Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Mar 20, 2026|Green Serpentine Standard Family Room
Joe Nathanael ChowA Scenic Stay with a Convenient Catch
My stay at Hotelday Hualien was a bit of a mixed bag. It has some genuinely charming touches and a great view, but its location and certain amenities require some adjustment.
Location & Transportation: The hotel is about a 5-minute walk from the Hualien Train Station, which is fantastic if you're arriving by rail. However, I soon realized that the train station is not the city center. The main downtown area is a significant distance away—about a 40-minute walk. This means you'll either need to plan for long walks or rely on taxis and buses to get to the main dining and night market areas. It's not a deal-breaker, but it's something to be aware of.
The Room: The room itself was a highlight. It was spacious and comfortable, providing a relaxing retreat after a day of exploring. The best feature was the large window that faced the train station, with a stunning backdrop of the mountains. It was incredibly scenic and made the room feel bright and open. While the room was comfortable, I did notice that the overall design and some of the furniture felt a bit dated. It's clean and functional, but don't expect a super modern aesthetic.
Amenities & Service: This is where the experience was a bit uneven. The gym was quite disappointing. It only had a stationary bicycle and a treadmill. There were no weights, no multi-gym, nothing for anyone hoping for even a basic strength workout. It felt more like an afterthought than a proper facility.
On the other hand, the service had some truly thoughtful highlights. When we asked for ice, the hotel staff kindly delivered some to our room, which was a nice touch.
The Special Touch: The most memorable part of the stay was a small, heartwarming gesture. The hotel provided us with complimentary postcards. The unique part? They offered to mail them for us, but not right away. They will send them exactly one year later. It's a lovely idea—a little time capsule from your trip that arrives as a surprise in the future.
Overall: Hotelday Hualien offers spacious, comfortable rooms with beautiful mountain views, and its proximity to the train station is a plus for travelers. The thoughtful service, like the ice delivery and the ”postcard to your future self” program, adds a warm, personal touch. However, the distance from the city center and the very basic gym are drawbacks. It's a solid choice for a comfortable night's sleep near the station, especially if you appreciate sentimental gestures, but be prepared for the travel time to the main attractions.
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Price per night from:HK$410
Posted on Jan 4, 2026
Guest User
Best best best hotel we have ever stayed in. Services provided was excellent. All staff were very genuinely. It really felt like a 5 star hotel. We stayed in another 5 star hotel in Jiaoxi which is No. 1 in Jiaoxi but the service cannot be matched. Well done to all the staff.
Room was always clean. Thank you to the staff who cleaned our spectacle. It was a nice gesture. Different snacks were topped up everyday. The face mask provided was so good!
Surrounding of the hotel was very nice. We had the gorge view and OMG! We don't mind waking up to this view everyday. We hope they will contruct a stairs for guest to go down to the gorge. It is a waste to just see it from the top.
Breakfast was good. We could see that they have made an effort to label which is vegetarian and which is not. It's very thoughtful of the restaurant. However, we had a seafood porridge and thought it was purely seafood but notice there was chicken in it but not written. Maybe they can improve in this.
Kids are very well entertained in this hotel. They have a huge play room for them. Indoor pool with heated pool is enough to keep the kids occupied for 2hours at least. They also have daily activities and some are free.
Thank you Silk Place for the wonderful stay. We will be back.
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Price per night from:HK$1,776
Posted on Mar 27, 2026|Quadruple Room
Guest User
Well strategic location Hotel. The room is bright. But the room housekeeping is very poor. Eventhough i requested to clean the room, the auntie did not clean it. She just tidy up the bed very fast and change new towel. Never vacuum/mop the floor, dust and hair on the floor very obviously. So don’t expect she vacuum the bed if u request to change the bed sheet. Got flea/ bed bugs. I thought my eczema flare up. But once both my parents also experienced the same. And I noticed the bed sheet got a few spots a little dot. Then yeah it’s bed bugs. I hope the housekeeping auntie can make it better.
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Price per night from:HK$582
Posted on May 8, 2026
Jeremy0503
The room doesn't come with bottled water, but there's a water dispenser available. The bed was really comfortable, and the view was great. I booked a sea-view room, so I could see the ocean. It was so relaxing and comfortable to soak in the tub while looking out at the sea. It was a perfect time to unwind.
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Price per night from:HK$805
Posted on May 12, 2026
Guest User
Our trip to Hualien was full of pleasant surprises! We originally booked a city view room, but when we checked in, the front desk upgraded us to a sea view room. We were so happy! The room was very clean, and we'll definitely stay here again next time. Awesome! 👍
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Price per night from:HK$472
Posted on Dec 30, 2025
Guest User
Very nice hotel: very clean and well located for walking around (ocean, night market, shops, and restaurants). We were 5 and the room was perfect and spacious with 2 private toilets/showers/sinks. It's a shame that the large bath towels had to be rented!
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Price per night from:HK$134
Posted on Apr 5, 2026
Marukowang
The room wasn't as comfortable as it looked in the pictures. The caulk in the bathroom was moldy everywhere. Even through the bedsheet, you could see old stains (bloodstains) on the mattress. It made me feel a bit uneasy staying there. The mini-fridge in the room was just for show (it was broken and didn't cool). Although there's a free snack and drink bar downstairs, there's definitely a lot of room for improvement in terms of cleanliness and hygiene.
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Price per night from:HK$214
Posted on Mar 17, 2025
Zhiqi
The location is convenient and close to the city. The exterior is beautiful and the garden makes people feel relaxed. However, the parking lot is too far from the hotel building.
The beds are comfortable and the TV equipment is new.
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Price per night from:HK$519
Posted on Oct 6, 2025
Foluolidamozi
Check-in convenience: Self check-in was quite convenient; communication via WeChat/Line was possible. The night market is a 10-minute walk away.
Safety: Good location, very safe.
Facilities: As pictured, a 'prison-style' experience, which I definitely felt.
Hygiene: Hygiene was acceptable.
Environment: The environment was unique, worth experiencing.
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Price per night from:HK$115
Posted on Mar 26, 2024
@travel_with_the_sun
It's clean, it's close to the train station, where you can rent a scooter to explore Taroko National Park, also have a gas station next door to refill your scooter and you are next to the main road to go to the National Park. There is enough stuff to cook yourself something. Communication with the landlord on self check-in went well and I could check-in earlier because my bed was free, actually I was the only guest in the dorm on my first of two nights.
It was calm and the entire hostel & bathroom was very clean. I liked, that you can buy razors, one-way towels, toothbrush kit for a small fee, even if I didn't need it.
The only downside, and that's why I gave it -3 stars in amenity was, that the mattress was so hard, it felt like sleeping on the floor. The room had a bit of strange moisture smell, but I could get used to it quickly. If there would be a thicker, less hard mattress, that place would get total points.
On the back door / balcony you have a nice view of the mountains. (The picture attached is taken from the road, but if you crop the lower half, it's what you see)
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Price per night from:HK$123