. There was often a drain smell coming from the bathroom. My son was staying in a nearby room and had a much larger room. The breakfast was very good and the service at reception was great. The location of the hotel is very convenient to get around London, with the tube two minutes walk from the hotel and a couple of stops from Paddington.

All good! Great location for my needs and service was very good.

To be honest, I really enjoy staying there and the staffs there were very helpful. Just the building or my room was a bit old… but not old old, it was like British style old… I hope you get it… lol 

Anyway, I love the hotel and food there was great! Totally recommend.

Photo isn’t really related but we had an accident and the staff send us a bucket of Ice for the injury

Melia

Columbus

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