With a stay at Sunrise Hanoi Hotel, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and Hanoi Opera House. This hotel is 2 mi (3.2 km) from St. Joseph's Cathedral of Hanoi and 2.2 mi (3.6 km) from Hanoi Old Town Night Market.
Pamper yourself with onsite massages or enjoy recreation amenities such as a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get around on the shuttle (surcharge), which operates within 50 kilometers.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Hanoi? This hotel has 325 square feet (30 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Treat yourself to a stay in one of the 50 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
The room and bathroom are specious. Some rooms have river view. The hotel located outside of the old town, so if you want to go there, it’s possible to walk, but to take a taxi it’s more reasonable. It’s pretty good place for a couple of nights.
With a stay at Ha Noi Le Grand Hotel, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and Hanoi Opera House. This hotel is 2.2 mi (3.6 km) from Hanoi Old Town Night Market and 2 mi (3.2 km) from St. Joseph's Cathedral of Hanoi.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 46 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as desks and complimentary bottled water.
would recommend for anyone wanting to visit the area, cheap and fine
With a stay at Minasi Grand Hotel in Hanoi (Hai Ba Trung), you'll be within a 5-minute drive of Hoan Kiem Lake and Hanoi Opera House. This hotel is 1.3 mi (2 km) from St. Joseph's Cathedral of Hanoi and 1.5 mi (2.4 km) from Hanoi Old Town Night Market.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and concierge services. Spending a day of fun is easy with the theme park shuttle (surcharge).
At Minasi Grand Hotel, enjoy a satisfying meal at the restaurant.
Featured amenities include complimentary wired internet access, limo/town car service, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Customer Service was great. They even have bikes that you can rent, and the hotel comes with a free breakfast which is pretty good.
With a stay at A25 Hotel - 221 Bach Mai in Hanoi (Hai Ba Trung), you'll be within a 5-minute drive of Hoan Kiem Lake and Hanoi Opera House. This hotel is 1.5 mi (2.4 km) from Hanoi Old Town Night Market and 1.2 mi (2 km) from St. Joseph's Cathedral of Hanoi.
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and tour/ticket assistance.
At A25 Hotel - 221 Bach Mai, enjoy a satisfying meal at the restaurant. A complimentary local cuisine breakfast is served daily from 6:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 48 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Very nice hotel the personal was very nice and is well located, there is noise at night but if this don’t uncomfortable you is a very nice place to stay.
The A25 Premium Hotel is an ideal spot for travelers wanting to discover the city. The A25 Premium Hotel offers a pleasant stay in Hanoi for those traveling for business or leisure. The hotel is only 5km from Hanoi Railway Station and 33km from Noi Bai International Airport, giving guests a number of convenient transportation options. With multiple attractions nearby including VinKE & Vinpearl Aquarium Times City Ha Noi, Hải Âu Spa and Thien Quang Lake, guests will find plenty to keep themselves occupied. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Hanoi hotel features parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is a popular accommodation for guests traveling for business.
The hotel is close to time city mall. Room with window was clean and the service was very good. Had a good sleep and a nice panorama view over the river. Breakfast is huge and various. Unfortunately the swimming pool was under construction but all looked nice and clean there too.
With a stay at Parkside Sunline Hotel, you'll be centrally located in Hanoi, steps from Thong Nhat Park and within a 10-minute walk of Vincom Center. This hotel is 1.4 mi (2.2 km) from Friendship Cultural Palace and 3.7 mi (5.9 km) from Lotte Center Hanoi.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include a television in a common area, a reception hall, and a vending machine.
At Parkside Sunline Hotel, enjoy a satisfying meal at the restaurant.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has 1292 square feet (120 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.
Make yourself at home in one of the 53 guestrooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
This hotel is a little further afield from the old quarter which is what I wanted. 15minutes on a bike to get there or 45 minutes walk i took a few times just to get my steps in and see the city. Staff are really friendly and accommodating. Two reasons I also chose here was the fact they have a gym and guest accessible laundry room without additional fees. The gym was basic but did what I needed it to. Good Treadmill, weights etc. Laundry room wasn't fully occupied whenever I went to use it (twice) which was a plus. Room always tired well daily. Would definitely stay again. Breakfast was always yummy.
Home by La Sinfonia Dai Co Viet is a modern and stylish property nestled in the vibrant Hai Ba Trung District of Hanoi, Vietnam. The place offers comfortable, well-appointed rooms ranging from studio to family apartments, all featuring free Wi-Fi and contemporary amenities. Conveniently located on Dai Co Viet Street, it can provide easy access to local landmarks nearby, making it a great choice for both leisure and business travelers exploring the city.
This newly opened guesthouse has brand new furnishings, including a refrigerator, washing machine, and microwave! It's spacious with a balcony, and the pillows, blankets, and mattresses are incredibly soft! The landlady is very kind.
MY HOUSE HOTEL offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi, car hire and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Hanoi. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at MY HOUSE HOTEL, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.Each accommodation at MY HOUSE HOTEL is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction.At MY HOUSE HOTEL, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's nightclub. For those who prefer savoring meals within their personal space, MY HOUSE HOTEL offers the convenience of doorstep grocery delivery, allowing you to prepare and enjoy food in your room. Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site BBQ facilities provided at this location.MY HOUSE HOTEL provides a superb assortment of leisure amenities for guests to enjoy.Unwind after a long day by stopping by salon and solarium to rejuvenate your senses. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
The environment is nice and clean, and the people are very welcoming. It's a good place to stay when visiting Hanoi.
Located in Hanoi (Hai Ba Trung), Canary Hanoi Hotel is within a 5-minute drive of Friendship Cultural Palace and Hanoi Opera House. This 4-star hotel is 1.2 mi (2 km) from St. Joseph's Cathedral of Hanoi and 1.6 mi (2.5 km) from Ho Chi Minh Mausoleum.
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.
You can enjoy a meal at the restaurant serving the guests of Canary Hanoi Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
The overall experience at this hotel was great. The staff are all friendly. Huong, the receptionist was amazing and very helpful. I do recommend getting a room with a balcony as other rooms don't have any natural light. The location is good as it is close to a lot of things. Thank you!
I had a wonderful stay at this hotel. The room was clean, comfortable, and surprisingly quiet. The staff were incredibly friendly and always ready to help. Everything about this hotel exceeded my expectations. The location was convenient, the service was excellent, and the atmosphere felt very relaxing. I would definitely stay here again. The room was spacious and beautifully maintained throughout my stay. Check-in was smooth, and the staff made me feel welcome from the moment I arrived. Highly recommended for anyone visiting the area.
Outstanding
10/10
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Read genuine traveler ratings & reviews to find your perfect stay.
9.6/10
Amazing
IISAMMERSONI had a very good stay here. The location is quite convenient and easy to get around. The room was much bigger than I expected, very clean, and well equipped with all the basic amenities, which made the stay very comfortable.
There is no front desk staff at the property, but for me this was not a problem at all. The hotel provides excellent support through WhatsApp and they give very clear instructions. I could contact them anytime and they responded quickly whenever I needed help.
Overall, it’s a great place to stay in Hanoi. Comfortable, clean, and good value for the price. 👍
Ssarahsays____Don’t waste your time looking anywhere else in Hanoi—just book Classyc!
My husband and I travel quite frequently, and we can confidently say this was one of the best hotel experiences we’ve ever had. From start to finish, every detail felt thoughtful, warm, and genuinely exceptional.
We initially booked the Grand Suite for 3 days and 2 nights before heading off on a Ha Long Bay cruise, then returned to Classyc for the remainder of our stay. From the moment we arrived, we were welcomed with cold towels, welcome drinks, and snacks—such a refreshing and thoughtful touch after traveling.
The service throughout our stay was impeccable. The staff were incredibly kind and attentive, always going above and beyond. Arthur personally escorted us to our room and even checked in with us later that evening via message to ensure everything was perfect. We were also welcomed with chocolates in the room, which made the experience feel even more personal.
It’s the little touches that truly set this hotel apart. We received complimentary wine vouchers, spa discounts, and consistently warm, attentive service at every interaction. When we returned from Ha Long Bay, it genuinely felt like we were coming home. Walking into our new room to find a heart-shaped chocolate mousse cake and a handwritten welcome-back note from the team was such a thoughtful and memorable surprise
There was also a moment that really reflected the hotel’s integrity and commitment to guest satisfaction. We had booked a signature spa package, not realizing it wasn’t included in the 20% discount promotion. While we didn’t raise any concerns, the staff proactively followed up the next day at breakfast, apologized for the confusion, and extended the discount to us anyway. We were genuinely touched by this gesture—it spoke volumes about how much they care about their guests’ experience.
On our final day, we had some time to spare before our flight. After exploring the city, we returned to the hotel and the staff kindly offered us access to the spa facilities so we could freshen up before heading to the airport—an incredibly thoughtful and appreciated gesture. They also arranged a luxury transfer for us, complete with comfortable seats and even a massage function, which made the journey that much more enjoyable!
As we were leaving, one of the staff members surprised us with a beautiful ceramic wind chime symbolizing positive energy and good luck. It was such a meaningful and heartfelt farewell, and a perfect end to an already unforgettable stay.
A few additional highlights worth mentioning:
- A great breakfast spread with plenty of variety
- A lovely rooftop pool area to unwind
- Reno Bar downstairs, which became one of our favorite spots in Hanoi—fantastic cocktails, delicious bar snacks, a cool retro vibe, and great music. During our visit with some friends they even surprised us with a complimentary tray of shots!
Classyc is more than just a hotel—it’s an experience defined by genuine hospitality, attention to detail, and heartfelt service. We’re already looking forward to our next trip to Hanoi, just so we can stay here again!
GGuest UserAll the staff were incredibly friendly. The breakfast was international, offering both European and Asian options. The rooms were spacious and clean, and the kitchen facilities were fully equipped, making cooking extremely convenient. (There's a small supermarket right by the hotel entrance with a few simple vegetables, frozen meats like steaks, and rice and noodles, which is perfect for basic cooking.) The gym was huge with a super comprehensive range of equipment. The hotel also has a small gate providing access to the lake, and there's a shuttle bus service to the city center.
EExpat EDventuresWhat a great location in the middle of the hustle in bustle! This hotel is a family owned and operated business. We met the owners son and wife who manage the property and they are lovely people and give great recommendation. Check-in was quick and seamless. They greeted us with welcome tea and gave us a map with a thorough briefing of the best places to eat and visit. They even ran our luggage up and had someone turn the AC on before we got in our room so it would be cool upon entry. The room was cozy and the bed had a supportive mattress but I am partial to the hard beds of Asia. Breakfast was at the top in a beautiful space and they made your eggs to order. I only wish the shower door did a better job of keeping the water in. We tried to book them after our HaLong Bay cruise canceled but sadly they were fully booked. We will be back!
RRalfNeeded a good night of test without noise from streets.
This was possible on the 7th floor according to the employee. The room was only five meters away from the road and I think the occupancy was about 25% Maximum. And this is royal measured. The window in the bathroom didn't even close.
I asked for another room away from the road and with windows that can close. I was offered another room. Again a window that was broken, but I fixed it in a way it's closed now. Lifted up the locking system at the side of the window, but it fell down, so now the window doesn't open anymore. Small window. There's also a big window. Because of having big windows these rooms are being considered to be executive rooms. Never reared about window size influencing the level of hierarchy.
But at the other side of the window there's a wall and it's a very creepy hole you stare in. I didn't really feel executive because of that. But still I got the one night of rest I needed to normally open my eyes again. It's creepy when you're so tired that your eyes just can't open anymore. Big fat eyes the next day.
Suddenly the younger girl behind the reception approach me with an extreme humble tone of voice telling me that it's actually an executive room. I literally asked myself if they had the gutted attitude to sell me an upgrade.
Never mind, relocation is coming anyways. Hanoi is a very dusty city. I mean extremely dusty. So dusty that the damage and harm it causes to visit this place really doesn't make yhe visit feels really worthy.
Also the communism is absolutely what didn't suit me personally at all. I am socially more developed.
In general I had the impression that they employees where friendly, but it's their job. Not their job to be aggressive as I experienced once when I just asked the question what sports Vietnamese people.like the most.
But this was in check out day. And the sinistry in the laugh of the male receptionist towards the taxi driver after they pushed me into.paying more for what I ordered online completely woke me up. But it's also weird yo say that the new owner is less kayak and in the meantime trying to sell me.more nights and saying I should return.
I completely don't understand this way of handling.
Asking 30% extra for a early check in. I saw yes when booked one or two nights, but when one booked a week then I would give it for free. In my case I understand that I needed to pay more for that 3 hour earlier checking in. But my explanation was clear. I need rest and lay down in normality, instead of walking on the streets wearing me out even more. The option offered didn't have anything to do with customer focus. More customer abuse in the most possible hardcore form. And this was the second accommodation in Hanoi where this abuse happened. I only had two accommodation totally indeed. Yes that's correct fellow traveller. Horror travel horror.
Now comes the materialistic reviewing:
Beds brand new and 100% awesome and healthy.
Spotless clean and even when you refuse room cleaning it still happens. Very need to do that. Amen to the cleaner lady.
Welcome Hall is pleasant.
Shower is nice.
It's very noisy in the front of the building, but I've only seen one room and I know that women follow the extinguishers agenda from Europe and I experienced this extremely in Vietnam. It even makes me feel.Viet Numb.
But that's a good sign. 7 days left and at least I've experienced a bit what the U.S. army experienced back then.
Viet Numb for me is more like a Tour of Duty.
I see a red door and I want to paint it black.
Communists not my people.
GGuest UserFantastic location to explore Hanoi’s famous train street and old town and local surrounding area from fruit stores to busy streets unfortunately didn’t get pictures of the room but they were very clean and spacious. Excellent customer service when helping us with grab taxis and locating a missing item we had left in a grab! Highly recommend for their service. Easy to get a trip to ha long bay from this hotel .
MMrsGhouliaStayed at Hoa Hoang Hotel for 3 weeks.
Service:
1. The front desk receptionist, Nga, is helpful, patient, and polite. She is always cheerful and attentive, even while handling calls and assisting other guests. She addressed my concerns clearly, answered all my questions, and is very pleasant to communicate with.
2. Breakfast buffet: staff is always on their feet. I see there’s two main servers, sometimes a third one. They’re very focused but it’s also because they have a lot of tasks - prep, cook, clean, replenish and clear all the dining tables. The tables are not always wiped down, but if you ask, they will address it immediately. Two weeks in, they hired a fourth server which was nice because tables were cleared and cleaned faster. There were a variety of food options with a few soup dishes that rotated each day. They serve mainly carbs and didn’t have many vegetarian options and not a lot of protein in general. They had breakfast chits that we would have to collect from the front desk each day and hand-in to the breakfast staff, they’re very on top of collecting the chits.
3. Room service: We never ordered food to the room. For a few nights, we did order dinner (rice, meat and a veggie dish). They can make anything you ask for either for lunch or dinner. If you don’t feel like going out, their cooking is quite tasty. We’d asked for new towels daily, our 2 water bottles, toilet paper and to empty our garage. We would ask to change or bedding every few days.
4. Rooms 614/615: 614 is the superior twin room and 615 is the superior queen room. My mom stayed in room 614 and my husband stayed in room 615 while I went back and forth. Furniture and flooring was exactly like in the photo online. Both rooms had working air conditioner and a ceiling fan and working mini fridge. TV in the rooms were not a SMART TV but we didn’t mind. The room cost the same although I don’t think room 615 is as nice as 614 since the washroom in 615 felt a bit older (the trimming had more mold and ceiling height was low). My husband who is 5 feet 8 inches (172 cm) would need to bow down to wash his head. Toilets flushed well in both rooms and water pressure was strong. There were tiny ants in both washroom floors and counters but it is Vietnam, we accepted it. Since it was not filled with them, it was not a concern. Beddings and towels are OKAY (meaning it was a pass for us) Some had light stains and tiny rips but it didn’t feel disgusting.
5. Cost: It was about $36 CAD after fees and taxes for each room, I booked a few nights online and a few nights in person which worked out to be around the same price after the conversion. Depending on the website promo, you may be able to get a better price per night online.
6. Location: calling for a taxi, grab, xanh sm takes a tiny bit of time because they’re on a one way street. But it’s walking distance to a park which is great!
Overall rating 3.7, I would say it is like a Best Western hotels/suites in Canada. Service and staff 4 star, building and rooms 3.5 star.
According to google, they are a 3 star hotel and I would agree. I would recommend a couple and family to stay. And I would return.
AAnonymous UserI’ve chosen this place because it was close to the airport. The first thing is I assumed that because it’s close it’ll be really easy to get there after arrival, but actually taxi drivers don’t want to go there because for them is better to get more money from the trip to the city center then driving you for five min to this hotel. Then after finally arriving the staff that will meet you won’t have any hint of a smile on their face and will treat you like you’ve pissed them off only with your disturbance of their peace, the morning shift by the way was exactly the same. The room itself was ok, just as I assumed by the pictures but with the closer look you can see that lots of breakage and damaged stuff in the room
SSophiie/!\ Avoid this hotel. We would never recommend this hotel for your stay in Hanoi.
Stayed 18-20 April 2025: 3 days, 2 nights.
1/ Overbooking situation - cancellation the day before landing
My friend and I booked two separate rooms to stay at this hotel, the day before the check in, my friend's booking got cancelled by the hotel without information. We had contacted the hotel several times in vain, then it was confirmed that they have overbooked the hotel which caused to trouble to start with our holiday.
Hotel Director of sales M. Victor N. did replied by email on the checking day 18/4 few hours before that ”we don't know the fact. You can make your reservation on our website now.” The remaining option on 18/4 morning was a ”suite” 14 times higher rate than our initial booking...
Therefore once arrived at Hanoi, we wanted to get a refund of my remaining booking but the hotel reception lady Mrs Ruby was not helpful at first and rude towards us. Her non hospitality professionalism and communication led us feel very unwelcomed (no smile, no thank you, speaking vietnamese with her colleague in front of us). May need to review if she really should stay at the reception as this is client facing interaction and should be solution driven.
She strictly insisted that she doesn't know why we only got one room left and my booking was non refundable even tough they did cancelled my friend's one few hours ago. After negotiation, she kept saying as it is non refundable, either we stay, either we book another room.
At that moment, there was an another room not the Suite one that just got available ”King room” and if we could pay the price difference which is higher than our initial paid booking and need to stay together in the same room.
As we just started the holidays and to not loose the money that we could not get refunded, we paid the difference to change to that room. We paid in cash to get that room.
We thought that was going to be just one off issue/misunderstanding and could start our holidays.
Note: If you pay in credit card they will charge 3% additional. The exchange rate is more convenient to change at jewelry gold shop in Hàng Bac street (5 mins walk), the rate at the hotel is too high, don't change there.
2/ Cleanliness
As we got this better king's room with window, we were expecting that to be at least clean and suitable for 2 pax.
The bed sheets and cushions were yellowish, the floor was not vacuum (dead bees staying there whole stay), the slippers are dirty, the wall is stained and some unfinished renovation. The worst is the shower/bathtub, once you shower, it will flood to the room, we had to put towels to absorb the water in the room.
You have to ask for towels if they clean your room as they will forget.
3/ Breakfast
Be aware that it is from 6:30am to 9:30am, the breakfast is correct as a mini buffet
Overall this hotel is average, the positive points are the location and the other gentleman receptionist allowing us to have a ”late check out” at noon instead of 11am, as if after noon they will charge one night more.
The hotel should stop with overbooking rooms that will cause unnecessary stress situation for everyone and need to be renovated.
To be honest, you can have much more great options nearby, CLEAN and with great hospitality service. As part of holidays and for a decent price, just book another hotel to avoid negative start for your holidays.
Enjoy your stay in Hanoi and in Vietnam!
PS: on some platform it is indicated there is a gym but there is none. And the hotel team is aware of these comments as we filled the same to their paper review form.
GGuest UserGreeted by the cutest host (see picture below). Had a package delivered from Hoi An - the host received it for us and kept us updated- very helpful via WhatsApp. Cute coffee place just outside :) needed a place near airport, so the perfect location!