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A pleasant, cozy hotel in a convenient area. It's a 10-minute walk to the Ruwi bus station. A bit dated, but still comfortable. Good price, and hearty, varied breakfasts. In our room, the TV tuner wasn't working, and the refrigerator and TV outlets were swapped (the fridge would turn off during the day when I left the room, I only noticed in the evening that it hadn't been working all day). There was a very unpleasant incident at breakfast on December 15th with a staff member wearing glasses. I arrived a bit earlier than my friend for breakfast, gave room number 415, and mentioned that my friend would join me in 5 minutes. When my friend arrived, the staff member asked for his room number. My friend couldn't remember it and was trying to check his card when the staff member's phone rang. He answered the phone, completely ignoring my friend. My friend stood waiting for several minutes while the staff member talked on the phone. Another staff member eventually invited him to breakfast. Later, the same staff member approached our table and announced that breakfast ended at 10:30, then started taking my friend's plate while he was still eating. Only after I told him we would be done within five minutes did he leave our table. I've never experienced such disrespect for guests. Usually, at other hotels, when breakfast ends, they close the buffet but guests are calmly allowed to finish what they've already taken; no one is rushed out. However, there were no such incidents on the following days, and we finished breakfast before 10:40. All other staff members were very polite; I don't know what caused that specific behavior.

Minuses: — WiFi in room didn’t work the first day but after they fixed it. —The biggest disappointment is that we requested no smoking room, but for a room with the smell of cigarettes, there was an ashtray on the shelf. It was very hot at night but we couldn’t use AC because the air coming from it had the awful smell of tobacco 🤢🤢🤢🤢 — there is no usual coffee at breakfast, only Omani coffee with spices. For normal black coffee need to pay extra. Pluses: —The location is fine — room is well equipped - water provided 2 small bottles every day

We really had a good time on our friends outing, during check in and check out time we where served by Ms Minoli ever smiling lady, she gave us a warm welcome and upgraded our rooms during check in, this gesture made us feel welcomed and we couldn't wait to fully enjoy our stay. Housekeeper Mr Mohammed was always helpful whenever we requested for amenities, he acted fast which made us more happy, also experienced the swimming pool which is devided into 2, one side for us learners and the other for experts in swimming 🤣 this really was fun, thanks to Mr Joseph and Mr Shahul for good guidance. The 2nd night we requested for late checkout on our check out day and we were helped by Moses, thanks bro for that gesture, ohhhh l had forgotten the bar 😍, it was awesome cold drinks very affordable nice service but l forgot the guy s name as l had taken some shots🤣, with all being said we enjoyed every minute at Al Falag hotel, good location close to everything, last but not least thank you house keeping supervisor or manager l think Mr Lasantha, he was also running around to make sure we get everything we requested,, team Al Falag keep it up.

The room was quiet and clean, spacious and comfortable. The breakfast was good, and the dinner set menu, which included a drink, salad (or soup), main course, and dessert, was also very nice. Parking right in front of the hotel was very convenient.

We needed a hotel for one night, so we tried to find ”economy” class option and chose this hotel. I guess it's quite challenging in Oman. I was a bit disappointed with the experience. The bedsheets and pillows are yellowish colour. So we slept on the duvet cover wearing our clothes. There was an insect on the pillow. Was it a bedbug, a baby cockroach or a mite, I have no idea, but that was awful. One of the windows was broken and open, so we had to sleep like that. There was no ”dunes” view like somebody wrote here. The windows are dirty. There are sanitary kits, slippers, 2 bottles of water, but all this don't outweigh the quality of beds. I have to say that the breakfast is delicious with some traditional dishes what is very interesting. Overall, there are, for sure, things to be improved in the rooms.

We stayed here for three nights, the counter is 24 hours, all the hotel staff are very polite, the two single beds are quite big, the bathroom shower water is large, very comfortable, breakfast starts at 5:30 in the morning, it is the earliest hotel I have encountered on this trip that can use breakfast.

It's alright. The room is large, but the facilities are quite old. There's a KFC nearby, a bus stop (direct to the airport), and a Chinese fast food restaurant. The breakfast is decent. If it's cheap, it's worth a visit.

Mr.salim is so helpful and friendly! Appreciated very much! I highly recommend this hotel!

Good location; big room; comfy bed. Outdated furniture and hotel in need of some renovation. Basic breakfast, but ok. Bedsheets were changed almost daily and room was cleaned daily, but every day we either didn’t get any towels or just one, even though we were 2 people. Had to ask for soap/shower gel and hardly got one; no shampoo at all; no hairdryer; TV not working.

It was amazing stay we had during our trip.