Cheap Hotels in Chitose

"I saw comments mentioning a pick-up service from Chitose Station, so before checking in, I specifically emailed the hotel to confirm. They replied that I could take a taxi, hand the receipt to the front desk, and the hotel would reimburse the metered fare. However, upon checking in, the front desk refused to process the reimbursement, claiming I took a taxi from the 'wrong exit.' Chitose Station itself has two exits, and the hotel did not specify which exit to use in their email, nor did they mention any specific requirements for other taxi pick-up locations. I then showed the front desk the email the hotel had sent me before my stay. Even with that, we argued about the issue for a while before they finally agreed to process the reimbursement. During the process, the front desk repeatedly emphasized that this was an 'exception' and would not be handled this way in the future. If there were designated pick-up exits or location restrictions, the hotel could have clearly stated them in the email before check-in or on the booking platform. The fact that the front desk immediately identified that I took a taxi from the wrong exit after seeing the fare suggests that other guests have encountered similar issues before. Given this, the hotel should have proactively explained this in the email instead of waiting until the guest checks in to inform them. The room itself matched the pictures, and it felt like it had been thoroughly cleaned, but because the hotel is quite old, there were still some minor issues. The morning airport shuttle was very reliable, the driver was friendly, and it took about 10 minutes to reach the airport."

"Extremely satisfied, a fantastic hotel! The food, hot springs ♨️, and massages were all excellent. The service was also very attentive. For example, they made sure my child had slippers and hot spring attire daily. They even noticed that my child's supply was running low after a few days and preemptively offered an extra set – something not many places would do. The only thing to watch out for is the entrance, entrance, entrance!!! It's incredibly inconspicuous, blending in too perfectly with the airport ✈️ environment. We missed it several times on our first visit. P.S.: My wife absolutely loved the shampoo and shower gel set provided, so much so that we ended up buying a set to take home."

"*⭐ Great spot near CTS Airport* Stayed 1 night before early flight. Room was clean + quiet, and it’s just 10min taxi to New Chitose Airport. Only small wish is free bottled water in room. Would stay again!"

"Near to airport 20mins ride & provide shuttle airport pick up ONLY from 5pm onwards. Pls take note dont be deceive by the free shuttle. Transfer to airport (morning) can pre-arrange. Pre & Post Chitose trip we stay overnight here. Use their onsen (v small size of 2 bath tub). Beside they have free self service facilities - manicure, massage chair, stretching bar, bicycles & children playroom cum library. Use their free 3hr bicycle to explore Aora Park & cycle to Chitose JR station. Toileteries free self service from the lobby station. Standard Jap buffet breakfast- value for money if your booking come with it. Optional ¥1700/pax. Nearby got Ramen shop & Yakitori restaurant. Opposite the road is Lawson."

"The hotel is in good location in Chitose, it is just few steps away in Chitose station and close to Lawson and 7/11. Few minutes away from the airport, bus will be easier transport choice from New Chitose Airport to reach this hotel specially if carrying more baggage as the bus stop is just almost in front of the hotel entrance. There is also a scheduled shuttle arranged by the hotel to the airport."

"Great location as a first stop when arriving into CTS airport. It’s close by and convenient location. But what set apart this hotel are its restaurants. We had dinner and breakfast and both are excellent food quality and value for price. The breakfast at 3200 yen with crab soup is a value plus several made to order food items like the riceballs."

"Out of the three onsen hotels I stayed at in Lake Shikotsu, Suizantei, which is popular online and hard to book, was actually quite average with no scenic views from its onsen. Then there was the extremely overpriced Aigashiro, which was even worse – no service, no ambiance. Marukoma was my last stay and also the cheapest. Reviews online were mixed, but seeing it was a century-old onsen, I wanted to give it a try. Turns out, it was the only one of the three worth visiting. First, the onsen views are the best because of its elevated location. I wouldn't recommend the wild onsen as it's unmaintained and the water is very cold. However, the outdoor public onsen truly offers fantastic views and a great panorama. And the view from the public cafe is incredibly comfortable; just sitting there and daydreaming is a pure delight! The rooms are just for sleeping, small, and without a view, but the previous two hotels weren't any better. Dinner, I think, was decent for the price! The ingredients seemed fresh, and it wasn't as bad as some online reviews claimed! Overall, Lake Shikotsu is worth visiting, and Marukoma is worth experiencing! It's an old brand, and the service is quite good! When we checked in, we casually mentioned needing a taxi the next day, and at breakfast, a staff member came to ask if we needed help calling one! That was really heartwarming! No discrimination whatsoever! The private paid onsen is also good! It's not expensive and I recommend trying it out."

"The amenities were great and well-stocked. The bathroom was spacious, and the toilet was separate, which made the room feel large and open. I would definitely like to stay here again."

"The tatami room with a garden outside really gives you a taste of a traditional Japanese home when you open the door. Because of this, people who come to use the public bath often take a peek inside, haha. The hotel itself feels quite old, but it's not bad. However, if you want to shower, you have to go to the public bath separately. There's only a toilet in the room. The breakfast was delicious and had a good variety, which I liked. When you check in, they can also book an airport shuttle for you if you want, and there are about 5-6 time slots available. There's also an Aeon mall nearby, which is great for a walk, dinner, and some sightseeing. There's an izakaya on the first floor too, which is popular and serves good food!"

"I arrived very early after taking an overnight flight. I asked the front desk if it was possible to check in earlier and mentioned that I was willing to pay an additional fee if needed. However, the front desk staff repeatedly told me that early check-in was not possible, and the tone was not very friendly. As a result, I had to wait until 3 p.m. while feeling very tired. The hotel room itself was clean and tidy, and all the necessary amenities were provided. I also had a very comfortable sleep that night."