Canton Hotel Guangzhou, Tapestry Collection by Hilton

An absolutely fantastic hotel! The environment is great, and the decor is beautiful. I was lucky enough to stay on their opening day, and the hotel even gifted a lovely welcome bouquet and a fruit platter. **Service:** Angel at the front desk proactively added me on WeChat and was available to communicate and resolve any issues I had throughout my stay. Her attitude was excellent, truly commendable. **Hygiene:** Housekeeping definitely needs more training. The cleaning process for extended stays and the delivery of amenities need improvement. Also, the public restrooms sometimes ran out of toilet paper, but I can understand this as typical growing pains for a new hotel. **Front Office:** Both the concierge and front desk staff were great – proactive, professional, and very enthusiastic. **F&B:** ... The breakfast display was nicely arranged. **Environment:** The hotel's location is very convenient, a quiet oasis in a lively area. Being brand new, there was no strong renovation smell, which was a huge plus. This is definitely a hotel I'd choose again on my next visit. The only slight disappointment was the lack of a laundry room and room service robots, which was a bit inconvenient. I hope the owners address this soon.

The room is quite spacious. The hotel is located in a vibrant yet quiet area, with an outdoor view overlooking Beijing Road.

Cockroaches! Cockroaches! Cockroaches! I have to say it three times because it's that important. This place is absolutely rubbish! How can it be rated five-star? It's not even as good as a three-star hotel. It just opened over a month ago and the formaldehyde smell is still very strong. I couldn't even open the windows for fear of mosquitoes flying in, so I was essentially enduring a gas attack. There's no wardrobe in the room! The hand soap dispenser was broken and wouldn't pump. They also didn't restock the laundry bag and laundry list in time, making me run back and forth twice. The service is terrible, and the staff are clearly inexperienced. The pool isn't open yet, and there's very little fitness equipment. The breakfast selection is also sparse, completely unlike what you'd expect from a five-star hotel. What a nightmare, bad from start to finish.

Very satisfied, the environment and service were both excellent. They even included breakfast.

Spent a weekend in Guangzhou and specifically chose a hotel in Yuexiu District. This hotel is newly opened, located within the Guangzhou Hotel building. It's a peaceful oasis amidst the bustling city, and the facilities are brand new. I intentionally skipped breakfast because there are so many delicious local eateries nearby, places where the regulars go – you can literally pick any one of them blindfolded and not be disappointed. It's very close to popular attractions like Beijing Road Pedestrian Street, the Temple of the Six Banyan Trees (Da Fo Si), and the Peasant Movement Institute. The subway station is also just a short walk away. Miss Jia Hui from the hotel was incredibly thoughtful, promptly checking in on our stay experience. The concierge and every staff member we encountered were exceptionally kind and had radiant smiles. I'll definitely stay here again on my next visit – it was absolutely fantastic!

The staff were very polite during check-in, and the hotel perfectly accommodated my request for a quieter room when I booked. The lobby is on the second floor, but it's still very convenient, and there's a convenience store nearby. Overall, I would recommend this hotel.

The hotel is newly opened and everything feels brand new, which I'm very happy about. However, many areas are still not open yet, giving the impression that they're still in preparation. I hope on my next visit, everything will be fully up and running. Highly recommend! 👍🏻👍🏻

I travel to Guangzhou often, and this was my first time booking this new hotel. I really loved it, especially Bobo from the front desk! ^_^

The hotel service was excellent, and the customer service representative, June, was very professional and provided fantastic service.