Spa Hotels in Aurora

"Staff very friendly.  But, the simple amenities were lacking.  Coffee pot broke, no coffee in room, no hand soap, toilet paper had 2  1/4 rolls only.  2 towels no floor towel.  And the bathtub had peeling paint on the bottom where they tried to patch.  The elevator was out of service.  I did speak to front desk was told they were out of coffee and hand soap.  I was given a bottle body soap and I could get coffee in the lobby.  The breakfast attendant did not change her gloves from wiping tables and handling food.  Food was not a big choice.  I was given points on my membership that I didn’t know I had for my disappointing stay.  We have stayed here in the past and it was fine."

"The hotel does not provide a shuttle bus transfer service. Check this service before traveling. Easy check-in, recommend to talk about check-in and check-out date clearly on the day of check-in because I received an error experience from the hotel that check out 2 days before the actual day and having a card swipe (which we use to pay the deposit at check-in) Our added 2 nights and a new deposit Once again, we have to negotiate for refunds. Quite tricky and have to send an email to confirm But got all returned by Trip.com Help to take care of the problem together. Very good. I appreciate it. The room is spacious and comfortable. But there is no cleaning service during the address. Breakfast is served enough. There is a waffle machine to make yourself, there is a biscuit for a medium taste. The location is far from the city, but if you want to do business at the university and hospital, it is quite close, but if you walk You have to be careful, there are some homeless groups."