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The house is very well maintained with beautiful quiet surroundings. The room itself is thoughtfully well kept with comfortable beds and well equipped kitchen amenities. There is a washing machine and dryer in the place but no coffee provided though it has a coffee maker and kettle. A pleasant surprise of complimentary snacks and bottled water were also provided. It is little far to go downtown but the bus stop is just 5 mins away that takes you there directly. 10 mins walk away are some Asian restaurants and a Chinese supermarket and fruit n vegetable shop. Overall, the suite is a very nice and new place to stay at and the owner is very welcoming and responsive. I like to suggest the direction to the apartment can be made more clearer with instruction that says it is at the basement and not just entrance via the back of the house with those lovely wordy signs that we obviously not looking for. Another point to note is the cleaning fee charge that was not mention in the write up which may affect client's decision in renting the place.

1. The location is super convenient! It's within walking distance to attractions like the Steam Clock and Chinatown, plus you can easily walk to Costco, T&T Supermarket, and the SkyTrain station. Taxis drop you right at the hotel entrance, and it's also very close to the Hertz downtown car rental location. 2. The suite has a double sofa bed, which was perfect for our family of four. The kitchen is well-equipped with basic facilities, so you can cook your own meals. The soundproofing in the room is excellent; it's very quiet. 3. The room rate included four complimentary breakfasts, which had a good variety and quality. Several floors in the hotel also provide drinking water, so you can fill your own bottles and save on buying water. 4. The staff are friendly and easy to communicate with. During our stay, we accidentally broke a bottle cap, and when we informed them, they said we didn't need to pay for it. 5. The hotel is also very close to the 2026 World Cup stadium, making it an excellent choice for tourists looking to explore the city center.

The staff were courteous and friendly, we arrived early and they were very accommodating allowing us to check in prior to our scheduled time. They were also very knowledgeable and took the initiative to let us know what services were available and how we could enhance our stay. They also offerred to hold our bags before and after our stay allowing us the freedom during our trip. Overall it was a fantastic stay at Hotel Willo

This was a good property for the price. It had obviously been refitted recently as all the cupboards were brand new. The host was lovely and after double booking us initially, they found us a lovely place to spend a night at within 2 hours of booking. Also there were coffee pods, honey and bodywash/shampoo and conditioner provided which were a nice touch. However, being the basement floor meant that the room go incredibly hot at night, we managed to find a little water fan to try and mitigate the heat. There isn't any mosquito blockers on the windows so you have to live with them or yhe heat. Ergonomically the wardrobe doors didn't fully open on the left hand side as its quite a small space and the endtable blocked the opening. The kitchen was also newly fitted but was missing some key components for anything more than a night (not washing up sponges or liquid ect.) Overall I would say the place is a 4/5 in winter but a 3/5 in summer.

Review hotel We recently stayed at the Century Plaza Hotel in Vancouver and had a great experience. The hotel's location is very convenient, situated right in the downtown Vancouver. It made exploring the city and accessing public transportation very easy. Our room was spacious, big space, clean, and well-appointed with a kitchen. The bed was extremely comfortable, ensuring a good night's sleep. We also appreciated the thoughtful touches like complimentary coffee and tea. The staff at Century Plaza were always friendly, helpful, and ready to assist with any requests, which enhanced our stay even further. One of the highlights was the on-site restaurant C|Prime, which served delicious Italian meals with a good variety of options. Overall, our stay at Century Plaza Hotel was fantastic. We will definitely return on our next trip to the city!

Nice hotel, good location, parking was a little cheaper than usual for Vancouver. Room was a suite, large and comfortable. TV in the bedroom was very oddly angled in a way that you couldn’t easily watch it from the bed…. Peculiar …. Recommended.

The hotel's location is excellent, just a ten-minute walk from the cruise terminal, and shopping nearby is very convenient. While the hotel facilities are a bit dated, the rooms are quite spacious. The staff were warm and attentive, even granting us a late checkout. Breakfast was a bit simple, but tasty.

The staff were very helpful and welcoming upon arrival, always willing to assist with anything we needed. However, when we first entered our room, there was a very strong smell of paint. We were told it had just been painted, but the odor was so intense that staying there would likely have caused discomfort, so we requested a room change. They accommodated our request, although the only available option was a smaller unit. Another point worth noting is that Trip.com indicates the hotel accepts a cash deposit, but at check-in we were informed that only card payments were allowed, which was inconvenient. Additionally, the room had some constant noises throughout the day and night — I couldn’t identify the source, and they continued even with the air conditioning turned off. There is also a vending machine right at the hotel entrance, but it was not working properly. I inserted money and did not receive the products; however, the front desk staff promptly assisted me and helped resolve the situation, which I appreciated. Aside from these issues, the hotel offers good value for the price, and the location is excellent, making it easy to get around and access nearby attractions.

Warm home is the highlight of our trip in Vancouver! It was very clean, tidy and well organized and I can get info from the host whenever I need it, we felt like home when I stepped into the house! Me and my friend stayed in two separate rooms in the guest house and we shared bath together, for our convenience the host even arranged us to share same bath together and we were the only two guests in the house!!! Thanks for the flexibility kindness:) the kitchen is also very cozy and they have basically everything we need to have a simple breakfast at home and even we can also make something fancy too bc the set up is pretty good. Other than that, the host did our a big favor to let us storage our 3 giant suitcase in the house for almost a month bc we had a trip to another city, what a lovely stay there, I miss everything already. I highly recommend everyone to stay in the warm home! It is close to everything and easy to take bus to visit the city:) also we enjoyed privacy and quietness in a very nice neighborhood:) I didn’t take many pictures but it’s the one of my room in the loft, cozyyyyy, I love it a lot:) I will definitely choose here for my next trip to Vancouver:)

Facilities was good but not really because the amenities are not complete they dont have slippers, toiletries need to be requested at the front desk and get by your own. Bottled water also you need to request. To the coffee lovers they have many choices you can get it to their lobby. Inside the room has a coffee also and tea. Front desk was so helpful especially to Ms. ALOKA who such a good service and willingly helped me. To get my ride from the hotel to the BC ferry. Thank you so much her service is beyond expectations.