Name: Tokyu Stay Hakata
Address: Fukuoka, Japan
Rating: 9

Japan

Tokyo

Kyoto

Fukuoka

Sapporo

Osaka

Naha

The location was decently close to Shinjuku station, although I still had to take the train over it was only 1 station. I liked the in-room washer + dryer and the size of the room was decent. They do not have daily cleaning and it would be better if they gave more towels.

I enjoyed my stay at Tokyu Stay Ikebukuro, the location is extremely convenient, just a short walk to the station, with many restaurants and shops nearby. The room was clean, practical, and having a washer-dryer inside the room was a big plus.

However, I want to highlight that the hotel is located near a street where some men stand around at night trying to get customers for nearby nightlife establishments. They didn’t disturb me or approach aggressively, but the atmosphere may feel uncomfortable for some travelers, especially late at night.

Overall, the hotel itself is great, but it’s good to be aware of the surrounding area when walking back after dark.

The hotel is located near both the JR station and subway station, making transportation extremely convenient. The hotel also works with Airpoter for same-day luggage delivery to the airport, so there is no need to carry luggage around or return to the hotel before heading to the airport.

The room is spacious and very clean, equipped with a ReFa shower head, quality body wash, and a hairdryer. The in-room washer–dryer is extremely convenient, allowing washing and drying in one go, and laundry detergent is also provided. Water machines are available at the lobby.

The staff speak English well and are very kind and helpful. They even proactively provided tape when they saw me packing a box, which was a thoughtful touch.

Pros: I was quite satisfied with the in-room amenities; it came with a great washing machine and refrigerator! The room itself was very clean, and all the toiletries were well-stocked.

The hotel's location is excellent, right next to a convenience store, the subway, and my favorite abura soba place! It's not far from the shopping mall or Shinjuku JR station either.

Cons: The air conditioner in the room blows directly onto the head of the bed, and my husband caught a cold from it! The room felt stuffy, and opening the window didn't help much. The curtains didn't block out the light, and combined with the stuffiness, I woke up many times throughout the night. In the morning, the soundproofing was terrible; children's voices echoed throughout the hallway! I was really sleepy during the day. The breakfast was also very minimalistic. For a hotel costing over 1700, the value for money isn't great.

The service at this hotel was excellent, and it was very clean and well-equipped with everything we needed. The location is incredibly convenient, right next to the subway station — I was amazed! Getting around was so easy. I'll definitely stay here again if I have the chance.

Great location, close to two different train stations. Relatively quiet area but still have combini and supermarket a few minutes away. Room was clean and check in and out was efficient!

The hotel is located in Nishi-Shinjuku, and transportation is quite convenient, mainly because it's very close to the Hilton Hotel. You can buy tickets there for the airport bus to both airports, and the price is reasonable. There's a large supermarket nearby, which is convenient for buying food. The hotel breakfast is mediocre, so it's probably better not to book it; you can buy breakfast at the supermarket instead. The rooms come with a washing machine, microwave, and all the pots and pans, so you can easily cook simple meals yourself.

The hotel is very clean and the staff are nice. We ended up staying in the annex building which isn’t in the main building and can be a bit confusing. If you get lost, good luck because it’s not listed on Google Maps. Other than the room is very standard - limited space with all the necessities. The hotel is good value for the location, but it’s a bit of a walk to the train station and there are many stairs. Overall it was a good stay but I may choose somewhere else next time.

the hotel is good. staff also helpful. i lost my key bag, he help me. tqsm. only breakfast is not worth it

Good location, close to the Keikyu Airport line, just 6-7 minutes walk from Kamata JR station. Service was good. Pretty small room as I can only open a carry on luggage and there was almost no space left, but that’s all for my need just for one night.

To start with the positives, the hotel was well located and easily accessible using the metro from Kyoto station. The room was a decent enough size and the staff were friendly and helpful. 

One major issue we encountered during our stay was the level of humidity in the room. The extractor fan didn't seem to be doing anything to impact moisture in the room, particularly after a warm shower. There was some treated glass above the sink and often this was the only area without moisture well over half an hour after having a shower. (Photos attached) This also meant that towels weren't drying correctly and created an unpleasant environment and ultimately odour in the room. The humidity was so high that the windows were dripping with water consistently and the window sill was actually wet. Additionally the absence of a full wardrobe (just a rail with hangers on) also created challenges when staying for longer than a couple of days and this combined with the humidity made the washing machine almost obsolete.

Seriously, this hotel is incredible! On the second floor, there's a fantastic complimentary bar with drinks, including some alcoholic options. You can even take your drinks to the terrace, which boasts exquisite landscaping and stunning views. The front desk staff was not only super handsome (a Western guy!) but also incredibly friendly and helpful! Our room was extremely clean and very spacious. The washing machine was another great feature and worked flawlessly! Absolutely perfect!

Location of the hotel is so convenient with combini, fast food, pharmacy, 24hr gym, and train station nearby all within a couple minute walk. It is also within walking distance of 10-15 minute walk to downtown area where all the shopping streets are at. 

The room itself is superb as well. There is a kitchen sink, mini fridge, microwave, washer and dryer, matcha station with matcha provided as well. TV with youtube and netflix for entertainment. The room is really clean, modern and comfortable to stay in.

Overall I would rate it 11/10 and I would definitely return to stay again.

The hotel is clean and large! The location is very good, about 10 minutes walk from Nishiki Market and Teramachi Kyogoku Street, which is very convenient for shopping and eating. It is very convenient to cross Teramachi Kyogoku Street to Takashimaya and Daimaru Department Store. There are convenience stores and various restaurants near the hotel. The hotel room has a microwave and washing machine, which is really convenient. The cypress bathtub is quite unique. It is very healing to take a bath after a day of walking! The hotel lobby has free sake tasting every day, which is very unique!

Tokyu Stay was a wonderful place to stay. Its close proximity to a wide range of eateries, including nearby yatai, made dining extremely convenient and enjoyable. The hotel is also well located near several parks and shopping districts, which made exploring the area effortless.

I stayed during the Christmas season, and the nearby parks were absolutely marvellous, with festive Christmas markets and live performances that added a special charm to the experience.

The amenities are upmarket, with ReFa toiletries and hairdryer, which was a pleasant and thoughtful touch. The room was spacious, very clean, and well designed, offering excellent comfort throughout my stay.

A special mention to the housekeeping staff, who were consistently helpful, attentive, and courteous - their professionalism truly enhanced the overall experience.

Highly recommended, and I would gladly stay here again.

Overall, a pretty satisfying experience. The hotel is about a 5-8 minute walk from Hakata Station, and you can reach it from both exits. The highlight for me was having a washer/dryer combo and a microwave in the room, which was incredibly convenient. The room size is typical for Japan, a bit on the smaller side. If you're traveling with kids, I'd recommend booking a residential room instead.

TOKYUSTAY

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