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The place is very clean and tidy. Spotless! It's a standalone villa, and we chose a room with a balcony. Opening the window truly felt like a fresh start to the day. The location is also great, right in the city center – a quiet spot amidst the hustle and bustle. If you're planning to stay for several days, remember to contact the hotel in advance to arrange for fresh sheets and towels.

This is my second stay here. It's close to the cathedral and other major attractions, and there's a bustling street downstairs with lots of food options.

Our stay at the Lancaster Hotel in Milan was absolutely wonderful, thanks to the exceptional service and thoughtful gestures from the staff. We had a special request for an early check-in and a late check-out due to our travel schedule, and the staff went out of their way to accommodate us. This kind of flexibility and understanding made our trip so much more comfortable, and we truly appreciated their kindness. The staff at the front desk was a gem! The breakfast at the hotel was another highlight of our stay. It was far beyond the standard continental breakfast—there was a wide variety of fresh and delicious options to choose from, catering to all our morning needs. The cappuccino was particularly delightful, and the staff serving breakfast were always smiling, polite, and attentive. It’s rare to encounter such genuine hospitality these days, and it made our mornings even more enjoyable. Overall, the Lancaster Hotel exceeded our expectations. The combination of comfortable accommodations, excellent service, and thoughtful touches made our stay memorable. We highly recommend this hotel to anyone visiting Milan and look forward to staying here again in the future!

The location is fantastic, right next to Milan Central Station, and the airport shuttle bus stop is directly in front of the hotel. My flight arrived in Milan after 1 AM, and I took the 2:30 AM bus directly to the hotel entrance. If you also have a late-night flight, I highly recommend staying here; it reduces walking and is much safer.

Location: Very close to the Porta Venezia metro station, which offers convenient access to the Duomo and Santa Maria delle Grazie (where you can see 'The Last Supper'). It's a quiet area despite being central, with a food street nearby. Facilities: For a European hotel, it's relatively new. While the amenities are on par with a budget hotel back home, it does have a decent-sized elevator. Service: They offer 24-hour front desk service, and the staff's English is quite good. Cleanliness: Overall, it's very clean. A great choice among hotels in Milan! 👍

Located right next to central station which provides excellent connections to everywhere central. Room was comfortable, quiet. Shower could have been more powerful but this is a personal preference.

The hotel is very old, from the elevator to the rooms and the bathroom. The room had a distinct musty smell, probably due to the age of the building. However, everything was very clean. The bathroom was spotless, and the air conditioning worked perfectly. The location is excellent, close to the central train and bus stations, and only about 150 meters from the metro station.

had a very strange experience here, the receptionist kept calling us “beautiful ladies from the netherlands” every time we saw him, and we saw him a LOT because every time we left the hotel we had to hand in our key??? also the rooms were VERYYYY noisy, even noisier that most hostels i’ve stayed in and i’ve stayed in quite a few! we had a drunk guy in the room we shared the wall next to the beds with, this guy was singing along very drunkenly and very loudly! at 11:45 pm! besides that the beds were fine but the shower cabin was extremely smal

We arrived at 11pm in the night from Milan Centrale. It took us roughly 10 minutes dragging 2 large heavy suitcases. The hotel was clearly signposted and the area felt safe and was not dodgy. We were greeted by a very kind lady at reception who quickly checked us in. We asked for a quiet room, and she said that perfectly sound proof rooms are not possible this close to the train station. We got a room facing the train station on the 4th floor, but slept very well. The train rumbling could be felt, but we could not really hear anything so that was fine. There was some noise as the people next door either chatted as they were getting out or coming in, but it was not more than 2 minutes. Blackout curtains were excellent, and the shower was heavenly. Bedsheets and towels and pillow cases were really really clean. Charging points were a bit lacking (we took out the TV plug) and the wooden shutters looked dated, but our bathroom must have been renovated because it was absolutely SPOTLESS. We were able to leave our luggage at check out. Location is great for trains, and airport, but for exploring Milan, I would recommend you get a day transit pass as the Duomo and other stuff is a bit of a walk away. We came back in the evening to collect our suitcases and the evening receptionist was also very friendly and polite and patient with all our questions. Could not recommend enough for a short trip.