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The location of the hotel is very good. It is very convenient to go everywhere. There are many restaurants downstairs nearby where you can eat. There is also a large swimming pool upstairs in the hotel. There is a pool restaurant next to it where you can order food and drinks!

The room was ok, clean and modern. The window views were too close to the windows of neighboring buildings so we sadly had to keep the curtains closed for privacy. The location was convenient with plenty of restaurants, parks and shops within walking distance, and a short uber ride from old Montreal. The biggest problem is a hidden fee, they inflate the tax value and call it ”VAT Tax” which ends up being around 3-4x the normal tax amount, and it turns out that was just how they hide a ”Property Fee” while making their rates look lower and more competitive during the booking process, I don't think it's legal to call something tax when it's not being passed to the government! They want to be listed like a hotel and with deceptively lower rates, when it seems they are an AirBNB and need to hide a cleaning fee as Tax.

Overall is a good stay. What I am not too convinced is the billing process. This booking is pay later(not allow to select) and credit card require for booking. Somehow, the hotel charge my credit card and cancel it the same day which resulted fee incur(exchange rate +fee ~ 8%) for master card which I have to ask for wavier from bank. During check in, I specially requested to change to a Visa card, the visa card been charge $1 and verified. But but but, the hotel instead of charging to the new card, it charge to the old card every night(note: we stay 5 nights)….Again, receptionist told me I can do it during check up and they cannot do anything as that the way of hotel billing which forcing me to BLOCK my master card to reducing the possibility of conversion fee from the bank. What I cannot understand is why not do it once during my check out day instead of charging it daily(pending)….plus the pending status never get cancel after 2 wks….and why cannot remove my old card information

Location good and clean. But reception lady was impolite, seems not happy working there or do not like you not speaking French, never smile n the attitude do not respect to customers. I requesting to add hotel members no, she said no benefits received even update for me, and don’t want to do it, like please do not bother me. But when I checked in Marriott in falls n Toronto before going to Montreal, they both asked me the number n do it for me even no benefits if I booked through trip.com, both Marriott staff service are super nice n professional. They both asked me not requesting by myself. And the cleaning lady knocked my door for cleaning at 10am on the day I checked out, it was strange as they should check my check out day and don’t bother me for cleaning. I requested a slippers and they said they are out of stock n will send me when available, I stay 3 nights but no one comes back . Disappointed service in such price, will not stay again.

A nice hotel with a smooth and hassle-free check-in process. The front desk staff were friendly and welcoming, which made the arrival experience pleasant. The facilities are all very new and well-maintained, giving the hotel a modern and comfortable atmosphere. However, the hotel was recently renovated, so there was still a noticeable smell lingering in the rooms.

The front desk staff are very friendly and the location is great with abundant nearby shopping and close to metro if you need to hit downtown area

The good points of this hotel is, The apartment is fairly clean and spacious, the location is central to cafes and to the beautiful canal which takes you to Atwater markets in a 25 min walk. It’s also safe and new area. It’s also 1.5km from the central train station. It has a washer, dryer & full kitchen so good for families. Bad points is the apartment is quite noisy as it’s close to an intersection, there is one air conditioner in the living room, none in the bedrooms so bedrooms are quite warm & stuffy in Summer. It is marketed as a “hotel” however other than the reception it is actually the same as an Airbnb. I stayed for 3 nights but was told there won’t be cleaning done during my stay. They also do not replenish coffee & water. So if you’re looking for an Airbnb type accommodation this is good.

We reserved a more expensive king room a very long time ago, but finally we got a double bed room on our first day without any refund, what we got is only complementary breakfast, for a couple it’s extremely bad experience. We ask for daily cleaning and I do remind the staff at the front desk before I leave the room for journey on a day, but we found that the cleaning lady forget cleaning the room and the lady pass the buck that we put the do not disturb sign at the door handler which is not the FACT! Also we are care about safe at lobby, but we do found tramp coming lobby for a free coffee at self serve coffee machine, hotel need to address this serious problem as soon as possible, I sincerely hope the hotel can read this review seriously and understand my disappointment.

The room was very clean and spacious which accommodated our group perfectly. The only complaint I have is about the parking. You need to park your car on the street for a little while, while they get your parking sorted for you. When you get down to the parking garage you loose service so any questions you have won’t be delivered, and the elevator you take down to the parking garage isn’t the same one you take back up. You need to walk through the parking garage to another elevator to another building, go up to their main floor then exit that building, walk back to your hotel building and then take another elevator. Why can you take the elevator down but not back up? Anyways I would stay again but thought this information would be useful for others so they don’t end up as confused as I was!

Karim was super helpful and attentive to our needs as soon as we walked if I ever come to Montreal again I’d like to come stay there again since they have such great prices too