Best Chitose Hotels

"My flight was cancelled, so I booked this hotel at the last minute. The hotel is located on the 4th floor of New Chitose Airport. You can access it via the hotel's black elevator doors in Zone C on the 3rd floor of the International Terminal. It was incredibly convenient to go downstairs for breakfast, check in for my flight, and then return to my room to pack my luggage. A 63-square-meter room is incredibly spacious for Japan! The hotel also has its own onsen. Even though it's just one large communal bath, it was still very comfortable and relaxing. The toiletries were a collaborative product between the hotel and a local Japanese brand; they were very good. I even tried looking for them online but surprisingly couldn't find them for sale. Breakfast was high-quality and plentiful, though there was a queue because it was quite crowded that day – but then again, you have to queue for everything in Japan!"

"We spent one night here to be close to the airport for an early departure. The hotel was clean and comfortable and spacious. They have some great complimentary facial products too. Warm, professional staff, I would confidently recommend this hotel to others"

"Convenient if you arrive at airport late and dont have time to get to Sapporo.  Clean rooms. We booked a triple room but unfortunately the sofa bed was sagging and you can feel the spring in the mattress.  Not condusive to sleep.  Fortunately efficient and helpful front desk helped to solve the problem.  Thank you!"

"The unit is clean and spacious, with facilities quite new and satisfying a family stay. The rooms are pretty the same as shown on the website. Though the location is a little remote, but it’s near a train station and quite easy to get a taxi using apps like GO. It’s sad that the nearby outlet is not open fully, with most of its shops closed. We had a wonderful stay and our family enjoyed our stay very much!"

"Our stay at the ANA Crowne Plaza Chitose was great. The location is central and close to many amenities like shopping mall, eating places and a short walk to the train station. Parking is free and the staff are very warm and welcoming. Service quality is very good - staff are polite and helpful. There is even a convenience store located in the hotel that is opne from 0600hrs to 2359hrs. Rooms are much larger than those in Sapporo and Tokyo and the shower area is big too."

"They provide free shuttle bus to the airport. But only for specific time schedule. They have onsen, which is great. Location is near to Aeon which has everything you need. Only problem is they split all our 3 rooms far apart. Hence the deduction in service mark. 2 rooms both at opposite far end of the corridor. And another room on a different floor. Tried to talk to the counter to put us all on the same floor at least, but he couldn't understand our request. Only keep informing me that we have 2 rooms on 1 floor and 1 room on a different floor. Which was exactly my point to request for change of rooms."

"Located right next to Chitose station, check-in was done via self check-in machine after obtaining a QR booking confirmation code from the front. A public bath one for male and one for female are located at level 2 with a lounge where complimentary hot coffees are available. Room size just right for two pax and was clean and quiet. There are two 7-11 fight next door to the hotel and short walking distance to food places like soup curry, grilled meat, ramen etc. as well as Chitose salmon aquarium."

"Overall, the hotel appearance is OK, thanks for bus shuttle service drop off to airport 👍. but the room and interior lighting look a bit dim, the room is not very comfortable. The hotel should improve the interior lighting, the bathroom is dark☹️"

"I really enjoyed my stay here! Thank you for your hospitality. The location is close to the train station and the free airport shuttle made my journey one hundred times easier. The bed was comfortable and I appreciated having both a kettle and blackout curtains. There are also microwaves and ice machines available on the third and eighth floors. For particularly heat-sensitive travellers, it is worth noting that one cannot set the room temperature manually; only the strength of the air conditioning is adjustable. However, it is easy to run a cold bath and cool down that way. The staff were really kind and made me feel both secure and welcome. All in all, exactly what I needed before my flight home. Thank you!"

"It is a 3-minute walk from Chitose Station, and there is an AEON shopping mall and supermarket across the road. The room is clean and tidy, the buffet breakfast has a rich variety, and the New Chitose Airport is two stops away from the hotel."