"Highly recommended: 10/10 - strategic location📍 12 mins walk from Chitose Station - bus stop🚏🚌 some 500m behind hotel to board the bus to Lake Shikotsu, cheaper by 110 yen if you take the bus from Chitose Station - landmark is a red colour Chitose satellite tower - friendly and helpful front desk staff - spacious, clean and comfortable room - scrumptious breakfast at a reasonable price - free transport to airport"
"Excellent hotel. It's located in the international zone of the airport, not the domestic one. They also offer a very interesting service where you can upgrade from the standard buffet to a Japanese lunch for a small additional fee, and it's absolutely delicious."
"Overall our family love this hotel very much. The receptions are so nice. The room spacious enough for me to open 4 big luggages at the same time. There is a bus stop to/from New Chitose airport within 40 steps from the hotel. The train station, Chitose station, is 500m to the hotel and there are many places along the way such as Aeon, convenient store, restaurant. The parking lot located at the back of the hotel. You can get the discount card with reception and pay all parking fee when check out. The best thing of this is when you go outside, the parking quota will be yours, you will surely have parking slot when you get back from travel. There are 3 cloth wash&dry machine which you need to pay and be punctual in the peak period. I pay for breakfast one morning, my family go quite late. The last order is 9.30 but I remember time wrongly so we arrive 9.15 which there are 4 salmon sushi left and the staff not add sushi for us despite while the sushi plate empty, there are more than 10 minute left. I feel sad."
"The hotel's location is pretty decent. However, the front desk staff's service attitude was just okay. Overall, it's fairly good value for money, a hotel priced slightly over 200 yuan. Taxis are readily available nearby, and it's convenient to catch one to the airport even in the early morning, which is why I'm leaving this review."
"The hotel room was clean, comfortable, and the hotel is located near the train station in the quieter Chitose area, which made for a relaxing stay. The staff were friendly, helpful, and provided great room service. One of the biggest highlights was the convenient airport transportation, especially a huge relief when we had to manage our suitcases in the snow. There is also a shopping mall near the hotel, along with a large shoe plaza offering many options at reasonable prices. The staff there were incredibly kind and provided excellent service, making the experience even more enjoyable."
"Out of the three onsen hotels I stayed at in Lake Shikotsu, Suizantei, which is popular online and hard to book, was actually quite average with no scenic views from its onsen. Then there was the extremely overpriced Aigashiro, which was even worse – no service, no ambiance. Marukoma was my last stay and also the cheapest. Reviews online were mixed, but seeing it was a century-old onsen, I wanted to give it a try. Turns out, it was the only one of the three worth visiting. First, the onsen views are the best because of its elevated location. I wouldn't recommend the wild onsen as it's unmaintained and the water is very cold. However, the outdoor public onsen truly offers fantastic views and a great panorama. And the view from the public cafe is incredibly comfortable; just sitting there and daydreaming is a pure delight! The rooms are just for sleeping, small, and without a view, but the previous two hotels weren't any better. Dinner, I think, was decent for the price! The ingredients seemed fresh, and it wasn't as bad as some online reviews claimed! Overall, Lake Shikotsu is worth visiting, and Marukoma is worth experiencing! It's an old brand, and the service is quite good! When we checked in, we casually mentioned needing a taxi the next day, and at breakfast, a staff member came to ask if we needed help calling one! That was really heartwarming! No discrimination whatsoever! The private paid onsen is also good! It's not expensive and I recommend trying it out."
"It’s a compact hotel located near the JR station, just a few minutes walk to the hotel. There is a free shuttle service to the airport, but you have to show your intention when checking in. The reception staff is very attentive. The room is fully equipped. I will come back to stay here again when I have a chance."
"a relatively new hotel with very good cp value. free parking in front and in back of the hotel. free public bath although it is small. free ucc coffee and tea machine inside the room. breakfast sets are both good quality and huge portion. i didn't use the airport shuttle. staff very patient. very good budget hotel."
Very Good
294 reviews
8.9/10
1 night
From JPY 7,756
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