Read genuine traveler ratings & reviews to find your perfect stay.
8.7/10
Very Good
AAnonymous UserThe hotel is in a very good location, next to the cathedral and the commercial street. A family of three (12-year-old child) checked in but no extra bed was provided, so we could only book two rooms. This was incomprehensible. My husband stayed in the room because of his injured foot. We were asked to check out three times before 12 o'clock. The cleaner also ignored the people in the room and started cleaning on his own. It felt like we were being kicked out. I hope they can be more humane in the future.
FFelix.ZThe front desk staff were very nice, and check-in was quick. The room exceeded my expectations, offering great value for money. The location is very close to the main train station, making it perfect for a stopover. There are fast-food restaurants and regular restaurants nearby, and it's within walking distance to RWTH Aachen University and Aachen Cathedral.
MmezzomixThe location is still quite good. You can walk or take the bus quickly from the train station. Opposite the Opera Theatre Theatre Post Office, there is dm nearby, and there is a supermarket and Media markt selling electronic products. There are several bars on this side of the hotel. It is also very convenient to go to church or pedestrian street or bushof from here. The room was a bit small, but enough, enough to enlarge the suitcase and clothes. Clean and clean. The bar downstairs is very large and the price of a cup of tea is OK. I hope the hotel will continue to stay here next time I return to AC.
GGuest UserLocation and transportation: Most evaluations emphasize that the hotel is close to a transportation hub or attraction for easy travel.
Room facilities and comfort: high frequency mentions ”the room is spacious and bright”, ”the bedding is comfortable”, ”the sound insulation effect is good”, ”the intelligent facilities are convenient”.
Service experience: The staff is warm and professional, and the response speed is the core advantage. The front desk efficiency and detailed services (such as free parking and 24-hour hot water) improve the experience.
Health and dining: emphasize ”spotless”, ”rich breakfast”, ”local specialties authentic” and other details.
YYeziThe hotel is in a great location, on the edge of the Aachen Cathedral, not on the busiest street, but very close to the center. The hotel is clean and very cost-effective. There is a bar on the top floor with a great view of the entire Aachen skyline. There is a Chinese restaurant ten minutes away from the hotel, called Lao Yan Wei Dao, which is very delicious and affordable, with large portions. It is recommended to make reservations in advance, as they are very popular and you have to wait for a table.
GGuest UserThe Hotel staff were excellent and really friendly, professional and really great service in every aspect. The Hotel website says it has a Restaurant which is why I booked it as I didn’t want to go anywhere else. Unfortunately this is not the case, I was told there are no Restaurant facilities due to the lack of a cook. The Bar offers Pizzas which was not particularly Good. Service though was excellent.
GGuest UserThe location is great, the rooms are clean and tidy, and the hotel offers a parking subsidy. The parking lot is just across the street, which is very convenient for those driving. There are also many restaurants and shops nearby.
GGuest UserMy friend and I went to the Aachen exam. It’s really super quiet around, no. A little far from the city. However, the overall room is good. Still quite worth it.
VViktoria DeordievaA good, high-quality chain hotel. The room was spotlessly clean. The reception staff were very pleasant.
But after 10 p.m., the code to open the front door didn't work, and the phone didn't always answer (it was 4 day).
On Saturday, 1 November 2025, about eight people gathered at the hotel door (meaning I wasn't the only one with this problem).
I am sure the reception passed the problem on...
and then... ignored it!
Please fix the problem with the code not working!
People want to sleep in the accommodation they booked... not walk around all night...
Good luck!
For hotels with Breakfast in Aachen, the average price on weekdays is SAR 586, and on weekends (Friday–Saturday) is SAR 650.
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