Khiva Hotels with Wifi

"Slightly underwhelming experience. 1) Check-in and overall experience with staff: Just OK. No one was at reception upon arrival, but a guy eventually came and he was friendly. A girl at the breakfast area was also quite warm, but other than that, most others don't really interact with guests. 2) Location: It was clear before booking it was slightly off the old city, but there really was nothing within walking distance. No restaurants or shops to get food. One can walk to the old city (~20 mins) but the roads are unpaved and there is no street lighting at night. However, the hotel provides free shuttle service to the West Gate and the train station; very helpful. 3) Breakfast: Small spread but quite tasty. I recommend installing a coffee machine. 4) Amenities: The room was spacious and comfortable, but the water supply was very erratic. The first morning there was no water supply for hours, while the pressure became weak and the toilet couldn't flush on the second morning. Overall, it was quite average, but given the low price, I think it's still OK for budget conscious travellers who don't mind being away from the centre of Khiva."

"The hotel is located in the old city, which is great for daily strolls, allowing us to easily return for a rest whenever we wanted. They offer triple rooms, and while breakfast is simple, it's filling. The staff's English is excellent, making communication seamless, and the service is good. You can call the front desk to book airport pickup and drop-off. The hotel terrace offers fantastic sunrise views! However! When we arrived, the hotel was undergoing simple renovations, which Trip.com and its agents failed to inform us about! This seriously affected our health! But once we checked in, it was non-cancellable! And at that time, we weren't even sure if we could find another hotel. There were paint cans in the hallway, so our room had a strong renovation smell. I immediately contacted Trip.com customer service, but regrettably received no response, absolutely no response! Not even from a human agent! It wasn't until I checked out that they offered me a so-called 'solution'! I expressed my dissatisfaction to customer service and hoped Trip.com would take international bookings seriously and fulfill its responsibilities! Regarding the hotel service, after I reported the issue, the front desk attendant showed me all the remaining rooms, but unfortunately, they all had the same smell. He then helped us turn on the ventilation fan; in short, he did everything he could to help. We had no choice but to make do for one night. If you plan to stay a month from now, I would still recommend it!"

"The hotel's location is very convenient – ​​it's in the old town, not right in the center, but on the outskirts, yet it's a 3-minute walk to the center. Because of this location, the hotel is quite quiet. We were given a room with a balcony on the second floor, which had a wonderful view of the old town. However, the room and bathroom were very small, and the bed linens were fresh and new. The breakfast was meager and cold, but quite tasty. There was no coffee beans. The hotel has a terrace with beautiful views of the city."

"Absolutely loved everything! A new hotel, sparkling clean, with fresh linens, towels, and a comfortable bed. There's a safe, and the breakfasts are fantastic. It's just a 5-minute walk to the main attractions. They greeted us with tea and local sweets upon arrival. Check-in is officially at 3 PM, but we arrived at 12 PM and they immediately let us check in. They even upgraded our room without any extra charge! When they found out it was my husband's birthday, they brought a complimentary hotel treat to our room – raisins and nuts. In the evening, we ordered dinner on the terrace with a view of the old town. We were the only ones on the terrace, making it incredibly romantic – the old town, delicious food, and the moon. The hotel staff wished my husband a happy birthday and even gifted us a bottle of wine. We absolutely loved the hotel and the service; everything was top-notch. Thank you so much!"

"Because the hotel room in the ancient city of Shiva was suddenly cancelled, this twin room was temporarily booked. On the night of check-in, I gave the big bed room, and contacted Trip.com urgently. I finally lived in the twin room before 2 am. The hotel is very new, the occupancy rate is not high, and the overall experience is good."

"The location is excellent, just on the edge of the city wall, the attractions are within a foot of 1-2, but this ancient city is really small, it seems that it is very convenient to live there. The net red restaurant Terrassa Cafe & Restaurant only takes 2 minutes to walk. This restaurant is delicious and recommended. Breakfast is rich, it is the kind of one per person, I can't finish it alone. I originally came to watch the sunset on the roof, but it rained on the day I lived, but it was a pity. The counter staff is good and recommended."

"The hotel is located in the center of Ichankara, so you can always go back to your room and take a break during sightseeing. Also, the building was renovated and made by Medrese, so the exterior and interior are very fashionable and nice. It is run by family and the level of service is not good, but it is very kind and at home. I want to use it again next time I come to Hiva."

"Отличный отель. Большой красивый гостиничный комплекс на берегу озера. На территории есть все кафе, аквапарк, магазинчики. Чистые уютные номера с выходом на балкон. Не хватает на балконе столика и кресел. В час пик возможна проблема с водой. Но мы вставали пораньше и проблем не испытывали. Добраться в любую точку Хивы можно либо на такси 20 000 сум, либо на маршрутке 10 000 сум за двоих и также обратно. Можно прогуляться пешком, от старого города в районе часа."

"The two guys at the front desk are very kind and attentive to every need. The rooms are brand new and equipped with every comfort. I felt at home, even if only for one night. If I ever return to Khiva, I will definitely choose this place again."