Pullman properties in Shanghai

Decent stay, but several misses for a 5-star property My stay at the Pullman Shanghai Central was a mixed bag—nice in some areas, but disappointing in others. Check-in: The staff were very friendly and welcoming on our first day. However, I was surprised that they wouldn't let me check in until 3:00 PM. At most other hotels, I'm usually able to get an early check-in (even if I arrive at noon), so this felt a bit rigid for a property of this level. The Room: The room itself was comfortable—the bed was soft and the shower pressure was actually perfect (not too strong, not too weak, just right). Unfortunately, the room smelled strongly of cigarette smoke upon arrival. To their credit, when I called the front desk, they immediately offered to change my room, which was very professional of them. Breakfast: This was the biggest letdown. The breakfast buffet felt more like what you'd expect from a 3-star hotel rather than a 5-star Pullman. The quality and selection just weren't there for me. Overall: It was an okay stay—nothing terrible, but nothing exceptional either. I wouldn't rate it a 10/10, more like a solid 6. Good service from the staff, but the check-in policy, smoke issue, and food really held it back.

Pullman Shanghai Jing'an Hotel is conveniently located near Shanghai Railway Station, just a five-minute walk away. It's also close to Metro Lines 1, 3, and 4, making it easy to access all of Shanghai's main attractions. The hotel boasts exquisite decor with thoughtful attention to detail. The rooms are spacious and clean, the bedding is comfortable, and the facilities are comprehensive. The front desk staff provide excellent, patient, and attentive service.

Upon check-in, the front desk saw we had elderly and children with us, and even upgraded our room for free! The room had everything we needed, and the most pleasant surprise was a yoga mat. As someone who regularly practices yoga and stands Qigong postures, this was incredibly thoughtful – I loved it! 😍 The hotel also has a swimming pool and a gym. Since it was a last-minute stay during the winter break, I didn't bring my swimming gear, so I couldn't try out the pool. Guess I'll have to save that for next time!

This Pullman hotel is located near Shanghai South Railway Station, with a large shopping mall nearby and convenient transportation. The hotel facilities are a bit old, especially the corridor light couldn't be turned off at night, and we had to call maintenance to fix it. However, the hotel service was good, and they seemed to take the issue seriously. Hopefully, they can address the facility problems.