GGuest UserThe suite is comfortable.
The rooms near the highway are a little noisy. Some rooms have a smell. If you find that there is a smell, it should be caused by the toilet and kitchen. Contact the front desk in time to change it, don't be patient.
Excellent hotel located right in the heart of Puebla downtown. The room was clean and the service at the front desk was courteous and prompt. This is really one of the best values in Puebla and would definitely recommend for anyone travelling on a slightly tighter budget!
GGuest UserTo use the air conditioning, you had to call the reception to get up, access the room and take/switch out the air or change the temperature.
At midnight there is no hot water and one day during the bathroom I stop out of the bathroom (neither hot nor cold)
The Hotel was Very Clean and Safe!! The location was one block away from INM where i had to go to get my permanent residency here in Mexico. The staff was very friendly and helpful. The room didn't have A/C but they brought me a very nice Fan. If i ever need to go back to that area of Puebla i will be staying there again!!