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"Stayed at Panbill Residence Serviced Apartment during my family trip to Batam, and overall it was a pleasant and comfortable stay. This place is suitable for travelers who prefer a quieter and more relaxing environment instead of staying right in the busy city center. One of the highlights of our stay was definitely the staff service. The team was very friendly, polite, and always willing to help whenever needed. I would especially like to mention a staff member named Berkat, who truly went the extra mile to accommodate our requests and ensure that our stay was comfortable. His helpful attitude and dedication made a very positive impression on us and added warmth to the overall experience. The environment of the residence is peaceful and relaxing. Unlike hotels located in crowded tourist areas, this property offers a calmer atmosphere that feels more suitable for families or travelers who simply want to rest and unwind. The surroundings are quiet, and the overall ambiance is comfortable after a long day of sightseeing. The room itself was clean, comfortable, and well-maintained. Housekeeping did a good job keeping the room tidy, and the facilities provided were sufficient for a family stay. The bed was comfortable, and the apartment-style setup gave a more homely feeling compared to a standard hotel room. One thing to take note of is the location. The residence is located quite far from Batam’s main city or town area, roughly around 20 minutes away depending on traffic. This means you may need extra planning if you intend to travel frequently into town for shopping or dining. Fortunately, the property provides a scheduled shuttle bus service, which is very helpful. However, guests will need to follow the shuttle timing strictly, as it operates based on a fixed schedule. Overall, Panbill Residence Serviced Apartment offers a comfortable and relaxing stay with excellent hospitality from the staff. While the location may not be the most convenient for those wanting quick access to the city, it is still a good choice for families or travelers looking for a peaceful accommodation experience in Batam."

"I booked queen room with sea view for 4 nights. Place is very nice, clean, and lots of restaurants within steps from the property. Staff are very nice, friendly and efficient. On my next trip to Batam, i'll definitely use their services. Thanks"

"So great that there is alot of food stall below it. Near to nagoya hill mall. My favourite stay in batam"

"Reach the favehotel lobby but there was no further instruction on how to get the key to the unit. Luckily my supir was there to help and help me to call the number registered in trip.com and he did communicate with the owner of the residence and arrange the key to be passed to me. The host need to update to the guest and actively keep in touch through trip.com apps for smoother check in and check out. Other than that the cleanliness and the amenities provided are good and well prepared."

"feedback and update of our stay over the weekend. 1. The room was found to have ants on the TV console table 2. The kitchen tap will flow out water when its not touched, and have a loud sound(which happen during the night,out of random). Scares the hell out of us. 3. The washroom shower head was found to keep dripping water even after its off. 4. The air conditioner, switch on as it is. At night, it was found condensation and drip water, floor/mattress is wet. (Those who sleep at futon matress will be lightly affected). Kinda humid still, with the aircon is on. 5. The mineral water which was provided, 1 of the 3 bottle was found tampered. Side note, 6. The location is a good pit for staycaytion to chill(with pools) though a little off from the central, but still able to get thru grab(grab is cheap)."

"clean room & have a good view, instant check in, easy to go to hospital,"

"It's definitely comfortable, quiet, and if you're hungry, there's a mini market and cafe. Even outside the complex, there are food vendors lined up. Even in your room, you won't go hungry 😂 The owner is generous and provides snacks and is friendly. Thank you, owner, GBU. Recommended for you guys."

"Everything is good but you have to improve for cleanliness room & amenities in room must be complete."

"In my opinion, the room was a bit dirty with old paint, and the kitchen sink was unusable. The kitchen equipment was basic, and the bathroom was just okay. The view, however, was great; we could see the city of Nagoya, and the night view was beautiful, allowing us to watch the go-karting. There was no Qibla direction marker, the Wi-Fi didn't work properly (it kept cutting in and out), and the TV only had YouTube. This was quite disappointing, especially since it was our anniversary, and we couldn't watch any other channels because the Wi-Fi was so unreliable. So, overall, I'd say it was just an average apartment stay. Thank you"