Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Mar 20, 2025
Mianqiuweiba
The hotel is located in the Loop area, with a relatively high safety factor.
The location is excellent, close to the Chicago River, and it is very convenient for boat trips. It is very convenient to go to various attractions, whether it is the Magnificent Mile or Millennium Park and the Chicago Art Museum, you can walk there.
The hotel service is OK, and they do not actively provide toiletries, but you can ask the front desk to provide them.
I need to remind you: when choosing a room, it is recommended to choose a room without breakfast. The so-called breakfast is just a $20 coupon for you to go to the restaurant on the first floor, but you can't have a satisfactory breakfast for $20, and you need to tip and pay taxes. The key is: the difference between breakfast and no breakfast is almost enough to book a room without breakfast. The explanation given by the hotel is: the price with breakfast allows customers to cancel the reservation at any time a few hours before check-in, which only gives you the right to cancel the reservation. This is the only unpleasant point of the stay. I stayed for 5 nights and spent nearly 6,000 yuan to buy this breakfast. Although the solution provided by Ctrip is a drop in the bucket, it is more important to be in a good mood when you go out, so I just give up. I hope Ctrip can clearly state the terms and conditions in the product details in the future, and I also hope that the comments can help everyone~
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Price per night from:€192
Posted on Aug 31, 2025|Superior Room
Guest UserThe room was spacious and grand, about 50-60 square meters, and the bathroom was also quite large, around 10 square meters. My room on the 25th floor even had a kitchen, and the night view from the window was stunning, which was a pleasant surprise.
The terrace of Terrace 16 Restaurant on the 16th floor offers the most beautiful views of the Chicago River, perfect for lunch or afternoon tea.
The front desk staff who checked me in was excellent. They informed me about the Trump Spa on the 14M floor and that I could use its facilities. Later, on the day of my check-out, my friend booked a City Architecture Tour for me which ended at 12:30 PM. I asked if I could extend my check-out until 1:00 PM, and the foreign front desk staff member kindly offered me a 2:00 PM check-out. Overall, the front desk and restaurant staff provided great service, making me feel respected as a guest and not discriminated against. The hotel's facilities and atmosphere are wonderful, making for a very comfortable stay. It was a very pleasant check-in experience.
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Price per night from:€486
Posted on Jul 2, 2025
Guest User
This hotel was perfect! Located next to Riverwalk and basically everything in the downtown area. I had the King Spa River view room and it was amazing. The view was perfect and the tub was on point.
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Price per night from:€181
Posted on Dec 24, 2024
Guest User
The room is large and fully equipped. The location is good and the transportation is convenient. There is a subway station a few steps downstairs, a supermarket opposite, and Chicago's famous deep dish pizza next door. Although it is in the city center, it is still very quiet.
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Price per night from:€156
Posted on Jul 25, 2026|Exterior View, Guest Room, 1 King
Timmyy_My overall impression of the JW Marriott Chicago is excellent. It's a high-end business hotel that perfectly blends quality and comfort. Located in the convenient and relatively quiet Loop area of downtown Chicago, it's ideal for guests seeking a good night's sleep. The lobby is grand and elegant, the rooms are spacious and tidy, the bedding is comfortable, and the bathroom design is outstanding – everything is exceptionally well-maintained. The executive lounge is another major highlight, offering high-standard dining options for both breakfast and evening meals.
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Price per night from:€227
Posted on Aug 18, 2026|Two Queen Bed Room
Icelaoshi
The hotel's location is excellent, very close to all the city center attractions 👍.
The bathroom has shampoo, shower gel, etc., and the body lotion smells quite nice. However, you'll need to bring your own toothbrush and toothpaste.
There's no free drinking water 💦; it costs $3 per bottle. If you're a Hilton Diamond 💎, Gold, or Silver member, you get two free bottles daily 🆓, but unfortunately, I'm just a regular Hilton member.
It was a bit noisy at night 🌃, and I felt the window soundproofing wasn't very good.
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Price per night from:€116
Posted on May 8, 2026|King or Two Double Room 2 Double bed
Guest User
The hotel facilities are complete, and the environment and location are great. The lobby on the first floor is always lively, with a bar and a bakery selling drinks and pastries. It's right next to a shopping mall, and it's also convenient to walk to the Magnificent Mile. It seems like there's no parking right at the entrance, so taxis always have to stop a bit further away.
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Price per night from:€212
Posted on Jan 19, 2026
Guest UserThe room isn't huge, but it's clean and elegant. The service was excellent, and the valet parking was very convenient. Luggage storage was also a breeze. The hotel's location is fantastic, with plenty of shops to explore right outside. I'd definitely choose this hotel again next time I'm in Chicago.
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Price per night from:€189
Posted on Feb 16, 2026
Guest User
Valet team was very helpful and nice. Front desk didnt seem too family friendly. Was disappointed there was no microwave in hotel room. With the price of room per night, I was expecting to be able to microwave some popcorn at the end of the night. Room with a view aparently meant we got to look at the backside of other buildings. We had no internet service in the hotel and had to purchase hotel wifi for $10 a night.
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Price per night from:€155
Posted on Apr 12, 2026|Standard Double Room
pheebs949The hotel lobby is breathtakingly beautiful, like stepping back into the Golden Age. The rooms are clean and comfortable, and the staff are professional and courteous. If you're in Chicago, you absolutely cannot miss this classic hotel with its rich history!
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Price per night from:€129