The Kamisuwa Station Hotel provides a great place for travelers to relax after a busy day. Visitors to Suwa will find that the Kamisuwa Station Hotel is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 800m from Kami-Suwa Station and 29km from Shinshu-Matsumoto Airport. Keeping busy is easy, with CLUB ROCK HEARTS, やわらぎ像 and Suwa Catholic Church all nearby. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Suwa hotel offers parking on site. Guests tell us the location of this hotel is fantastic.
"Location: A 10-minute walk from Kami-Suwa Station, which is acceptable. There are convenience stores a couple of blocks away, and a small shop inside the hotel. However, Kami-Suwa is very dark at night with few and dim streetlights, making it a little scary to walk alone.
Cleanliness: Incredibly clean! Most hotels just change the beds, collect the trash, and wipe things down, which is why I always use disinfectant wipes to clean myself at every hotel. Usually, the wipes turn black after use, but this hotel is one of the few where the wipes didn't! I appreciate the cleaning staff's responsibility; the hotel should reward their excellent service.
Service: Although you might not see anyone in the lobby, the staff are actually in their offices. Just walk to the lobby counter or the small shop, and a staff member will come to you shortly.
Facilities: The hotel has onsen (hot springs), one indoor and one outdoor. The indoor temperature is a little higher, but still within acceptable limits. The outdoor temperature could actually be a bit higher. Also, the rooms have bathrooms, so you won't be pressured to use the onsen. The breakfast buffet was delicious, made with local ingredients. The oden was just as good as what you get elsewhere! The cheesecake for dessert was amazing; I ate three! After breakfast, you can even take away a cup of coffee or tea – fantastic! Highly recommend buying breakfast.
Overall: Very satisfied. I highly recommend this hotel if you're staying in Kamisuto. It's clean, has a nice onsen (hot spring) and a private bathroom, and the breakfast is superb. There are no downsides! It feels like a four-star hotel, not just a two-star one."