Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 8, 2026
Guest UserYou can always count on Amaris hotels! Even though it's a budget hotel, the cleanliness, comfortable beds, staff and front desk service, location, parking, you name it... everything was excellent. My mom and aunt all loved it. The rooms were clean, and the bathrooms were spotless. No regrets choosing Amaris in Surabaya! Even the breakfast was quite varied and delicious. I stayed for 2 nights at this hotel. Good job Amaris, keep up the good work!
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Price per night from:€15
Posted on Dec 16, 2025
AI-CHAN
Overall, the experience was great, but I was hoping it would be a little cleaner. The staff were great and very helpful. Considering the price, everything was great, and it was also close to eating places.
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Price per night from:€8
Posted on Jun 3, 2025|Smart Twin Room
Anonymous UserExceeded expectations!
For such an affordable price, I felt like I received 5-star service. Breakfast was included and quite satisfying, and the welcome drink was really refreshing after a long trip.
I dropped my luggage before check-in, and it was super convenient, I even got early check-in, which allowed me to explore the city right away and save both time and money. After check-out, I also left my luggage at the hotel and enjoyed a nearby café before my departure. So helpful!
The facilities were excellent: power outlets conveniently placed for charging, fresh towels and linens replaced daily, complimentary bottled water, and reliable hot water for showers. There’s also a dispenser for hot and cold water refills.
The view from my room was a bonus, I could see Tunjungan Plaza right from the window. The location is perfect, right in the heart of Surabaya.
Absolutely loved my stay at Amaris Hotel Embong Malang Surabaya. Definitely staying here again!
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Price per night from:€14
Posted on Feb 7, 2026
rettyncsThe location is super strategic, right in the city center and close to everything. Public transport access is also nearby. I stayed there for 5 nights, and on one day, the room wasn't cleaned even though I had requested it at the front office. I'm a regular here; whenever I need a hotel in the city center, I always choose this one. There's a semi-indoor swimming pool and a mini-fridge in the room. The view from the upper floors is also beautiful.
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Price per night from:€13
Posted on Aug 10, 2026|Junior Suite
Tris and PeterSpacious suite room, friendly staffs, they have problem with drainage, yummy breakfast, staff in restaurant name ERIKA, doing good job goes extra miles to assist, thank you.
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Price per night from:€11
Posted on Oct 15, 2025|Superior Room
Anonymous UserIt’s a decent hotel located in center of Surabaya near to Tunjungan Plaza and Jalan Tunjungan. The room is very standard to everything one person need for few nights stay… nothing fancy. I was assigned room with amazing view from 6th floor. The room is clean and neat and I love that they have smart TV. Wifi is pretty fast and reliable too. One thing for improvement is foul smell on the hallway. I think it’s due to the aging building. However, staffs clean the hallway carpet regularly. I would surely return to this hotel if I go back to Surabaya.
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Price per night from:€14
Posted on Dec 29, 2024
Anonymous User
Quite clean and fragrant. Unfortunately, the placement of the window is not right, because it goes through to the next corridor, so it is not soundproof. You can hear people walking, or you can clearly see the housekeeping activities on duty. A little disturbing. Just a suggestion, if you make a smoking room, rearrange the placement of the window properly, so that guests also feel safe and comfortable. The condition of the window is also damaged, the sliding cannot be closed properly. Need to rejuvenate the color of the room paint, the bathroom floor and shower are leaking. The AC is not cold enough and looks worn out. Amenities are also incomplete. Only 1 toothbrush, 2 towels, soap and shampoo in one, only 1 slipper
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Price per night from:€10
Posted on Jan 10, 2025|Standard Double Room
sabir KayukingLocation and service also good. But there is first floor no directly access like stairs. Long walking on road ways for first floor
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Price per night from:€6
Posted on Nov 3, 2023
Ilham
New hotel, when I stayed maybe just a few weeks opening so for the facilities still good and new. Overall it is very good including service, but there are some things that need to be improved, especially for motorbike parking where the access is very steep and leaning and narrow road, which I think can harm guests. Then for the cleanliness of the room, the floor was so dirty that made me keep lifting slippers when in the room because I didn't get a sliper, for the bathroom also the water was bounced. but more plus for this price,because there is a balcony and the room is soundproofed too.
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Price per night from:€17
Posted on Feb 25, 2026
Telvin Goh
Very old hotel. Room dark and has the smell of oldness. first thing i saw when entering room is a lizard. Carpets has stains and burn marks (looks like electric iron). Not a single soul spotted the whole night.
bath room cracks observed around the bathtub. Toilet bowl emits a strange manure smell when flushed. Will not be staying there again.
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Price per night from:€19