Thurston County Hotels with Wifi

"Check in was an absolute nightmare. I booked through trip.com instead of through hotel for a better deal. When I arrived the hotel audit told me there were two bookings under my name even though I only made one, so when she tried to cancel one it deleted both bookings... Online it says no refunds, and I had already paid for my room, and she was trying to make me pay a second time because she claimed she ”couldn't see my payment.” 🙄 She made me give her the number to the booking agency who basically told her they can't refund the money as per policy. She wasn't going to give me a room at all it felt like unless I paid again. Mind you, I paid $95 or $97 after taxes, no way in hell was I going to let that go and give the hotel more money. NO. Eventually she called her manager which she should have done to begin with and he talked her though how to fix the mistake. I am still angry over this. It was my first time here and it took me over an HOUR to get into a room. I was late to my online conference for work because of this. RIDICULOUS!!!!!! Aside from her, the hotel room was very cozy and comforting. Bed was unbelievably comfortable, so was the sofa in the room. I like that they use neutrogena products in the bathroom as well. Looks like updated flooring in hallway and bathroom which was really cute. I do recommend staying here as I'm sure the above incident doesn't happen all the time. Breakfast in morning was good, VERY polite woman serving. All staff had masks on and I noticed a couple regularly using sanitizer... I'll probably stay again."

"The sauna tub in the kind room we upgrade to was amazing nice treat for sure Charles at the front desk was amazing I would request that the mobile app make the fee more know upfront because there was 100 deposit I didn’t know about because it’s not view able on the mobile app"

"Close to the i5, shopping and dining options. It also has nice bicycle paths nearby. Best check-in we had during our 3 week travel throughout the states. Very warm welcome were the rooms were summarized to choose from. Very fresh baked cookies were offered for free. Has a pool, which was rather small, and gym. Excellent breakfast buffet."

"They go above and beyond to make your stay as comfortable as possible. Quick check in and check out. Conveniently located near everything."

"The room is very large and comfortable, and the breakfast is delicious. The self-service laundry room costs 9 quarters for washing and 8 quarters for drying. You can pay coins or swipe cards. To give you a reference. Sara at the front desk was very friendly and helpful."

"Very good."

"Excellent service throughout - booking, check in, and staff. The room was super clean. The shower was exceptional.Pillows, always important for me, were comfy. The location is top notch and I had an excellent view. Price was reasonable for the city. I an grateful for the overall experience."

"Management was awesome very friendly and helpful. The front desk lady was very friendly and helpful the rooms were clean they went out of their way to help me with the TV very friendly and sweet I would recommend my friends to stay and I would stay again"

"This location is really showing its age, The air conditioner produces loud noise to an extend that affects sleep. We also experienced power outage in the morning, that affected providing anything hot."

"Beautiful place very clean and accommodating. Great food and good service"