Name: Tokyu Stay Hakata
Address: Fukuoka, Japan
Rating: 9

Japan

Tokyo

Kyoto

Fukuoka

Sapporo

Osaka

Naha

We love the stay! It was just a min to the nearest exit of ikebukuro station. We love how they have type C port for each bed side- very considerate, don’t even need to bring you international plug. They have full sets of facial cleansing, lotion, moisturiser provided specially for my boyfriend who doesn’t do any of these routines! They also have water filling station with free bottles provided. Not to forget, free coffees and hot chocolates !The stay was truly amazing!

Facilities: I really liked having a microwave and washing machine in the room. It also came equipped with an electric stovetop and cooking pots, making it perfectly suited for anyone who enjoys cooking. The in-room washing machine was incredibly convenient, saving me the extra cost for laundry services typically found at other hotels. Similarly, the microwave was great for heating up convenience store meals for breakfast.

Location: The hotel boasts an excellent location with convenient access to public transportation (Ginza Line, Hanzomon Line). There are plenty of restaurants nearby, and it's just a 9-minute walk to Nihonbashi Mitsukoshi.

Housekeeping: Room cleaning service is generally provided for stays longer than 6 days. However, if you wish to dispose of trash or get fresh towels, you can simply place the corresponding magnetic sticker on your door.

Service: The service was quite good. One evening, I couldn't locate a specific light switch in my room. After informing the staff, someone promptly came to my room to assist me.

My husband and I loved the hotel! The staff were polite, the location was very convenient and good, close to the metro. We had an amazing view from the window! 

The only problem was that the hotel building is not new, our bed was right next to the window, and it was very cold coming in through the windows. We were there in November, and the window frames really need to be replaced. It was very cold sleeping by the window.

I specifically looked for a hotel with a washing machine in the room. This hotel's rooms are quite spacious; we stayed in a tatami room, and there was more than enough space to lay out two suitcases. The room had a Refa shower head and hairdryer, which were really good – we even went to Bic Camera to buy the same models. Also, the laundry detergent provided had incredibly strong stain-removing power, so we bought some of that too.

The location is very convenient. With a Suica card, both the subway and buses are nearby and easily accessible.

There's a Lawson and FamilyMart close to the hotel, making daily supplies easy to get. Within a few kilometers, there are tons of great food options and many drugstores.

If I have to think of a drawback, it would be the sofa, which had some stains (probably due to age), and it was a bit unpleasant to look at. It would also be better if the charging outlets by the bed were located outside of the mattress area.

For the price, it’s very worth it. Although the housekeeping is only once per 7 nights, they help to change towels and trash daily. Bonus: They use ReFa toiletries (shampoo, treatment, bodywash, hair dryer, shower head). The room is big enough for 2 28inch luggages and space to walk around. I stayed here for 7 nights. 1 min walk from Sengakuji Stn and 8 mins from Takanawa Gateway Stn. I used the Takanawa Gateway Stn more, getting around Tokyo is fuss free. Lobby has drinks and amenities to take as well. Overall a very good deal during the Dec festive season. Quiet area. 7-11, lawson, and japanese mart are also 5-10 mins walk away. Downside: hotel don’t provide bottled water

Can always rely on Tokyu Stay in terms of staff in service and standards. This is right outside the Gotanda metro station and a short walk from the JR station which makes connectivity to the airport and major areas very convenient. Neighbourhood is convenient and not too crowded so it is nice to be there.

Facilities slightly on the older side as I noticed a chipped bathtub and toilet. Hairdryer in the room was also not working initially. While there’s a kitchenette limited cookery there’s not even a bowl or a large spoon. I had to eat my noodles out of the pot. Would have expected these to be basic provision. There was a soup ladle. Not sure why. Maybe it’s just the room. But I will consider staying again if the price is right.

I accidentally booked the wrong room and didn’t realize it didn’t come with a washing machine. After I contacted the hotel, the staff were very considerate and kindly arranged a room with a washing machine for me. I really appreciate their flexibility and thoughtful service—it made my stay much more comfortable and worry-free!

Hotel was great and in prime location. Around 10 minutes away from the shibuya crossing and from the JR station as well. Great food near by. Hotel staff was friendly and would help you any problem or questioned asked. Highly recommend this place.

This has always been my go-to hotel for business trips. It's located in Aoyama, offering a peaceful retreat amidst the bustling city.

The hotel has a Seijo Ishii supermarket right downstairs, which is perfect for grabbing delicious snacks and homemade pastries. There's also a Matsumoto Kiyoshi pharmacy.

I came for a show at Tokyo Dome. The hotel is a 5-minute walk from the station: cross a bridge, turn left, go up a slight incline, and you're there. A tip for an easier walk: after crossing the bridge, if you continue straight past the first traffic light and then turn left, the uphill path isn't as steep. There are plenty of dining options in the area. The hotel breakfast, as pictured, consisted of frozen items you could easily microwave in your room. It was quick, and the fish provided for rice was delicious. The room isn't huge, but it's perfectly adequate. Its best feature is the in-room washing machine with a drying function, which is a huge plus compared to other hotels where you have to queue for communal laundry facilities. Since it was either sweltering and humid or raining during my visit, being able to wear fresh, clean clothes every day was incredibly comfortable. Furthermore, shopping, dining, and drugstores are all conveniently located nearby. Don Quijote is directly opposite Tokyo Dome. I also tried Katsukichi Suidobashi branch; their fried shrimp and tonkatsu were great, especially the tonkatsu. And the fast-food place under Suidobashi bridge? Their chicken leg curry and unagi gyudon were absolutely divine – you can even get them to go! I'd definitely come back again.

Facilities: The hotel is newly renovated and very quiet.
Cleanliness: Spotlessly clean, with no unpleasant odors.
Location: The location is superb. Shinkyogoku Shopping Street is right downstairs. To the west are the Kamo River and Gion. Sanjo is to the north, and the entire southern area is Shijo Kawaramachi.
Service: The front desk staff speak fluent and clear English, making communication seamless.

To start with the positives, the hotel was well located and easily accessible using the metro from Kyoto station. The room was a decent enough size and the staff were friendly and helpful. 

One major issue we encountered during our stay was the level of humidity in the room. The extractor fan didn't seem to be doing anything to impact moisture in the room, particularly after a warm shower. There was some treated glass above the sink and often this was the only area without moisture well over half an hour after having a shower. (Photos attached) This also meant that towels weren't drying correctly and created an unpleasant environment and ultimately odour in the room. The humidity was so high that the windows were dripping with water consistently and the window sill was actually wet. Additionally the absence of a full wardrobe (just a rail with hangers on) also created challenges when staying for longer than a couple of days and this combined with the humidity made the washing machine almost obsolete.

I had a wonderful stay at this hotel. The room was spotlessly clean, brand new, and impressively spacious. The beds and pillows were very comfortable, ensuring a great night’s sleep. I also appreciated the small details, like the tasty tea and coffee provided in the room. As a special surprise, I received a thoughtful gift in honor of the hotel’s opening, which made my stay feel even more welcoming. Overall, everything was excellent, and I would be happy to return again.

Wonderful experience ~ we like living inside a museum.  Traditional ￼architecture combine with new elements.  We booked two types of room but every room had a washing machine with dry cloth function.  

Nice staff provide us 5-star service~ better than some 5-star hotel.  

Great location which provides us shopping, food and sightseeing within walking distance.  The most important thing is keep us out of busy and noisy areas.  We found so many local people come to this area on weekends.  We feel safe and really enjoy stay close with local people.

Close to metro station, just 5-10mins walk from hotel.

Tokyu Stay was a wonderful place to stay. Its close proximity to a wide range of eateries, including nearby yatai, made dining extremely convenient and enjoyable. The hotel is also well located near several parks and shopping districts, which made exploring the area effortless.

I stayed during the Christmas season, and the nearby parks were absolutely marvellous, with festive Christmas markets and live performances that added a special charm to the experience.

The amenities are upmarket, with ReFa toiletries and hairdryer, which was a pleasant and thoughtful touch. The room was spacious, very clean, and well designed, offering excellent comfort throughout my stay.

A special mention to the housekeeping staff, who were consistently helpful, attentive, and courteous - their professionalism truly enhanced the overall experience.

Highly recommended, and I would gladly stay here again.

Overall, a pretty satisfying experience. The hotel is about a 5-8 minute walk from Hakata Station, and you can reach it from both exits. The highlight for me was having a washer/dryer combo and a microwave in the room, which was incredibly convenient. The room size is typical for Japan, a bit on the smaller side. If you're traveling with kids, I'd recommend booking a residential room instead.

TOKYUSTAY

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