Read genuine traveler ratings & reviews to find your perfect stay.
Guest User
Easy to find, parking was super convenient, and the pool was beautiful. The included meals were excellent, and the room facilities were complete. The staff were warm and polite. Good value for money, highly recommended!
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Price per night from:€64
Posted on Jun 1, 2026|Cozy Room, Guest Room, 2 Double, Partial Sea View, Balcony
Guest UserOverall, I had a good stay at the hotel. The property is beautiful, the room was comfortable, and most of the staff were friendly and helpful.
However, there were two issues that significantly affected my experience.
First, the hotel charged a very large security deposit of approximately AED 1,600 for a two-night stay. This amount was charged to my card without a clear explanation during check-in, and I was not informed in advance about the size of the deposit. As of writing this review, I have still not received the amount back. Better communication and transparency regarding security deposits would be greatly appreciated.
Second, the housekeeping service was disappointing, especially on my checkout day. I requested ice cubes three separate times and only received them after approximately 1.5 hours. In general, whenever I requested something, it took a long time to arrive, and I had to repeatedly follow up with the staff.
That said, I would like to sincerely thank Carolyn Muimi for her professionalism and support during my checkout process. She took the time to assist me, address my concerns, and promptly send an email to the finance department regarding the refund of the security deposit. Her assistance was greatly appreciated and left a positive impression.
While I enjoyed the hotel overall and appreciated the facilities and atmosphere, I believe improvements are needed in guest communication regarding deposits and in the responsiveness of the housekeeping team.
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Price per night from:€129
Posted on May 27, 2026
Burhan BohraOverall, our stay at Treasure Hotel Oman was pleasant and the staff were generally helpful. The rooms were comfortable and we had a nice experience with the family.
However, there were a few issues that were quite disappointing. The room locker/safe kept showing errors repeatedly even when the correct password was entered. We had to call maintenance multiple times during our stay, which became frustrating and inconvenient.
Another major concern was the parking entrance design. The barricade area is extremely narrow, and while entering, my car touched the barricade and it got bent. The hotel charged us 60 OMR for the damage. While I understand being responsible for accidents, I genuinely feel the parking entrance design itself is too tight and increases the chances of such incidents happening to guests.
I hope the management improves these issues, especially the locker reliability and parking access, to make future guests’ experiences smoother.
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Price per night from:€75
Posted on Sep 20, 2026|Deluxe King Room
Guest User
When we arrived there was no receptionist at the desk, it took a long time for someone to come and check us in and even longer to give us a room. After a long wait we went up to our room excited to finally rest after a 13 hour journey, but we were surprised by two workers knocking at our door wanting to replace the bathroom basin. That was a second disappointment. The third night the ac was not working properly and we had to wait till the morning as there was nobody available to fix it during the night. The forth night as we were sleeping we heard water droplets but did not bother to check as were very tired and it was dark. When we woke up in the morning we saw a pool outside the bathroom door extending to our bed. The water was coming from the ceiling, we believe after the fixed the ac but not sure . We rushed to report it and we left the room after breakfast. When we came back at night it was fixed. Both of the door cards failed to work 2 or 3 times and they are very old and dated. We were also very disappointed to find that the swimming pool was out of order. The pool is filled with old green water. One of the reasons I chose this hotel because it had a swimming pool but I was very disappointed when I couldn’t swim. When I complained to the manager about all the above points he was apologetic and offered me personal looking after when I come back next time but I said I will never come back to this hotel again . Then he offered a dinner for two which I refused too as my intention was not to get compensation but to raise these serious issues so that other customers don’t face what we faces. The experience was such a disappointment to out holiday.
The hotel in real life looks a lot more dated than the photos unfortunately. The wifi was not great either. On a positive note, the staff were polite and the breakfast was ok. The room was spacious, clean and had everything we needed even an iron and ironing board as well as a bath robe. and without the issues we had it would have been good. Room service was good too.
I personally would not go back again but it you are going for a night or two on a business trip and want to take a risk with a room hoping nothing would go wrong then it might work.
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Price per night from:€57
Posted on Feb 5, 2026|Standard Room
Osama BoussifWhat a wonderful stay we had at Park Inn! From the moment you enter the hotel everything feels so well maintained, clean and service is high. The check in was smooth and the staff is very nice! The rooms are spacious, beds are super comfortable and the shower was amazing, especially the rain shower. The hotel from ground floor/lobby to the rooms are clean and all of it feels fresh. The breakfast in the hotel is definitely a must have when you visit this hotel, everything is freshly made, the options are in abundance and we had a joy having breakfast here daily.
Points for improvements for this hotel from my point of view: why do they have a beautiful flat screen Samsung TV that's not Android/Google TV? We are living in 2026 and I just can't get over the fact that in a hotel like Park Inn you have a very poor choice of entertainment in your room. You can cast to the tv, but it works very badly and the built in web browser is just horrible to use on the tv. If possible I would recommend the hotel to just invest in this to make someones stay more pleasant.
Another thing for improvement is the coffee bar. I had 2 coffees there, one regular cappuccino and 1 Spanish Latte and unfortunately for such a hotel, with an amazing breakfast and what looked like an amazing dinner experience and a lovely coffee bar, the coffee was just not good, especially not for the price you pay for it. This resulted in me going out daily with my car to different coffee shops to get decent coffee. Such a shame, because the machines and set-up look ok to have some good coffee, I suspect the coffee beans to be the culprit or that something needs to be checked.
Other than these 2 minor points, this was definitely a very pleasant stay and definitely a hotel I want to return to whenever I visit Muscat again!
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Price per night from:€41
Posted on Nov 28, 2024
zake6
Decent hotel, rooms were big for nothing really cheap and plain decor fake marble tiles room interior was not matching the hotel price or downstairs lobby, for the price of hotel all amenities and mini bar was chargeable also price of breakfast was not worth the money, the dressing table was a joke unusable plugs socket on dressing table, huge construction site outside the hotel only attraction was the 5 star restaurants on site keep your wallets loaded 😉
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Price per night from:€259
Posted on May 26, 2025
Guest User
The Chedi brand never fails to disappoint.
And the Muscat experience does it so much justice.
And more.
The usual “black pool” (2 of them actually), a gym like really really no other.
And… the service. All the way up there.
There should be more Chedi in the world!
Special to Marebel and Anton who made our breakfast just perfect
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Price per night from:€362
Guest User
The hotel offers clean and well-maintained rooms with daily housekeeping. Its location is convenient, being close to markets and restaurants. Breakfast is varied, though the coffee could be improved. The front desk staff are friendly and provide quick service. Wi-Fi is strong in the lobby but only average in the rooms. Parking is limited, but overall, the price is reasonable for the service provided.
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Price per night from:€44
Posted on Sep 10, 2026|Standard Room With 2 Single Beds
西恩
The location is quite convenient; it's just a few minutes' walk to the shopping mall where you can find all sorts of food and drinks. It's an old hotel, so you can definitely see its history. The staff is friendly, and the cleaning is decent. Overall, for the price, it's a recommendable stay.
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Price per night from:€38
Posted on Oct 28, 2025|Standard Twin Room
Umer NallaBooked this for our 1st time visit to Oman and we stayed here for 12 days.
If you are only staying 2-3 days this hotel may be ok - but for longer stays I would not recommend.
Positives:
Great location if you like genuine Asian food - excellent cheap and mid-price restaurants within a few minutes walking distance - Indian Vegetarian and non-veg restaurants too.
Mosque within walking distance
Friendly helpful cleaning staff - most of them try their best to make your stay comfortable.
Very big room sizes
Good Wifi
Comfortable beds.
Free water bottles on request
Fairly easy to get OTaxi within 2-3 minutes each time.
Negatives:
Mould in the bathroom, water leaks out of the shower onto the main bathroom floor - making a slip hazard
No caddy in the shower to hold your soap or shampoo etc, so you have to keep bending down to the floor to get or put your shampoo bottle.
Shower pressure was very very low - so no refreshing shower after a long day out. It was enough to wash your body but takes several minutes (water was hot OK).
Some of the sockets in the room do not work - so you have to keep unplugging things to use something else.
When we asked for an iron, the gave us a barely functional one with steam controls missing and no heat level markings so you are scared to use it in case you get a shock and/or burn your clothes. The 1st ironing board we were given belonged in the bin - I am not exaggerating - the cover to the board was ripped in multiple places, and bits of metal were sticking out - guaranteed to rip your clothes when ironing. The 2nd ironing board was new but the cover did not stay in place - so you spent twice as long constantly re-adjusting the cover than ironing your clothes.
The hairdryer had a difference plug than the sockets in the room - luckily I had my own converter.
The access card for our room door kept resetting every single day for the 1st 6 days. Every evening we come back, go up to our room and the card does not work - so we have to go back down again to get the card programmed. One on evening, I had to go up and down the lift 4 times - yes 4 times - because the lady on reception seemed to hear the number 3 when I say 2 - I don't know how to confuse room xx2 for xx3 - English is my 1st language and I speak at conferences, and with English speaking colleagues and clients around the word every working day. Even though, the first two times I went down the card actually had a sticker with the room number on it - but she still managed to program the wrong room number twice. On the 3 visit, she gave me a new card - but still programmed the wrong room number. On the 4th visit she finally said 'ah you mean xx2 not xx3' - and then she laughed and shared a private joke with her colleague. I got the feeling she was bored of the job and liked to play games with the hotel guests to cheer herself up.
Eventually after 6 days of this, I complained to a male member of staff on the desk and he programmed the card once and it worked fine for the remaining days.
The small fridge freezer remained on 24x7 - even on the lowest setting - so you heard the constant buzzing sound all day and night. It even froze and ruined some of our fruit which was in the fridge section and not in the freezer section.
The batteries in the safety deposit box had corroded and you could not operate or program it. They gave us some keys for the safe, but they did not work properly - so we were scared to lock anything in the safe - in case you could not unlock it again - funny hah!
The shampoo and shower gel bottles were called something like Eco wash - but they were almost always only half full - so you had to use a single bottle of each every time you showered - so we probably used at least 45-50 bottles between us during our stay - what a waste of plastic.
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Price per night from:€37