Hekou Hotels with Wifi

"This stay was fantastic! The hotel's location is excellent and very convenient for transport. The lobby is stylish and grand, and check-in was very efficient. My room was spacious and bright, decorated in a warm and elegant style. The facilities were complete and well-maintained, feeling very new, especially the comfortable bedding, which allowed me to have a great night's sleep. The cleanliness was spotless, with attention to every detail. The staff were warm, thoughtful, and always ready to help. The overall environment was quiet, and the value for money is superb. I will definitely choose to stay here again next time!"

"The location was perfect: a few minutes walking from the border, good cheap food and a night market around the corner and a China Unicom shop to get a sim card is next door. The staff is great too. They helped me set up and verify my WeChat account and hailed down a metered taxi to the train station (13 yuan) when I didn't find a ride on Didi. A con of this place was the smell of smoke in the room (as long as the window was open it was fine) and the mold in the bathroom. But nothing too bad and a good place to stay for a night."

"1. When I entered the room, I found an empty water bottle and a bag, which were likely left behind by housekeeping. This shouldn't happen and indicates that the room wasn't cleaned thoroughly or checked properly. 2. For breakfast, the auntie making the chicken pho added mostly chicken giblets, neck, and brains instead of actual chicken meat. I took two bites of the noodles and one piece of chicken before leaving. 3. The front desk lady was very welcoming, friendly, and helpful with all my questions. 4. The location is great, right next to the border gate, so you don't have to drive around looking for parking. 5. After the rain, the hotel's floor tiles became extremely slippery. I saw someone fall and had to walk very carefully myself. Honestly, it's probably best to avoid staying here on a rainy day. All the good feedback is thanks to the front desk staff."

"I was here for a trip, and the hotel is only a four to five-minute walk from the border crossing. The hotel is clean and hygienic, with spacious rooms and a great wet/dry separation in the bathroom. All the facilities are very new and complete. Parking is easy, and they even gave us a free room upgrade when we checked in. I highly recommend this hotel; its high level of comfort truly enhanced our trip."

"The hygiene, service, decor, software and hardware facilities, and toiletries were all excellent 👍. Plus, the free pick-up service was a nice touch. I think they've really put a lot of effort into doing things well. Now, about breakfast. There weren't many vegetable options to begin with, but this morning, I arrived at the restaurant at 9:15 AM and most of the stir-fries were already gone. A staff member walked by the congee section at least three times. I waited 30 minutes, and it was almost 10:00 AM, but no one refilled the dishes. At least when it comes to vegetables, they could offer more. I understand they might be trying to control costs and avoid waste if there aren't many guests, but it wouldn't hurt to add one or two more vegetable dishes, or at least proactively ask guests if they'd like more. I don't think that's unreasonable. I hope the hotel's business flourishes. Regarding breakfast, they could learn from some smaller, well-run B&Bs and chain hotels to improve in this area without causing waste. Since the hotel is ranked as a high-end establishment on various platforms, it should really live up to that name."

"Great location, right in the heart of the main attractions. Everything is within walking distance, so no need for taxis. The hotel seems to be an older property that's been renovated, giving it a 'new wine in an old bottle' vibe, but the value for money is still pretty good. You can see the Sino-Vietnamese Railway Bridge directly across the street when you step out."

"The room was newly renovated and was pretty good, but the air conditioner should be an old one, and it would drip at night, which would affect sleep. The toilet was also broken. Everything else was good, no problem, the bed was big, it was right on the Vietnam City Tower, and parking was also very convenient."

"The hotel interior is quite comfortable, the breakfast is good, the service is very warm, the swimming pool is quite standard, and it's a suitable resort. The cicadas chirping in the hotel are also very rhythmic, and the noise stops before you go to sleep. Overall, I recommend it."

"The room is very spacious. The bedsheet, quilt cover and towels are clean. The receptionist is very friendly and helpful.   The hotel is located at the back of the main road with a quiet environment.  It is so convenient that some street shops are next to the hotel."

"Great hotel in Hekau. Friendly staff to help with whatever you need and only minutes from the railway station. I'd recommend this hotel to anyone looking for a comfortable and clean place to stay at. I'd give it 4.5 star rating."