Scenic Hotels in Luanping

"The hotel boasts a beautiful environment and fresh air, and both the facilities and cleanliness are impeccable. The breakfast and dinner at the restaurant were delicious. Overall, the service was satisfactory. However, I have to complain about a front desk staff member who answered the phone between 7 and 10 PM on the 31st. The first time I reported the washing machine wasn't working, she actually told me it was leaking and advised me not to use it. I ended up fixing and using it myself. The second time I called about the shower water not getting hot, her response was even more ridiculous: she told me to just keep running the water until it got hot. I wasted nearly half an hour, and the water never got warm. In the end, a housekeeping staff member came and simply inserted the gas card, which solved the problem. What's worse is her terrible attitude; she was argumentative and refused to admit her incompetence in handling issues, acting as if she knew everything. She definitely deserves a bad review! On another note, the hotel is very close to Jinshanling Great Wall, which is absolutely worth a visit!"

"Amazing guesthouse and could not ask for better location to the Jinshanling Great Wall (1 minute walk away from the entrance gates). Very kind accommodating owner and staff, great dinners as well, comfortable room, and even pick up and drop off from train station. Perfect place to stay to see the wall, and the Jinshanling wall was absolutely amazing, and fairly quiet with less people. Highly recommend this place."

"I took my parents to Jinshanling for a three-day, two-night off-peak getaway. **Environment:** The hotel's location is excellent. Right outside, you'll find restaurants and a bakery, and just a short walk away is a large lawn. The interior environment is simple and quiet. **Service:** What's truly commendable is that I added Si Han from the front desk on WeChat during check-in. She was very gentle and polite in person, and always resolved all our issues promptly. Because I was with my parents, she often anticipated our needs. The next time I go to Jinshanling, I'll definitely look for her again. **Private Hot Spring Experience (2 hours):** We used the private hot spring for two consecutive days. It's indeed much smaller than the one at Wulingshan, and the tea and snacks provided weren't as refined. However, the excellent service made up for it."

"The room is quite big and relatively new, but the maintenance is average, the hygiene is not meticulous, and the carpet is dirty. The room was fully booked on the day of check-in, and there were two weddings the next day, so the service was not up to par. There was really nothing to eat for breakfast, and the taste was not good. Children over one meter tall were charged."