Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 13, 2026
PaatBibee
Exceptional Private Onsen & Hokkaido Flavors.
Overall Impression: A perfect blend of convenience and cozy. Despite the bustling atmosphere and classic, dark decor, the private onsen and dining experience make this a standout choice in the area.
Hightlights:
The room: Spacious with beautiful wooden floors and a private outdoor onsen. Soaking in the heat while snow falls is pure magic. Features like the ”His&Her” sinks and an in-room massage chair make our stay more comfortable. All complimentary in the room adds a thoughful touch.
Dining: The buffet offers and impressive variety of local dishes alongside beautifully plated mains. Even when busy, the staff sustematically managed the seating, ensuring we enjoyed the stunning winter views comfortably. The Hokkaido cheese pizza and dessert are absolute must-tries.
Location and Service: Perfectly situated in the heart of the sightseeing district, with famous sweet shop right nearby. The complimentary valet parking and polight, perfessional staff made our stay seamless.
Observations:
Atmosphere: The common areas can feel a bit crowded due to its popularity.
Design: The room interiors are a bit outdated and lean toward very dark tones, and notably, Netflix is not available on the in-room TV.
Note: Windows are fixed; ventilation is managed via the onsen balcony door.
Verdict: Highly recommended for foodies and onsen lovers who want to be the center of the action.
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Price per night from:AU$479
Posted on Feb 3, 2020
夫君请留步Lake Shikotsu is the northernmost ice-free lake in Japan. It has a charming view. The area of the lake is more than ten times the size of West Lake in our country. It is surrounded by four large mountains and surrounded by virgin forests. There are not as many tourist groups as Lake Toya. It is atmospheric, quiet and beautiful. . It coincides with the opening of Lake Shikotsu Ice Sculpture Festival, 300 yen per person, three minutes walk, worth visiting at night. From the north gate of Sapporo Station, there is a white, blue and green wing bus that can pick you up to the hotel for a fee. The Italian cuisine for dinner is more delicious than I thought. There are eight hotels in total, and each family can reserve two outdoor baths for one hour each. As a hot spring hotel, the full suit of the waiter is a little weird. In fact, the restaurant owner changed his job to provide hotel services. The details are still different from the old hot spring hotel, and they are not listed one by one. A reminder, don’t live in Marukoma at Lake Shikotsu. It’s just a lonely hotel on the westernmost bank. There are dozens of Chinese tourists who flew out during the wing pick-up. There are no Japanese! There are densely packed hotels on the east bank, as well as the Ice Sculpture Festival, the cruise ship dock and the hot spring street to stroll around. If the weather is good, you can enjoy the sunset. To sum up, if Cuiming Pavilion can book the only lake-view hot spring room, it is worth it. If you can't book it, then consider Song of Water. I don't think it is cost-effective near 4k here.
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Price per night from:AU$456
Posted on Jan 4, 2024|Japanese-Style Room
TimsumWonderful location - secluded near Lake Shikotsu. Great for scenic walks although not easy during winter snow. Walkable to the lake lookout at the Yumasen red bridge. Nice little onsen for evening / morning baths. Great breakfast spread albeit a bit short (have to be done by 9:30am).
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Price per night from:AU$192
Posted on Apr 24, 2026
Guest User
Love this hotel.
It was clean and easy to find. A bit near the train station, there’s a 7-11 right across the street, near the bus stop as well. Uber is like 1 minute away. Love the room amenities and toiletries.
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Price per night from:AU$104
Posted on Jul 14, 2025
RubyG
2 stations away from Chitose airport. The great thing about this hotel is it’s unlimited drinks offering a variety of soups, coffee and others. Love its convenience also. Thank you to the friendly staff.
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Price per night from:AU$96
Posted on Feb 21, 2026
BisiligecengbuOut of the three onsen hotels I stayed at in Lake Shikotsu, Suizantei, which is popular online and hard to book, was actually quite average with no scenic views from its onsen. Then there was the extremely overpriced Aigashiro, which was even worse – no service, no ambiance. Marukoma was my last stay and also the cheapest. Reviews online were mixed, but seeing it was a century-old onsen, I wanted to give it a try. Turns out, it was the only one of the three worth visiting. First, the onsen views are the best because of its elevated location. I wouldn't recommend the wild onsen as it's unmaintained and the water is very cold. However, the outdoor public onsen truly offers fantastic views and a great panorama. And the view from the public cafe is incredibly comfortable; just sitting there and daydreaming is a pure delight! The rooms are just for sleeping, small, and without a view, but the previous two hotels weren't any better. Dinner, I think, was decent for the price! The ingredients seemed fresh, and it wasn't as bad as some online reviews claimed! Overall, Lake Shikotsu is worth visiting, and Marukoma is worth experiencing! It's an old brand, and the service is quite good! When we checked in, we casually mentioned needing a taxi the next day, and at breakfast, a staff member came to ask if we needed help calling one! That was really heartwarming! No discrimination whatsoever! The private paid onsen is also good! It's not expensive and I recommend trying it out.
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Price per night from:AU$97
Posted on Feb 24, 2026
Guest User
About or less than 10 minutes walking distance from JR station. The hotel also nearby Aeon which less than 10 minutes walking distance. It's a quiet place. The hotel with onsen and shuttle bus to airport service. The shuttle bus service must be booked once you confirm the hotel booking because it is just a 8 persons van which will be running out fast. The breakfast is normal with Japanese and Western style. The toilet is a bit small but the room consider spaces for 2 guests with 2 big baggage. The hotel straightly check in time is 3pm. All guests are waiting in the lobby until 3pm to get the room key.
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Price per night from:AU$100
Posted on Apr 15, 2026
alexislmn
Nice hotel, we stayed there for just one night during a layover. The room was a bit small, even by Japanese standards, but that was expected. It was very clean though.
There were lots of amenities available at the reception, which was a nice touch. The receptionist spoke good English, so everything was easy.
The area is great as well, with plenty of restaurants to choose from. If you have a layover, I’d definitely recommend staying in this area, it’s very close to the airport, just a few bus stops away.
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Price per night from:AU$62
Posted on Jun 1, 2026
1JBTravelThe hotel is in good location in Chitose, it is just few steps away in Chitose station and close to Lawson and 7/11. Few minutes away from the airport, bus will be easier transport choice from New Chitose Airport to reach this hotel specially if carrying more baggage as the bus stop is just almost in front of the hotel entrance. There is also a scheduled shuttle arranged by the hotel to the airport.
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Price per night from:AU$83
Posted on Nov 27, 2025
晶姐
The hotel has a new wing, and I was lucky enough to stay there. The room was spacious with a small living room. The refrigerator was small but had both freezer and refrigerator doors. The bathroom was separate, but I was a bit surprised that there was no sink in the toilet. However, it was very new. There was a coffee machine on the first floor, available for self-service from 3 pm to 9 pm. Although it's about a 7-10 minute walk from the station, it's a hotel I would stay at again.
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Price per night from:AU$103