Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Sep 23, 2026|Extra Double Room[Double Bed + Large Desk]-Non Smoking
Guest User
Overall, I'm very satisfied, especially with the happy hour – there's a great selection of drinks and it lasts a long time. The hot springs are fantastic; my skin feels incredibly smooth after a soak.
Show more
Price per night from:€49
Posted on Mar 2, 2026|Japanese Western View Bath Room With Extra Bed
Yanyan.SiuStaying here for one night with two meals, featuring Kaiseki cuisine, is a perfect short escape for those who love natural hot springs. My skin felt incredibly smooth for days after soaking! Having a room with a private open-air bath on the balcony was super convenient, though the public baths are also great. In the evening, you can relax in the lounge with complimentary fruit, red wine, or tea. The next morning, I loved getting up early to enjoy a hot tea on the reading room's balcony, watching the gentle dawn light.
Show more
Price per night from:€150
Posted on Feb 3, 2020
夫君请留步Lake Shikotsu is the northernmost ice-free lake in Japan. It has a charming view. The area of the lake is more than ten times the size of West Lake in our country. It is surrounded by four large mountains and surrounded by virgin forests. There are not as many tourist groups as Lake Toya. It is atmospheric, quiet and beautiful. . It coincides with the opening of Lake Shikotsu Ice Sculpture Festival, 300 yen per person, three minutes walk, worth visiting at night. From the north gate of Sapporo Station, there is a white, blue and green wing bus that can pick you up to the hotel for a fee. The Italian cuisine for dinner is more delicious than I thought. There are eight hotels in total, and each family can reserve two outdoor baths for one hour each. As a hot spring hotel, the full suit of the waiter is a little weird. In fact, the restaurant owner changed his job to provide hotel services. The details are still different from the old hot spring hotel, and they are not listed one by one. A reminder, don’t live in Marukoma at Lake Shikotsu. It’s just a lonely hotel on the westernmost bank. There are dozens of Chinese tourists who flew out during the wing pick-up. There are no Japanese! There are densely packed hotels on the east bank, as well as the Ice Sculpture Festival, the cruise ship dock and the hot spring street to stroll around. If the weather is good, you can enjoy the sunset. To sum up, if Cuiming Pavilion can book the only lake-view hot spring room, it is worth it. If you can't book it, then consider Song of Water. I don't think it is cost-effective near 4k here.
Show more
Price per night from:€451
Posted on May 16, 2026
Guest UserGreat great ryokan. We booked a room with private onsen. The whole vibe of the hotel is so luxury and relaxing. Only stayed for a night but wished we stayed longer. Dinner was amazing. Breakfast is traditional japanese so might not be everyone's cup of tea. All in all a fantastic experience with great food, great vibes and super attentive staff. Highly recommend.
Show more
Price per night from:€334
Posted on Mar 7, 2026|Comfort Single Room Smoking
Anne Cheah37I arrived very early after taking an overnight flight. I asked the front desk if it was possible to check in earlier and mentioned that I was willing to pay an additional fee if needed. However, the front desk staff repeatedly told me that early check-in was not possible, and the tone was not very friendly. As a result, I had to wait until 3 p.m. while feeling very tired.
The hotel room itself was clean and tidy, and all the necessary amenities were provided. I also had a very comfortable sleep that night.
Show more
Price per night from:€48
Posted on Feb 24, 2026
Guest User
About or less than 10 minutes walking distance from JR station. The hotel also nearby Aeon which less than 10 minutes walking distance. It's a quiet place. The hotel with onsen and shuttle bus to airport service. The shuttle bus service must be booked once you confirm the hotel booking because it is just a 8 persons van which will be running out fast. The breakfast is normal with Japanese and Western style. The toilet is a bit small but the room consider spaces for 2 guests with 2 big baggage. The hotel straightly check in time is 3pm. All guests are waiting in the lobby until 3pm to get the room key.
Show more
Price per night from:€52
Posted on Sep 10, 2026|Japanese-Style Room
Guest UserThe tatami room with a garden outside really gives you a taste of a traditional Japanese home when you open the door. Because of this, people who come to use the public bath often take a peek inside, haha. The hotel itself feels quite old, but it's not bad. However, if you want to shower, you have to go to the public bath separately. There's only a toilet in the room. The breakfast was delicious and had a good variety, which I liked. When you check in, they can also book an airport shuttle for you if you want, and there are about 5-6 time slots available. There's also an Aeon mall nearby, which is great for a walk, dinner, and some sightseeing. There's an izakaya on the first floor too, which is popular and serves good food!
Show more
Price per night from:€42
Posted on Aug 25, 2026|Small Double Room Non-Smoking
Guest UserI saw comments mentioning a pick-up service from Chitose Station, so before checking in, I specifically emailed the hotel to confirm. They replied that I could take a taxi, hand the receipt to the front desk, and the hotel would reimburse the metered fare.
However, upon checking in, the front desk refused to process the reimbursement, claiming I took a taxi from the 'wrong exit.' Chitose Station itself has two exits, and the hotel did not specify which exit to use in their email, nor did they mention any specific requirements for other taxi pick-up locations.
I then showed the front desk the email the hotel had sent me before my stay. Even with that, we argued about the issue for a while before they finally agreed to process the reimbursement. During the process, the front desk repeatedly emphasized that this was an 'exception' and would not be handled this way in the future.
If there were designated pick-up exits or location restrictions, the hotel could have clearly stated them in the email before check-in or on the booking platform. The fact that the front desk immediately identified that I took a taxi from the wrong exit after seeing the fare suggests that other guests have encountered similar issues before. Given this, the hotel should have proactively explained this in the email instead of waiting until the guest checks in to inform them.
The room itself matched the pictures, and it felt like it had been thoroughly cleaned, but because the hotel is quite old, there were still some minor issues. The morning airport shuttle was very reliable, the driver was friendly, and it took about 10 minutes to reach the airport.
Show more
Price per night from:€45
Posted on Mar 29, 2026|Twin Room Non smoking
Anonymous UserWhile the hotel's age is apparent, its prime location offers convenient access to the airport, with a complimentary shuttle service facilitating a 15-minute transfer. Additionally, an Aeon mall and various dining establishments are situated in close proximity. However, the room's aesthetic appears somewhat uninspired, and the restroom facilities are rather compact, potentially posing a challenge for individuals of taller stature.
Show more
Price per night from:€38
Posted on Nov 27, 2025
晶姐
The hotel has a new wing, and I was lucky enough to stay there. The room was spacious with a small living room. The refrigerator was small but had both freezer and refrigerator doors. The bathroom was separate, but I was a bit surprised that there was no sink in the toilet. However, it was very new. There was a coffee machine on the first floor, available for self-service from 3 pm to 9 pm. Although it's about a 7-10 minute walk from the station, it's a hotel I would stay at again.
Show more
Price per night from:€38