Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 27, 2026
Anonymous UserThe Hualien Station branch of Kindness Hotel offers excellent value for money. The room rate is incredibly inclusive; not only does it cover breakfast, but also afternoon tea and a late-night snack, so you practically don't have to worry about food from check-in until evening. The hotel also provides free ice cream, washing machines, and dryers, along with laundry detergent, which is super convenient for travelers needing to wash clothes.
The location is also great, very close to Hualien Station—just about a seven or eight-minute walk. This makes it really easy for catching trains or planning your Hualien itinerary. Even though it's a 3-star hotel, the actual experience exceeded my expectations. The breakfast was also more varied than I anticipated. Overall, the stay felt thoughtful in terms of service and practical in terms of facilities. It's truly ideal for travelers looking for convenience and great value.
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Price per night from:VND 2,235,655
Posted on Jan 12, 2026|Double Room with Balcony and Sea View
Guest UserReceived email from hotel staff (Juan) that they could arrange pick-up service for us if we are arriving via Hualien Train Station. They provide free transfer back to Hualien train station as well after check-out. Grateful for the shuttle service otherwise I would need to take a taxi. By going the extra mile, they offered to send my mom and myself to the bus stop nearby for going to xincheng old street. Every staff member is friendly and very helpful. Seaview room is excellent and we enjoyed the sound of the waves from our bed! Room is clean and brightly illuminated. Breakfast variety is good. They have bicycle for hotel guests too! There’s a convenience store (Family Mart) nearby, few restaurants too, but closed on Tuesday mostly. Overall I had a great stay and will definitely return if I come to Hualien again.
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Price per night from:VND 1,892,907
Posted on Jun 3, 2026
Guest UserThe location is super convenient, just a few minutes' walk directly across from the station. There are also plenty of convenience stores and restaurants nearby, so you have lots of dining options. The hostel lobby is really well-decorated, and there's free coffee and milk tea available, which was perfect for relaxing while waiting to check-in before 3 PM. The room was a four-person dorm with a private bathroom, and my stay was very pleasant. They offer free breakfast, but the selection is a bit limited – mainly just bread with different jams and ham. I had a wonderful time in Hualien! I hope to come back here again someday.
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Price per night from:VND 358,328
Posted on Mar 20, 2026|Green Serpentine Standard Family Room
Joe Nathanael ChowA Scenic Stay with a Convenient Catch
My stay at Hotelday Hualien was a bit of a mixed bag. It has some genuinely charming touches and a great view, but its location and certain amenities require some adjustment.
Location & Transportation: The hotel is about a 5-minute walk from the Hualien Train Station, which is fantastic if you're arriving by rail. However, I soon realized that the train station is not the city center. The main downtown area is a significant distance away—about a 40-minute walk. This means you'll either need to plan for long walks or rely on taxis and buses to get to the main dining and night market areas. It's not a deal-breaker, but it's something to be aware of.
The Room: The room itself was a highlight. It was spacious and comfortable, providing a relaxing retreat after a day of exploring. The best feature was the large window that faced the train station, with a stunning backdrop of the mountains. It was incredibly scenic and made the room feel bright and open. While the room was comfortable, I did notice that the overall design and some of the furniture felt a bit dated. It's clean and functional, but don't expect a super modern aesthetic.
Amenities & Service: This is where the experience was a bit uneven. The gym was quite disappointing. It only had a stationary bicycle and a treadmill. There were no weights, no multi-gym, nothing for anyone hoping for even a basic strength workout. It felt more like an afterthought than a proper facility.
On the other hand, the service had some truly thoughtful highlights. When we asked for ice, the hotel staff kindly delivered some to our room, which was a nice touch.
The Special Touch: The most memorable part of the stay was a small, heartwarming gesture. The hotel provided us with complimentary postcards. The unique part? They offered to mail them for us, but not right away. They will send them exactly one year later. It's a lovely idea—a little time capsule from your trip that arrives as a surprise in the future.
Overall: Hotelday Hualien offers spacious, comfortable rooms with beautiful mountain views, and its proximity to the train station is a plus for travelers. The thoughtful service, like the ice delivery and the ”postcard to your future self” program, adds a warm, personal touch. However, the distance from the city center and the very basic gym are drawbacks. It's a solid choice for a comfortable night's sleep near the station, especially if you appreciate sentimental gestures, but be prepared for the travel time to the main attractions.
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Price per night from:VND 1,799,430
Posted on Oct 6, 2025|The Moment BFF 8-Person Dormitory Room
Na塔莎
The main reason for wanting to experience a ”capsule” hotel was to check it out. My elementary school kids loved it, running around in the bunk beds. The single beds were actually quite large and very new. The room was well-planned and detailed; each room had its own charging port, a small light, a cabinet, and even toiletries! The shared bathroom was very clean. The kitchen was accessible on the first floor, so we went to Qixingtan to buy fish to fry at night – it was fantastic! If you arrive at the hotel early, you can ride bicycles and walk to the beach, where there's a heated swimming pool! In the morning, we played cards in the common area on the first floor while listening to music. 👍
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Price per night from:VND 732,235
Posted on Jun 16, 2026
Guest UserThis hotel is incredibly close to Hualien Train Station, just about a ten-minute walk. On the night I checked in, they kindly and proactively upgraded my room for free. The room itself was very clean, and the solid walls provided excellent soundproofing. Plus, the hotel partners with the Turumo Whale Watching tour, offering convenient pick-up and drop-off services. There's also a gym and a restaurant, and the snack bar on the first floor offers 24/7 service and snacks. Overall, it was a very comfortable stay.
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Price per night from:VND 907,505
Posted on Jul 31, 2025
HAO YU
Stayed two days in a quad room.
This was my third stay.
The room was very clean, and the front desk staff was very friendly. If there's no parking available, they'll even move their company car and let you park.
It's across the street from 7-Eleven, and there's also a TP-Link nearby. Zhongmei Street has many delicious restaurants, so it's quite convenient.
If I had to find a negative, it would be:
The rooftop pool is quite small. Even with four people in it, it's usually full. It's too hot during the day and only open until around 9 PM.
The breakfast on the first floor has a good selection of special dishes, but for some reason the air conditioning isn't cooling enough, so the food is a bit warm.
Overall, it's quite good.
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Price per night from:VND 1,059,405
Posted on May 9, 2025|Standard Double Room - No Parking
Guest User
Overall a good experience (except one thing - see in the bottom). The location is somewhat central and on the walking promenade, but not very close to the railway station or the waterfront. About 25-35 min walk to the railway station but still okay. About 15 min to the waterfront.
Food options: there are a couple of local restaurants right near across from the promenade, including a noodle shop, a tempura donburi and a fried seafood place - all along the promenade. There's also a PX Mart not too far away, about 5 min walk.
The rooms are spacious and clean, very new renovation (as of 2025, seems like 2023-2024), no fridge in the room (on the first floor only), but there's a kettle. The bed was somewhat stiff but okay.
Overall felt like great value for the location and the quality, and especially the room size.
The only drawback - Easy to fix - was the towels. There was no proper size bathroom towels on my stay in May 2025. The small towels are rather insuficcient for showering.
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Price per night from:VND 440,120
Posted on Oct 15, 2025|Double Room Single Use (Room Selected Upon Check-in )
Guest UserThis hostel is absolutely fantastic! It's about a five to six-minute walk from Hualien Station. The beds and towels are very clean, and the bathroom is spacious with a large mirror. You can even enjoy a view of the mountain city from the room. The staff are friendly and enthusiastic, and they offer free bicycle rentals. I'll definitely be staying here again on my next visit!
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Price per night from:VND 677,707
Posted on Dec 28, 2025
DeeKwok
A nice boutique hotel -- locations not bad with a mall across the street, and Family Mart + 7-11 at the other side of the junction.
Gentle reminder to bring own bath towels as these are not provided by the hotel.
View from the room is not too bad :)
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Price per night from:VND 771,184