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9.4/10
Amazing
NN YipThis is a family trip for two adults and two kids. And we stayed in the hotel for 7 nights, bfast and dinner included.
It's apparent in the booking that we will have kids in the stay, and yet either Trip.com/hotel charged us meals for 4 adults for the entire trip. We ended up overpaying A LOT and wasting A LOT of food because the kids couldn't finish the set meal. Yet the hotel refused to adjust / refund. This was a serious mistake made by Trip.com / hotel.
The hotel provided shuttle bus to the ski resort. Good that there was early shuttle bus around 815am BUT the return shuttle was way too early (4pm) for any serious skiers. The hotel should offer more options.
There was no gym in the hotel and difficult to do some proper full-body exercise.
Onsen set up was nice and clean and tidy. The public onsen wasn't used much so it ended up a big private onsen for us.
We like the traditional Japanese cusine but very disappointed that the chef provided limited changes on the menu during our 7 nights of stay. We spent roughly same number of nights elsewhere in Niseko and the design of their menu was way better.
Staff in general was very helpful and friendly and some of them spoke English and Chinese.
The hotel was short of staff IMO. I could see them running around in the hotel.
The ski equipment room could be equipped with better facility to dry ski boots and gloves.
Shuttle bus was only offered to Niseko but not Kutchan station which was in fact not too far away anyway.
The room was clean and well maintained. The location of the hotel was great too. It's 10mins from the Niseko station and 5mins from annupuri ski run.
GGuest UserNiseko in summer has its own distinct advantages. It's less crowded, the air is fresh and cool, and hotel rates are significantly lower. The hotel's decor is tasteful and understated, reminiscent of a city Ritz-Carlton. With fewer rooms, the service is remarkably attentive. Breakfast is a hybrid of a set menu and a small buffet spread, which was quite satisfying. We found the dinner restaurant to have a somewhat limited kitchen and offer average value for money, so we chose to dine out for our evening meals. The location is wonderfully quiet. While we had a private car, even without one, the Hilton is just across the ski slope, so transport isn't an issue. A short walk of a few minutes takes you to a ski commercial area, where a few restaurants remain open even in summer. I imagine it's quite expensive in winter, but I do wonder if Niseko's skiing truly surpasses Hemu's? A major perk, of course, is that the hotel essentially has its own dedicated ski lift, offering absolute ski-in/ski-out convenience. It's significantly smaller, quieter, and much less crowded than the Park Hyatt. However, I highly recommend taking the gondola up there at night and then walking down to experience the beautifully designed light exhibition â it's truly stunning.
For hotels with Spa in Abuta District, the average price on weekdays is VND 32,278,762, and on weekends (FridayâSaturday) is VND 33,516,361.
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