The Four Seasons Hotel Guangzhou (Siji Jiudian) is a five-star hotel located in Guangzhou's International Finance Center, which offers guests convenient access to the Canton Tower and Guangdong Museum.Accommodations in this deluxe Guangzhou hotel are completed with various amenities including broadband Internet access, voice mail, safes, mini bars and coffee/tea makers. For dining choices, Yu Yue Heen serves Cantonese food and has over 100 private dining rooms. Kumoi, the Japanese restaurant, has separate areas where guests can enjoy sushi, yakitori and teppanyaki. Guests may also enjoy the Italian dishes at Caffe Mondo on the 72nd floor. And those who love seafood may go to the Catch on the 100th floor. Meeting facilities and a business center are also provided for those with events to plan.After a busy day, guests may take a massage, relax in the sauna, or work out in the gym.
"The Four Seasons Hotel Guangzhou offers a truly unique experience, one I've never encountered at any other hotel – the experience of being treated like a thief!
Around 2:30 PM on December 5th, I arrived at the hotel lobby. The front desk staff told me my room wasn't ready and asked me to wait. I mentioned my phone was out of battery and I was about to go out with friends. So, front desk staff A offered to charge my phone at the front desk. I left my phone there and went to the restroom. When I returned, my phone was plugged in, and I had to stand in the position shown in picture 1. Fearing I might bother other guests, I only stood there for a short while before moving away to wander around the lobby. When it was time for me to leave, I returned to the front desk. At this point, another guest was standing directly in front of the desk, so I had to stand to the side to call a taxi on my phone (position in picture 2). That's when employee B, who was standing in the lobby, came over and asked if I needed help. Before I could even answer, he accused me of standing there to peek at other guests' privacy.
Wow, wow, even if I tried to pick a fight, I couldn't come up with such an insulting method! It was truly novel, and I, the blogger, was momentarily speechless. All I could say was that I didn't want to stand there either; if my room were ready, I wouldn't need to stand there charging my phone. The employee then retreated without a word, no apology, not even a simple ”okay.” I had to ask other staff what position they had assigned this person to. I don't recall any hotel having a position dedicated to supervising guests to see if they're peeking at computers. Even if I weren't a hotel guest, just standing there to use a power strip, is such behavior serious enough to warrant an accusation of peeking at others' privacy? Do I need to explain again that from my angle, I couldn't even see the computer screen? And going back to the beginning, it wasn't my idea to plug my phone in at the front desk, was it?
I've already written their excuses for them here: ”It was busy that day, the room wasn't ready, the employee was just doing their job, we apologize for the bad experience~”
I only have one question: which of these reasons leads to accusing a guest of peeking at customer privacy on a work computer??
Under normal circumstances, a guest really shouldn't stand in that spot, but first and foremost, the hotel employee told me to charge my phone there, which is why I was standing there. Secondly, if that person had just come over and said I was blocking the way, I wouldn't have been so angry. Why jump straight to such a bizarre accusation? Forget about respecting hotel guests, did they even show me the respect a normal citizen deserves?
All I can say is run! With this money, where else wouldn't be better? At this price point, are there really any hotels with significantly worse facilities? I didn't feel a shred of welcome; I only felt like my booking displeased them, infringing on other guests' privacy or adding to their burden. For those who enjoy causing themselves trouble, I highly recommend this hotel! 👍🏻"