Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 22, 2026|Guestroom (3 Beds)
Momo GWe had such an amazing experience at this Disney hotel, and I truly feel like this property deserves every bit of praise. My husband, our 6 kids, and I traveled all the way from Orlando, Florida in America, and after such a big trip, staying somewhere this welcoming, clean, and well-run meant so much to us. From the moment we arrived, the staff made such a strong impression on me. Every single person we interacted with was incredibly kind, welcoming, patient, and genuinely helpful. It did not feel fake or forced at all, it felt like they truly cared about making sure our stay was comfortable and special.
One thing I really want to mention is that even with us traveling from America, the language barrier was honestly not hard at all when dealing with the staff. That was something I truly appreciated. Everyone was so kind, so patient, and so willing to help that communication never felt stressful. They made everything feel easy and comfortable, and that meant a lot, especially traveling with a big family and small children. No matter what we needed, they did their best to help us understand and made sure we felt taken care of. That level of effort, patience, and kindness goes a very long way, and they really made us feel welcome.
The staff went above and beyond in so many little ways, and those things really added up. Any time I had a question, needed help, or wasn’t sure about something, someone was there with a smile, ready to help without hesitation. That kind of service stands out, especially when you are traveling with family, and it made such a huge difference for us. They were not just “nice” .They were the kind of staff that makes you stop and think, wow, these people really care. You can feel when people are just doing a job, and you can also feel when people are truly making an effort to give guests a great experience. This staff absolutely did that.
Now let me talk about the cleanliness, because honestly this is one of the cleanest hotel properties and rooms I have ever seen in my life. I do not say that lightly. The moment we walked in, everything looked absolutely spotless. Not just tidy, not just “good enough,” but truly immaculate. The room looked fresh, polished, and cared for in a way that is hard to explain unless you see it for yourself. Every surface looked pristine. The floors were clean, the bathroom was shining, the bedding felt fresh and perfectly maintained, and the entire room gave that rare feeling of being deeply, properly cleaned.
There was not that uneasy hotel feeling some places have where you start wondering what has or has not really been cleaned. This place felt the complete opposite. It felt sanitized, refreshed, and cared for to the highest standard. The room was so clean that it immediately made us feel comfortable enough to fully relax. When you are staying with children, cleanliness matters even more, and this hotel absolutely exceeded expectations. I noticed the details, and the details matter. The bathroom was spotless, the beds looked crisp and fresh, the furniture was clean, the floors looked amazing, and the whole room felt like it had been cleaned with real care and pride.
Even beyond the room itself, the entire property was unbelievably clean. That is what impressed me so much. Usually a hotel might have a nice room, but the hallways, common areas, elevators, or grounds do not always match that same level of care. Here, the cleanliness was consistent everywhere. The entire property was beautifully maintained, and you could clearly tell that cleanliness is taken seriously at every level. Everything looked so well-kept, so polished, and so intentionally maintained that it honestly made the whole stay feel even more luxurious and relaxing.
It is such a good feeling to be able to fully settle in and enjoy your stay without noticing dirt, neglect, or things being overlooked. This hotel gave us that peace of mind completely. You can tell there is real effort behind the scenes to keep ever
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Price per night from:$54
Posted on Sep 24, 2026|Little Yellow Duck Slide Tent House
Guest UserThe hotel boasts an excellent location, just 300 meters from Nanjing East Road Metro Station. It's incredibly convenient to take Metro Line 2 or Line 10 to the railway station and the airport. This time, we stayed in the Little Bumblebee Slide Tent room, which came with its own slide – my child absolutely loved it! 💕 The room design was very playful and child-friendly, and our overall stay was fantastic. It's definitely my top choice for traveling with kids; I highly recommend it! The staff were all incredibly friendly and helpful too, always offering assistance with our luggage.
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Price per night from:$157
Posted on Jun 30, 2026|Business Double Bed Room (Mobile Screen Casting + Mini Fridge)
Guest UserI stayed here for one night on a business trip to Shanghai's West Bund and my overall experience far exceeded expectations. The hotel is right next to Xuhui Riverside and the West Bund Art Center, which made commuting for meetings incredibly convenient. I could even walk to the riverside promenade for a relaxing stroll after work. The entire hotel has a newly renovated Zen-inspired style, with quiet and elegant public areas. The room was exceptionally clean, the bedding was soft and thick, and the soundproofing was excellent, ensuring a peaceful sleep even after working late. Check-in at the front desk was efficient and polite. The breakfast buffet offered a wide variety of options, with the noodle dishes being particularly delicious. They also have a washer-dryer combo and a gym, covering all the essential amenities for business travelers. This is definitely my top choice for business trips, and I'll rebook here whenever I'm in the West Bund area again.
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Price per night from:$82
Posted on Mar 3, 2024
Guest User
Good environment, very quiet, suitable for family travel
Facilities: complete, the boss is very good, you can contact anything you want
Hygienic: Very good, things are new and very clean
Environment: Quiet, with garden in front
Service: Thoughtful, you can add the boss WeChat
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Price per night from:$30
Posted on Sep 30, 2026|Baili IMAX High-Definition Projection Exquisite Sextuple Room
Guest User⭐⭐⭐⭐⭐
Absolutely loved our stay! The location is simply unbeatable. The accommodation is in a fantastic area, with many places just a few minutes’ walk from the LV boat, Starbucks, Nanjing Road, and the train station.
The place was clean, comfortable, and very well looked after. But what really stood out was the service — the team was incredibly helpful, responsive, and welcoming throughout our stay.
There are several accommodations available in Shanghai, and we would definitely recommend staying with them. Great location, great accommodation, and amazing service!
Would definitely recommend them to all our friends and family. We would happily stay here again! ❤️⭐⭐⭐⭐⭐
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Price per night from:$56
Posted on May 6, 2026|Villa (Special Promotion)
iceguaHad a great stay, and they even upgraded my room! The bed was super comfy and the bathroom was huge. The overall facilities were complete and well-maintained, and the cleanliness was top-notch. The garden environment was very pleasant. The service was also excellent, and breakfast could be delivered to the room. All the staff were very enthusiastic. I forgot their names, but I definitely have to mention the front desk guy today – he was especially helpful! I'll come again next time.
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Price per night from:$89
Posted on May 3, 2026|Deluxe City-view Twin Room
Guest User
The hotel's location is absolutely fantastic, right above Century Park Station on Line 2, making it incredibly convenient for anyone traveling by metro. I particularly loved the lobby's floor tiles and overall decor style – it's bright and airy, and they even have a self-service tea station. My room also had a balcony, which made it so well-ventilated that I didn't even need the air conditioning. Standing on the balcony and looking out was incredibly refreshing and comfortable.
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Price per night from:$66
Posted on Jul 26, 2026|Bu Gao Li | Classic Shikumen-style Family Room With A Small Courtyard And Underfloor Heating
XiaoxiaozhichaGreat review! It's a loft with European-style decor, located in a Shikumen alleyway.
I loved the small courtyard, perfect for an evening drink. It was clean and hygienic, with one large bed, one small bed, and a sofa. There's a projector and a smart toilet, plus a kitchen fully equipped with utensils, dishes, and seasonings. A microwave is also available for heating food. The hot water and air conditioning worked perfectly. Disposable towels are available for a fee. There's also a washing machine and a drying rack, which is excellent and very convenient for longer stays!
The service was very good, and any issues were promptly resolved. It's not far from attractions like the Bund and museums. Sinan Mansions and Tianzifang are within walking distance, with the latter being particularly close and great for a stroll. The sheets and duvet covers were clean and comfortable. The sofa bed comforter was a bit thick, and the large bed's mattress was quite soft – I personally prefer a firmer bed, but everything else was great. Highly recommend!
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Price per night from:$41
Posted on Oct 4, 2026|Suite (Bathtub)
Guest User
Located in Hongkou District, it's a bit far from the Bund, but transportation is convenient.
1. You can see the 'three-piece suit' of Oriental Pearl Tower, Shanghai World Financial Center, and Shanghai Tower, even if it's just a glimpse. It's truly beautiful, especially at night. The open-plan suite has a comfortable layout.
2. The desk flipping open to reveal a vanity mirror is a huge plus.
3. The ceramic jar next to the bed for charging cables is very unique.
4. The welcome snacks have a distinctive Shanghai flavor.
They even gave a fridge magnet of a Shanghai landmark at checkout, but I have to complain that it doesn't stick well. I suggest changing the type; this is a minor flaw.
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Price per night from:$135
Posted on Jun 13, 2026|Rome Alleyway Quadruple Room with Imax Projection
De GiorgiOur stay has been a pleasure. The room is well furnished with all the essentials needed for an holidays of more than one day (fridge, washing machine and dryer). The beds are very soft and there is enough room for luggages. Our room is located in the French concession quarter, an interesting area with a lot of nice restaurants for all the budgets, convenience store and coffee.
The service is very kind and helpful: the host has created a weChat group for us, with all the staff to answer our needs, and they provided us all the information days before the checking, ensuring that everything was clear. They bought us also water bottles for our stay.
Few negative points to be discussed: the road in which our room (named Rome or ”Luoma”) is located is in a secondary street, unfortunately full of poor maintained house. When we saw the main entrance of the building we thought we were being scammed, since it was a mess with mold and falling paints from the wall, garbage and boxes. Fortunately the room is completely different!
Another negative point are the windows that are super thin. Even if closed, you can hear everything from the road (the last night the neighbour were arguing for more than 1 hour and we could hear everything. It was like they were with us in the room!).
The curtains are ok for the privacy, but not for the light: at 5 am the light of the sun was so strong that we needed to use eye masks to be able to sleep a little more.
In general, our staying has been very pleasant and we suggest it! We hope that the host fix soon the few negative points
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Price per night from:$38