Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 2, 2026
Guest User
The hotel boasts a great location and an elegant atmosphere. It's about a 30-minute walk from the train station, or just 4 bus stops away. You can pay for the bus with a credit card.
The room was spacious and bright, featuring a well-equipped kitchenette with a fridge, microwave, and a variety of seasonings.
Breakfast was excellent, offering freshly squeezed orange juice and even a small juicer for making carrot and apple juice. There was also a pancake machine. They had salmon, Spanish ham, and a wide array of fruits like kiwi, apples, peaches, bananas, and apricots.
All the hotel staff, from the front desk to the restaurant, were incredibly warm and friendly. They were very quick to address guests' requests.
I'll definitely choose this hotel again next time I'm in Lyon.
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Price per night from:JPY 17,533
Posted on Jan 9, 2026|Superior Room
Guest UserSpotlessly clean. The bath towels were brand new, very soft and comfortable. The pillows were also incredibly comfy. The front desk service was exceptionally thoughtful and attentive. Breakfast was fantastic, and it's super close to the train station, which is very convenient.
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Price per night from:JPY 23,331
Posted on May 16, 2026
Rachel_rabbitThe room are quite spacious for two people. It’s in a convenient location to navigate the city either on foot or on public transportation. Additional kitchen utensils are also available in the room. We reserved a parking space, but the price we charged at the hotel is slightly more than what is said on the booking webpage. It will be helpful if the hotel update the booking agent with accurate price information.
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Price per night from:JPY 13,155
Posted on Jun 7, 2025|Standard Room
Guest UserThe hotel is located on the Internaciol city where many com=nferences and MICE event take place, so is a quiet area most of the times except when events take place.
The Italian restaurant was fine and the service also friendly.
Car parking was easy but the access from the hotel was a bit far.
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Price per night from:JPY 15,951
Posted on Aug 18, 2025
B ~ Leng
The check-in went smoothly until the receptionist told us that we had requested a non-AC room (with the AC to be disconnected during our stay), supposedly based on a note from Trip.com. I told the receptionist that I definitely did not make such a request—especially not in the middle of summer—and asked to see the note from Trip.com.
They couldn’t show me the note and instead claimed that, since I was now denying the request, the note had already been removed.
We were checked into a non-AC room, and the hotel promised to send a technician to reboot the AC. That never happened. Eventually, we were moved to another room where the AC was already functioning.
The whole situation felt suspicious. It seemed like the receptionist was trying their luck by placing us in a non-AC room. What’s even more ironic is that the new room had a welcome note addressed to me, while the non-AC room was completely bare, with no such note.
We definitely won’t be coming back. The hotel staff came across as insincere and pretentious.
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Price per night from:JPY 36,486
Posted on Nov 21, 2025
Guest User
The location is very good. The staff of the hotel's reception are very nice. I recommend the hotel even if the room it costs expensive, but it really worth the coup especially for a summer four stars. In addition to this there is a restaurant, a swimming pool and a sports room
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Price per night from:JPY 15,103
Posted on Jul 17, 2025
Guest User
The cleanliness was not satisfactory — I found dirty shoe prints and someone else’s hair in the bathtub. I reported the issue to the front desk and requested a room change, but they told me there were no available rooms that night and asked me to handle it myself.
The location is average, not very close to the city center.
The positive side is that the hotel is very quiet, the bed is comfortable, and the gym is quite good.
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Price per night from:JPY 16,570
Posted on Mar 3, 2024
Guest User
The hotel is very conveniently located. The hotel staff are so nice and friendly too! Will definitely come back next time!
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Price per night from:JPY 15,562
Posted on May 19, 2025
Guest User
First of they, the staff issued a room with someone staying. It is a serious breach of guests’ security.
Then there’s no air-condition even they advertised that aircon is available. So we have to open the window for ventilation, it was very noisy probably due to a weekend and also the curtain is thin and the sunlight gets in. We are not able to have good rest. The staff said they can’t go anything about it.
Also the pots and pans are moldy.
Not very pleasant.
The location is good, near train station and a very big mall.
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Price per night from:JPY 13,247
Posted on Jan 15, 2026
Guest User
The location is good in the sense that it is close to the tram station. Unfortunately, there were a few homeless tents set up directly under the bridge between the tram station and the hotel, and we had to walk past them to get to the hotel. That part felt a bit unsafe. However, aside from the homeless tents located directly under the bridge, the surrounding area was very clean, and we didn’t see any graffiti at all. The bridge area was really the only part that felt uncomfortable.
When we arrived around 1:00 PM, no one was at the front desk. There was a sign saying the staff member was in the breakfast area, but there was no indication of where that was. A phone number was provided, but no one answered when we called. We understood that check-in wasn’t until later, but we simply wanted to leave our luggage so we could start exploring the city. After waiting about 20 minutes, a staff member finally arrived and informed us that our room would not be ready until 5:00 PM, even though the stated check-in time is 3:00 PM.
We came back around 6:00 PM to check in, and the ladies assisting us were really nice and welcoming, which helped improve the overall experience. We rented this place with another family, and they were able to place us on the same floor next to each other, which was super awesome and very much appreciated.
Once we were checked in, we did like the hotel. We requested that the sofa be converted into a bed for our girls, and this was done promptly, which we really appreciated.
We stayed for only two nights, and there was no housekeeping service during our stay. It’s unclear whether housekeeping would be provided for longer stays. We were expected to take out our own trash and keep the kitchen area clean. While I understand washing dishes and cleaning up after ourselves, having to dispose of trash ourselves was inconvenient and should have been clearly communicated on the website. It was also odd that guests are expected to clean, yet dish soap and sponges are not provided unless you specifically ask for them.
Overall, I wouldn’t consider this an aparthotel, as it lacks many services typically provided by a hotel. It feels more like a furnished apartment rather than a hotel-style accommodation.
That said, we paid less than $100 USD per night during New Year’s Eve, which is excellent pricing. I would stay here again for the price and the level of service provided, but it would be helpful if the self-service expectations and the surrounding walking conditions were clearly communicated beforehand—for guests who may be willing to pay more for less work or for those who are not comfortable walking past the homeless area.
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Price per night from:JPY 13,155