What Travelers Said About the Best Hotels in Bexar County
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Find top-rated hotels based on real traveler reviews
9.2/10
Great
GGuest UserEveryone was super friendly, our room was clean and “the best room ever” according to our kids. We were super happy with our stay and we will definitely return!
DDenLWillThe staff at the hotel, and bar, were very friendly and helpful, it's a very nice place, but, the queen room was very small, which I wasn't expecting a very large room, but for the price I was expecting a little bit larger. and the bed was as hard as a rock. My room faced the Alamo and, through NO fault of the hotel, I was woken up at 6:30 on a Saturday morning to construction right outside of my window. It was a nice hotel but I would not stay here again.
GGuest UserGreat experience. Front desk was very accommodating and very nice. They offered my kids free snacks. Clean and quiet room. Would stay here again.
GGuest UserWe enjoyed the stay. Our stay consisted of 3 nights. Unfortunately we stay during the Covid 19 pandemic. We did not get the complimentary breakfast. But this is a Great hotel. Bonus is the pool. Beautiful set up. My only complaint would be, we had to constantly ask for towels. Clean rooms. Decent size rooms. I would definitely recommend this hotel. For sure coming back.
PPhillipsThe front desk lady was very kind and welcoming. The hotel itself is very nice with a lot of food options surrounding it. The major dings I would have to give is that once my husband and I entered our room, we noticed how hot it was, we weren't too upset about it because San Antonio was 100+ degrees but the fridge was broken and we couldn't keep our water cold. Once again, no biggie because we found an ice machine and made a ”fridge” in the sink for our waters. Lastly, the room wasn't very clean, we could tell that the floors weren't vacuumed because there was candy and fibers or something on the floor sporadically. If we were staying longer than a night, I'm sure I would've been a little more pushy about needing some of the listed items above corrected. Overall I'd give my stay a 6/10. Hope this helps future guests!
LLeLinda FaulkThe location is good for Fiesta texas, about 6 minutes away. They are short staffed according to the staff. Check in took almost an hour due to rooms not being clean or ready. We booked for 4 people had 2 towels and one wash cloth in the room. The staff was friendly and gave us the appropriate amount after we asked. You have to check in before midnight or the room reservation is ‘closed’ we were late checking in so it made the rest of the day difficult since we were behind at that point.
LLIRONGThe decoration of the room is simple, quiet and large enough. The mattress is soft and comfortable, and the hotel lobby is open. The service was super enthusiastic the day before yesterday. The riverside trail is only two minutes away from the hotel, which is convenient for morning walks and riverside dining. The price is reasonable in this area. It is worth staying.
GGuest UserThe hotel looks more run down than the photos portrayed. Homeless people just around the corner, and that made us a little uneasy... but they seemed to keep to themselves and posed no immediate threat. Wallpaper peeling in multiple places, shower curtain torn at 2 places where attached to the shower rod, wires under AC exposed and could pose a tripping hazard. The room is dark, with 4 lamps and one wall light by the door. The lamps just lit the room somewhat. The bathroom lights were also dull.
Beds were comfy. Shower was nice, needed a slip mat though. View out the back windows was awful.
And on Thursday nights and maybe the weekend, there's an outdoor band playing right next door, loud enough to keep you awake into early hours.
Only 1 of the 2 elevators was operating, and it broke down twice on two different days. The staff was very quick at getting it fixed, and it seems this is a common occurrence with a note on the wall giving a warning.
Breakfast was good, but bacon would have been nice.
The staff was amazing, sweet, and considerate of our needs. If you don't mind ”not new”, then this hotel would be nice for you.
Connie from TN
Stayed 3 nights
RRAMONA PENA & MARLON MORENOSpecial thanks to ” Gilbert ” the Security Guard on duty, in the evening! Security iis a sence to help you feel sensational! You think ? I do !