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The service was great, very warm and prompt. The room was a bit small, barely any space left after putting down our luggage, but it was clean, and the breakfast was good with a wide variety of choices.

The hotel's location is excellent, with convenient transportation, very close to both the subway and bus stations. The rooms are comfortable and spacious, artfully designed, tidy, and clean. Downstairs, in Plaza de España, you'll find statues of Don Quixote and Cervantes, figures familiar to Chinese people. Just a small heads-up: the Nespresso capsules come with a charge. Also, while many highly-rated tapas restaurants downstairs on platforms like Xiaohongshu offer generous portions, the taste is quite ordinary. What impressed me most was how incredibly nice, thoughtful, and attentive all the staff were. I'll definitely choose Vp Plaza again on my next visit to Madrid!

I came here because the reviews were good, and they definitely lived up to the hype. I hope the owners keep up the great work!

The Four Seasons Hotel in Madrid is in a very good location. It is next to Starbucks and has all kinds of food and beverage. It is next door to Hermes and other brands. The whole hotel is very new, and the room layout is very good. It is spacious and comfortable, and the bathroom is also spacious and bright. The lobby is elegant and has the boldness of Spain, and it is magnificent. The breakfast is average, with too few choices. But it is nice to sit outdoors and enjoy the scenery. The enthusiasm of the waiters is also limited... It is just average. This is the only regret... In short, if you only consider the living comfort, you will still choose the Four Seasons. The room will not go wrong.

The hotel's location and staff service were excellent. It was very convenient to get to the palace, old town, and various restaurants. There are plenty of dining options nearby, including Chinese, Japanese, Western cuisine, as well as many pubs and cafes. A department store is just a 5-minute walk away for shopping. The hotel facilities are very automated and new. However, the space layout is a bit impractical: the bathroom door blocks the toilet door from opening fully, and the wardrobe is completely open-concept with only one shelf, a single hanging rod, and two drawers. One of the drawers is mostly taken up by the safe. Long coats and dresses cannot be hung vertically. I suggest the hotel move the ironing board from the hanging area to the bathroom, as it currently takes up valuable hanging space. The bar and terrace are fantastic, with great space and location. You can enjoy beautiful Madrid sunsets and evening glow from there.

Went to meet a friend at their cafe and was very impressed with the black and gold colour scheme throughout the lobby and the cafe area. The cafe has a nice seating layout with very comfortable sofa’s and some decent arm chairs. The service is also second to none & the coffee was really nice. It also was rather reasonably priced considering the location. Would definitely recommend it if you’re in the area :)

The location is very good, close to Puerta del Sol and Retiro Park. However, the cleaning staff had a bad attitude and often opened the door directly into the room. I stayed for three nights and only made the bed one night. One night when I returned to the hotel, I found that the door card for power supply had been pulled out. There were hairs on the towels in the bathroom. The mini bar was not replenished in time. As a five-star hotel, there are many areas that need improvement.

If I had known the suite would have a sofa bed and two single beds, I wouldn't have booked it. The cleanliness and environment were quite good. The room was spacious, and there was a large supermarket a few hundred meters away. The microwave was very convenient. I asked room service for a bottle opener, and they charged me 6 euros. I later returned it. Remember, delivery to the room costs money, but picking it up at the front desk downstairs is free.

We stayed at The Madrid Edition while celebrating my friend’s 40th birthday in Spain, and it was the perfect choice for the trip. From the moment we arrived, the experience felt special and well thought out. The hotel kindly surprised us with complimentary cava and a birthday cake, which was such a lovely touch and made the celebration even more memorable. We had also requested a flower arrangement in advance, and it was done beautifully—exactly as we had hoped. The location is another huge advantage. The hotel sits right in the middle of the city, making it extremely convenient to walk to restaurants, bars, and shopping areas. It made exploring Madrid effortless. What truly stood out was the staff. Everyone we interacted with was incredibly friendly, welcoming, and professional, which made our stay even more enjoyable. The only small downside was the room ambience lighting felt a little too dim at times. Aside from that minor detail, everything—from the lobby and facilities to the rooms—was excellent. Overall, we had a wonderful stay and would happily recommend The Madrid Edition to anyone visiting Madrid, especially for a special occasion.

The location was perfect for us. Short walking distance to all central parts you'd want to visit. The staff and lobby are also perfect. The rooms are dated, but then again it wasn't crazy expensive so it's fair enough.