Luxury Hotels in Batam

"I arrived from Singapore by ferry to Batam Centre Ferry Terminal. During peak hours/traffic, it took about 15-20 minutes. I took a Grab, but for some reason, I couldn't pay via the app when I got off, so I had to pay cash! The hotel is conveniently located right next to a large shopping mall with direct access. There's a pretty good massage place in the mall. The hotel surroundings are beautiful. I've been there two or three times, highly recommended."

"I booked this hotel because it was newly opened, but only realized upon arrival that parts of the property were still undergoing construction. The gym was not yet operational, and several rooms remained closed for renovation. During my two-night stay, there was a serious insect issue in the room, including mosquitoes, fruit flies, flies, and other insects. My friend was bitten multiple times during our stay. On the morning of the second day, I requested a room change, but was informed that the hotel was fully booked and no alternative room was available. The staff assured me that they would arrange pest control treatment for the room, but no action appeared to have been taken. Overall, I was quite disappointed with the experience, especially given the lack of resolution despite raising the issue with the hotel."