The Hilton Garden Inn Sevilla is located in Parque Empresarial Torneo, an emerging Business District of the city.
Within easy reach of the historical city centre (seven kilometers), guests have access to the main historical and leisure attractions, the Cathedral, the Giralda tower, the Reales Alcázares, and the AVE high-speed train station.
The San Pablo Sevilla International Airport is just a 10-kilometer drive from the hotel.
Hilton Garden Inn Sevilla features 140 guest rooms, all of them offering the following signature upscale amenities:
- Complimentary wireless high-speed internet access
- Work desk with convenient desk level outlets, adjustable lighting and ergonomic chair
- High-definition 55 INCH HDTV
- Laptop sized safe in room
- Mini-refrigerator and Complimentary tea-coffee and kettle in each room
- Iron and ironing board
The hotel boasts a total of five multi-functional meeting rooms and a terrace, suitable for both business conventions as well as social events.
All meeting rooms have daylight and are equipped with the latest technology. The business centre is available 24 hours, complete with workstations and printers. Complimentary high-speed internet in all meeting rooms and common areas is also provided. Enjoy our restaurant and Lobby Bar and relax in our 24-hour fitness centre and seasonal outdoor pool. The hotel also offers a 24-hour THE SHOP convenience market.
"I stayed at this hotel for two nights. Overall, by Hilton or Garden Inn standards, this property falls somewhere in the average to slightly below-average range. However, if judged by a three-star standard, it is generally acceptable.
The biggest issue was cleanliness. Upon entering the room on the night of check-in, I was shocked to find that the toilet had clearly not been cleaned, with visible waste left unflushed. This was extremely unpleasant and unacceptable. When I reported it to the front desk, I was told that housekeeping staff were no longer available after 4 p.m., and nothing could be done. This response reflected a clear lack of basic service standards.
Service quality overall was fairly mediocre, especially during late check-in. The front desk staff were not particularly welcoming. At one point, when I was about to read a document before signing, I was interrupted and told to listen to the explanation first and sign afterward, which felt dismissive. Additionally, when I requested basic amenities such as a toothbrush, I was told to come down and collect them myself, as no delivery service was available.
To be fair, the hotel does have some positives. The facilities are decent and generally meet four-star expectations, including amenities like a swimming pool (although the water was quite cold and not well temperature-controlled). The location is also convenient — while not in the city center, it is easy to reach major areas by taxi.
In summary, the hardware and facilities are acceptable, but the cleanliness and service fall short. By Hilton or four-star standards, this hotel underperforms; by three-star standards, it is passable."