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The room was spacious, clean, and modern, comparable to a five-star hotel in China. It was a pleasant surprise to find a hotel in North America with hardware just as good as back home for around 2000 RMB.

Great location steps away from Sky Train station. Staff exceptionally friendly, knowledgeable, and overall helpful. (6 stars for them). Complimentary glass of wine on check in and chocolates in room much appreciated. Bed quite comfy. Only reason I didn’t give 5stars for everything is because although the room met a much better than average standard, it was not exceptional. We would definitely stay in this facility again!

It was very convenient, located just a few minutes' walk from the station in a safe and clean area, and less than a 10-minute walk from the cruise port. The room was clean and stylish, and the bathroom was spacious and easy to use.

I requested good view room and staff helped upgrade me to King room! Though I can’t see much as it’s the 7th floor, but I enjoyed it a lot. Though the street ambient still being to hear, the area is still peaceful and I can sleep soundly. As the bed itself is far from the hallway, so I heard no noise within the hotel. Full amenities including slippers, bottled water and milk. Smart hotel, since the elevator to many equipments in room. For example, the heated floor in the bathroom or the tablet near the bed that you can browse hotels services and set an alarm. One thing I feel a bit strange is the bed size versus the flush toilet size. I am 158 cm tall, and there wasn't much space left between my feet and the end of the bed. Yet, the toilet was so high that I had to tiptoe while sitting. However, overall is great. Staff and services are all great. Convenient to everywhere with safer environment comparing to other areas. I’m very satisfied with my stay.

Absolutely beautiful hotel with incredible rooms. The staff were incredibly friendly and patient, and with me being a first time traveler fresh off a 14 hr flight that was super comforting.

The room was clean, tidy, and comfortable. I'd definitely choose this hotel again next time. The service was excellent. I had originally booked for several consecutive nights but had to check out early due to unforeseen circumstances. The hotel kindly agreed to process a refund, and I'm very grateful for their understanding.

The hotel was great because it was centrally located. It was clean, the front desk staff were friendly and helpful and the cleaning staff were very attentive as well. We were able to check in early and leave our luggage at the hotel after we checked out so we could enjoy our last day without worrying about it. The only issues we experienced was that the walls are quite thin which enabled us to hear everything and everyone around us.

The location is excellent, right in downtown. It features an executive lounge, and many attractions are within easy walking distance. I would definitely stay here again on my next visit. The high-floor views are also fantastic, and you can even catch a seaplane nearby.

The location is pretty good, about a 10-minute walk to the SkyTrain. The service is excellent, and the rooms are nice. I noticed that they intentionally spoke slower when addressing non-English speaking guests, which was a thoughtful touch. There's no electric kettle, but they'll bring you one if you ask. However, there's no microwave.

Great location, right next to BC Place Stadium, which was the venue for the Switzerland vs. Algeria World Cup match. We could really feel the incredible energy from the fans outside. I booked this hotel over two months in advance through Trip.com, and it became non-changeable after 24 hours. A week before our trip, I noticed the price had dropped by 40%! (Probably due to the World Cup, the initial price was artificially high). Trip.com customer service tried to mediate, but unfortunately, the hotel refused to adjust the rate. The room was spacious enough, and the service was good. There's a supermarket and plenty of dining options conveniently located nearby. The only downside is that it was too expensive, costing over 3300 RMB for one night.