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"Our stay in the Mountain View cabin with private pool was amazing. Awesome view from the room across to the balcony and pool. It was very relaxing to just keep cool in the pool and/or having breakfast on the balcony and enjoy the view. The room, shower etc were spacious and clean. Staff were very welcoming and helpful. I’ll be coming back to stay in this room again."

"Compared to six years ago, Komodo has opened many new hotels. Although Plataran is not new, it feels the closest to nature. The traditional welcome ceremony is very interesting. The hotel is a little far from the city center, but you can help call a taxi. There are many free activities in the hotel. The snorkeling in the hotel is the most recommended. There are many corals and fish in the sea. There is a restaurant that is only for hotel guests. It tastes good and you can enjoy the food while watching the sunset."

"Our original plan was to stay at this hotel, but an unexpected storm caused our boat to be cancelled, preventing us from reaching the island on time. While we were anxious, the hotel's customer service proactively reached out to us. Not only did they express sincere concern, but they also surprisingly arranged complimentary accommodation for us at a partner hotel on the main island until the weather improved and ferry services resumed. Even though we couldn't check in as planned, their handling and service throughout the process were exemplary. They consistently communicated patiently, actively coordinated, and did their best to alleviate our inconvenience and anxiety. This genuine customer-centric approach left a far deeper impression than a smooth check-in ever could. Although the weather left us with a slight regret, it also allowed us to personally experience the hotel's unexpected level of responsibility and attentiveness. This crisis management capability and sincerity alone are enough to make us confident in their service quality. We will definitely find another opportunity to experience the hotel's charms firsthand next time!"

"Pros: 1. The staff were incredibly enthusiastic and provided excellent service. 2. There's a private snorkeling area, which was a great experience, especially since we didn't book a liveaboard. Cons: 1. No internet, no internet, no internet! Apart from a few rooms on the hilltop, most rooms have extremely poor mobile signal (you can barely receive messages). WiFi is only available at the front desk. The management's excuse is that they ”don't want external noise to disturb guests,” but it's one thing if I have it and choose not to use it, and quite another if I need it and it's not available. If you need to stay consistently connected, this hotel is definitely not for you. 2. Prices are quite high. Since it's on a private island, a slight markup is understandable, but sometimes the prices are ridiculously high. For example, the hotel organized a beach buffet for 700k Indonesian Rupiah, which is about 300+ RMB after tax. The seafood options were only grilled shrimp, squid, and fish (the first two were served very slowly), and the only meat was grilled chicken skewers. In contrast, on the main island, we bought two large lobsters, two mantis shrimp as thick as a woman's arm, and even got two free squids, all for just over 700 RMB."

"This is the first time I've given a hotel a 6-star rating. It's a hotel that is perfect to the extreme, exceeding all expectations. Compared to their service, facilities, and environment, the price is incredibly cheap. The snorkeling environment is unbeatable. We saw turtles almost every day for 6 days, and they were right next to the island, along with colorful and diverse coral reefs. The water isn't deep, so you get a very close view. In the mornings, the waves were very small; for two days, there were almost no waves, making it perfect for beginners. We saw countless different fish species. The snorkeling environment felt very safe; we didn't encounter sea snakes, and sharks were far away in the deeper parts of the ocean. Staff would take us out in a small boat to a more distant part of the island, and we'd drift back with the current. Several times, I saw staff going out in a boat to check on guests who had stayed too long in one spot admiring the coral. The bedding is also excellent, very comfortable, and not damp. The price also includes breakfast, lunch, and dinner, which are very exquisite and plentiful. My only gripe is that after 6 days and 15 Western meals, I really couldn't get used to it. They even strictly adhered to Western dining etiquette, serving appetizers, main courses, and desserts in order, clearing plates before bringing the next course. The serving standards were also good. Boarding and disembarking boats felt very safe. The water isn't desalinated seawater, and they clean the rooms twice a day, even turning down the bed in the evening. The only minor issue was that the hot water in the bathroom shower was inconsistent. However, we usually showered after snorkeling in the mornings, so it was acceptable. The bath towels were white, soft, thick, and very comfortable and new, though they shed a few small fibers, probably because they were so new. This hotel alone is a reason to revisit Komodo."