Hotels with Breakfast in Tegalsari

I had a wonderful stay at Sheraton Surabaya. Although I arrived late at around 8:00 p.m., I was warmly welcomed by Alfian and Tika at check-in, making me feel at home immediately. Alfian was especially helpful and shared recommendations on things to do in Surabaya, which I really appreciated. Chanif assisted with my luggage and kindly let me know that I could reach out if I needed any help during my stay. Edo and Putri at the restaurant provided pleasant and attentive service throughout. Eko was also very helpful with my luggage. During checkout, Janice and Brian were friendly, professional, and very accommodating, ending my stay on a positive note. Thank you to the entire team at Sheraton Surabaya for your excellent hospitality. I truly enjoyed my stay and look forward to returning in the future.

The rooms are quite large, the dining room is also large, and it's quite clean.

Nice place, unfortunately the amenities provided are not complete, there is no kettle for tea and coffee, safe box locked, AC dripping. What I like here is that the food is delicious.

The location is super strategic, right in the city center and close to everything. Public transport access is also nearby. I stayed there for 5 nights, and on one day, the room wasn't cleaned even though I had requested it at the front office. I'm a regular here; whenever I need a hotel in the city center, I always choose this one. There's a semi-indoor swimming pool and a mini-fridge in the room. The view from the upper floors is also beautiful.

It’s a decent hotel located in center of Surabaya near to Tunjungan Plaza and Jalan Tunjungan. The room is very standard to everything one person need for few nights stay… nothing fancy. I was assigned room with amazing view from 6th floor. The room is clean and neat and I love that they have smart TV. Wifi is pretty fast and reliable too. One thing for improvement is foul smell on the hallway. I think it’s due to the aging building. However, staffs clean the hallway carpet regularly. I would surely return to this hotel if I go back to Surabaya.

Quite clean and fragrant. Unfortunately, the placement of the window is not right, because it goes through to the next corridor, so it is not soundproof. You can hear people walking, or you can clearly see the housekeeping activities on duty. A little disturbing. Just a suggestion, if you make a smoking room, rearrange the placement of the window properly, so that guests also feel safe and comfortable. The condition of the window is also damaged, the sliding cannot be closed properly. Need to rejuvenate the color of the room paint, the bathroom floor and shower are leaking. The AC is not cold enough and looks worn out. Amenities are also incomplete. Only 1 toothbrush, 2 towels, soap and shampoo in one, only 1 slipper

The room has a moldy smell likely from the old carpet and the furniture a little run down. However, the breakfast spread was more than we expected for the price we paid for the room. Convenient location close to shopping malls and really value for money.