Explore Guest Reviews of Hotels in Madrid

Hotel Indigo Madrid - Gran Via
4.3/5118 Reviews
Madrid City Center
Absolutely amazing position in the centre of Madrid. My partner was working so i spent the daytimes alone. I could walk everywhere and felt very safe. The room has everything you need but is small with minimal storage. It felt quite claustrophobic as it was dark. We tried the breakfast on our first day but were extremely disappointed. No one to greet us so we had no idea what to do. Bread felt stale. Probably the worst breakfast I've ever had in a hotel. The rooftop bar was lovely with friendly staff, good food and amazing views. Overall we had a great time and would return if only to hear Javier's excellent playlist again. Thank you for having us.
Hotel Indigo Madrid - Princesa
4.4/542 Reviews
Like in other reviews, the main pro about this hotel is location. Very convenient for metro and bus access, and within reasonable walking distance to the Palacio Real. However, that’s about the only reason to book this hotel. The Front Desk staff was rude, unaccommodating, and just plain wrong. He insisted that the room was not suitable for two when the booking and rate type, both in my confirmation email and in the IHG app, clearly showed “SLEEPS 2.” When I asked if it’s a twin bed in the room, he said no it’s a queen. So I asked what’s the problem then? As we were getting our keys he then said by the way breakfast would normally be for one but in this case I give you guys the second breakfast free. As if he were trying to come across as doing us a favor, when I know for a fact that the rate I booked included breakfast for up to two guests. Our best guess is this person was ********** (it was myself and my ******** partner) and couldn’t stand the idea of us being in this room together. This is also all without so much as even acknowledging my loyalty (Gold) with IHG. I’ve stayed at Holiday Inn Expresses with considerably more welcoming staff than this man (won’t name him by name unless IHG reaches out) displayed at this property. Stay at this property for the location but don’t pay anything more than 60€ per night. Anything more than that is a rip off. And don’t expect to be given a warm welcome by this particular front desk person. There was another person - a woman - working the front desk but our interactions with her were unfortunately limited. Perhaps the experience would have been better if we had been welcomed by her as she was considerably more pleasant.

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More about Indigo, Madrid

Looking for hotels in Madrid? Trip.com is a great place to start. Book your hotel on Trip.com for an amazing travel experience. While traveling to Spain, Madrid is one of the most popular destinations. Madrid is a city with tons of tourist attractions. You'll never want to leave!

Madrid–Barajas Airport is the primary airport in Madrid. It's easy to reach Madrid. The city can be reached by plane, train, and car.

There are 1494 hotels in Madrid on Trip.com, including luxury, boutique, and budget hotels. When looking for hotels in Madrid, there are likely good options at a nightly budget of just 142 USD. There are 29 five-star hotels in Madrid at an average price of 396 USD per night. There are 168 four-star hotels in Madrid at an average price of 232 USD per night. There are 141 three-star hotels in Madrid at an average price of 163 USD per night. There are 130 two-star hotels in Madrid at an average price of 83 USD per night. There are many well-known chain hotels in Madrid. In Madrid, there are hotels under the Novotel brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Novotel. Novotel is the most popular brand among tourists. Senator Barajas in Madrid is a favorite among Trip.com users. Hotel Paseo Del Arte is also one of the most frequently chosen hotels.

If you stay at a hotel in downtown Madrid, nearby attractions like Plaza Mayor, Monumento a Alfonso XII, Puerta del Sol can be your first stop. For short trips in Madrid, Royal Palace of El Pardo, Terraza de Chamartin, Ciudad Deportiva de Real Madrid are all good options. The most famous attractions locally are Royal Palace, Plaza de Oriente, Square of Spain. With a developed commercial area, visitors can head to Calle de Serrano, Gran Via, Mercado de San Miguel for a great shopping experience.

Average Temperature

• January to March: 10.34°C during the day, 6.1°C at night

• April to June: 19.2°C during the day, 13.74°C at night

• July to September: 26.27°C during the day, 20.22°C at night

• October to December: 12.29°C during the day, 8.54°C at night

Average seasonal Rainfall

• Spring: 32.67 cm

• Summer: 41.33 cm

• Autumn: 17.67 cm

• Winter: 53.67 cm

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