Changshu Hotels with Kitchens

"I'd been wanting to stay at this hotel for ages, so I booked two rooms for my friend's birthday. They said they'd prepare a birthday cake for us, but when we arrived, it was a tiny mini-cake. Compared to the complimentary birthday cakes at other five-star hotels, this was the most perfunctory and basic one – quite shoddy! The service was very good, and the environment was great. However, the biggest complaint has to be that the hotel's air conditioning is centrally controlled. It was sweltering hot all night, and my friend and I were so uncomfortable that we had to leave the door half-open to sleep. We barely got any rest that night. It's my first time staying in a hotel where you can't control the AC. Speechless. I hope they can improve this, otherwise, it really doesn't justify the price."

"There was a slight hiccup, but the hotel manager handled it very well, showing both warmth and care! I would choose this hotel again next time."

"Exceptional hotel, bordering on luxurious. Comfortable bed, decent views, wide TV, big shower, smart toilet and a bath... The room has everything you will need for a short stay! The staff are some of the friendliest and most professional people I have met. The valet/doormen were fantastic and their manner really stood out. The decor is gorgeous, throughout the hotel and the restaurants are very fancy. They were a little overpriced for me, but for people who don't mind splashing the cash a bit, the restaurants are fine The breakfast had a very respectable range of sweet, savoury, hot, cold and cosmopolitan options, all of which were delicious and welcome! The facilities were a standout feature, and my little boy loved the pools and play area. The japanese hot pool was so incredibly relaxing, we didn't want to leave! The location wasn't the greatest, but I have no complaints about the area itself. The main city centre of Changshu is definitely worth a visit but is a good 25 minutes from the hotel. The wetland is nearby, but it was too cold and wet to visit this time. There aren't many shops or parks near the hotel, but for a relaxing break inside, this hotel is perfect! I would definitely stay here again and my son wants to too!!"

"First off, I have to say, the hotel's facilities, from the rooms to the gym, are fantastic! The view is also great! As for the other services, they were absolutely terrible! On the first day, we arrived around 6 PM, and they said there were no rooms available, asking us to wait while they cleaned one and promising to call us back. Nearly two hours passed, and no one contacted us. So, we went to the front desk again, only to find out the room had been ready for a while!! Secondly, that same evening, I ordered takeout and it didn't come with cutlery. I asked room service if they had chopsticks. They said they had very few and weren't sure if they could find any, but would check. And again, no one ever got back to me! I mean, if I ordered room service from your hotel, wouldn't chopsticks be provided?! Finally, on the day we checked out, the doorman was completely useless. He neither opened the door for guests nor helped with luggage! I'm not being picky, but when you choose to stay at an expensive five-star chain hotel, you expect good service. This stay just felt like a waste of money! The housekeeping staff, however, were all very polite, and that one star goes to them!"

"The hotel has an underground parking lot with plenty of parking spaces and convenient access. The hotel rooms are spacious and quiet, the bedding is comfortable, and the service is good. The hotel will respond quickly to any needs. The experience is good and I will choose to stay here next time."

"The room facilities are good, the sanitation is also quite clean, the location is also easy to find, and parking is convenient………………………………………………………………………………"

"During the May Day holiday, I decided to visit Changshu. I accidentally saw this hotel with high reviews on Ctrip. I booked it without thinking too much. The hotel is located in the Changshu Shanghu Scenic Area. The environment is great and there are plenty of parking spaces. When I arrived at the hotel, the front desk staff was very skilled in checking in. The process was quite fast, and someone would lead me to the room. The hotel rooms are divided into several areas. Fortunately, my room is very close to the hotel lobby, so I don’t need to park and send. If it is farther away, I can call for parking and pick-up. The room is very clean and very quiet by the water. I am more particular about the bed, so every time I go out to play, sleeping at night is a headache. However, I slept very well after staying here for two nights, which means it is really quiet. The pillow is a little low. There are welcome fruits and special cakes in the room. I stayed for two nights. The hotel was very considerate and put in different flavors of pastries, and the mini bar and the refrigerator had so many snacks that you couldn't finish them. Because the weather was hot these two days, we finished all four bottles of water on the first day. When we came back the next day, we saw that the waiter put six bottles for us. It was really considerate. But then again, if there is not enough water, I really don't know where to buy it 😂 The sanitary napkins can only be used in the toilet, and they are specially equipped with an alcohol wipe and a disposable toilet seat cushion, which is very convenient. The bath water at night is also very good and comfortable, but the door of the shower room on the first day always felt that it could not be closed tightly, and the bath water came out and flowed into the bathroom. On the second night, I studied it for half a day and pulled the door in with all my strength. The silicone strip can be sealed and there is no leakage. I hope the waiter can pay attention to it in the future! Our room is a waterside room. When you open the window, you can see the lotus leaves under the window. I think this room will be more beautiful in summer, because the push bed is a beautiful lotus! The TV can cast the screen, but it can only receive Apple operating system. I hope Hongmeng can also be developed. There is free goodnight sweet soup every night. The first day is white wine glutinous rice balls, and the second day is milk oatmeal porridge. Breakfast is quite satisfactory, with special mushroom oil noodles. The hotel also has many activities to sign up for every day. The hotel also has bicycles for free. You can ride out to the periphery of Shanghu Lake, which is also very free! There are too many broken bikes. I hope that all the broken ones can be repaired or inspected on time, otherwise they can't be ridden. In case some of them are broken halfway through riding, it will be a terrible road to push them back, more than ten kilometers! In addition, the hotel is located in a natural environment, so there are more small insects. It is recommended that the hotel can regularly disinfect at the door of the room, otherwise people with intensive phobia are very scared every time they enter the room. Will there be little guys disturbing the bed! Overall, I like this hotel very much and I will book it next time!"

"性價比超高的一家旅店，老闆很熱情。做事也細緻。一家三口住的很寫意，尤其是240度的大玻璃風景，一覽江景無疑。拉上窗簾看看投影，很滿意住房條件，下次還會來。"

"The front desk service at night was OK, booked a standard room, upgraded our family room, the room was large, renovated, and the facilities were a bit old. It was quite satisfactory, but the air conditioner was not strong, there was wind but it was no longer cooling. Even if these are fine, the sound insulation effect is too poor, the noise seriously affects the rest, the room is on the elevator, someone has to press the elevator up and down, the sound is too noisy, was woken up at 6 o'clock in the morning, after negotiation, the front desk gave another standard room for us to rest. Xiaoyan checked out at ten o'clock for a while, and almost didn't rest all night, hot and noisy. Parking is convenient and the location is OK."

"A hotel with a balcony should have been a talent apartment, suitable for long-term living, smart door locks. With drying racks, refrigerators, washing machines. There is also a range hood. There are many cabinets! There is an AEON large-scale complex around, and Kuncheng Lake is good for running!"