GGuest UserThis is a very high end villa styled resort. We got a 2 bedroom pool villa and it was spacious and well laid out. Very chill and relaxing environment and beds were nice and comfy. Location was wonderfully away from the hustle and bustle of Pai town centre. For the price I paid, this was reasonable but the service had lots of room for improvement. We checked in and didn’t get an introduction to the facilities nor our villa despite being led by one of the staff on a motorcycle. We had to figure everything out ourselves if not, rely on the WhatsApp provided as there were no phones to call front desk or housekeeping in the villa. If I was more critical esp given the premium price paid for the villa, there was severe lack of details everywhere in terms of amenities provided when you compared it to other luxury villas in SEA. No conditioner, no pots (even though an induction cooker was provided), no hand towels (until we had to ask twice and only got it on the last night of our stay), no cotton pads. And lastly no hangars except for the ones with the bath robes. Overall a 4 star accommodation for a 5 star price tag.
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