Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 5, 2025
ZIHAO
Convenient transportation, beautiful environment, friendly and enthusiastic staff. The rooms are warm and elegant, the gym is fully equipped, the swimming pool is clean and clear, and the leisure and entertainment facilities are complete. The location is excellent, the surrounding transportation is convenient, and the price is very high. I will choose here next time
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Price per night from:MYR 295
Posted on Apr 19, 2026
Guest User
This hotel is located in the center of Aachen. Everything is nearby. It is very clean. The food was great also. What we were not very satisfied of was the service. They don't have a refrigerator in the room neither a phone. We called them from an outside line to ask for an extra banket. They asked as to come down to the reception desk to get it or we would have to wait for a while. This does not seem like a room service to me. The next morning we went down to the lounge and asked just for a coffee, since breakfast was not included in our reservation, and they asked us to go outside of the hotel, get one from a coffee shop and bring it to the hotel to drink it. Odd! The other day, in the same occassion they said that we could order one and they would bring it to the lounge for us. All these happened with a very friendly and polite staf. Anyway.
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Price per night from:MYR 371
Posted on Feb 8, 2024|Comfort Double Room
Anonymous User
The hotel is in a very good location, next to the cathedral and the commercial street. A family of three (12-year-old child) checked in but no extra bed was provided, so we could only book two rooms. This was incomprehensible. My husband stayed in the room because of his injured foot. We were asked to check out three times before 12 o'clock. The cleaner also ignored the people in the room and started cleaning on his own. It felt like we were being kicked out. I hope they can be more humane in the future.
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Price per night from:MYR 451
Posted on Feb 8, 2024
mezzomix
The location is still quite good. You can walk or take the bus quickly from the train station. Opposite the Opera Theatre Theatre Post Office, there is dm nearby, and there is a supermarket and Media markt selling electronic products. There are several bars on this side of the hotel. It is also very convenient to go to church or pedestrian street or bushof from here. The room was a bit small, but enough, enough to enlarge the suitcase and clothes. Clean and clean. The bar downstairs is very large and the price of a cup of tea is OK. I hope the hotel will continue to stay here next time I return to AC.
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Price per night from:MYR 381
Posted on Apr 17, 2025
Guest User
Location and transportation: Most evaluations emphasize that the hotel is close to a transportation hub or attraction for easy travel.
Room facilities and comfort: high frequency mentions ”the room is spacious and bright”, ”the bedding is comfortable”, ”the sound insulation effect is good”, ”the intelligent facilities are convenient”.
Service experience: The staff is warm and professional, and the response speed is the core advantage. The front desk efficiency and detailed services (such as free parking and 24-hour hot water) improve the experience.
Health and dining: emphasize ”spotless”, ”rich breakfast”, ”local specialties authentic” and other details.
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Price per night from:MYR 305
Posted on May 30, 2026
Anonymous User
Perfect central location and staff was prompt to fix an issue with my booking so I could check in. The A/C is controlled individually from each room which is great. Mattress was way too soft and uncomfortable unfortunately. There was a mattress topper added probably to help but it didn't at all.
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Price per night from:MYR 278
Posted on Jun 14, 2025
N_nnn
It's close to Aachen Central Station, so it's very accessible! It's also very clean and reasonably priced, so I highly recommend it!
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Price per night from:MYR 303
Posted on Sep 24, 2019
Guest UserMy friend and I went to the Aachen exam. It’s really super quiet around, no. A little far from the city. However, the overall room is good. Still quite worth it.
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Price per night from:MYR 231
Posted on Jan 3, 2025
Sasha_lee
Check in in the middle of the night, the waiter is still waiting for us, thank you very much!
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Price per night from:MYR 337
Posted on Nov 10, 2025
Viktoria Deordieva
A good, high-quality chain hotel. The room was spotlessly clean. The reception staff were very pleasant.
But after 10 p.m., the code to open the front door didn't work, and the phone didn't always answer (it was 4 day).
On Saturday, 1 November 2025, about eight people gathered at the hotel door (meaning I wasn't the only one with this problem).
I am sure the reception passed the problem on...
and then... ignored it!
Please fix the problem with the code not working!
People want to sleep in the accommodation they booked... not walk around all night...
Good luck!
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Price per night from:MYR 281