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9.7/10
Amazing
GGuest User⭐️⭐️⭐️⭐️⭐️ An Unforgettable Stay at Crowne Plaza Labuan Bajo, IHG
Our stay at Crowne Plaza Labuan Bajo was truly the best we’ve ever experienced. From the moment we arrived, we were welcomed with such genuine warmth and open hearts that it immediately felt like home. Every member of the team was exceptionally polite, attentive, and incredibly hospitable — the kind of service that leaves a lasting impression.
The location itself is brilliant, offering the perfect blend of comfort, convenience, and the natural beauty Labuan Bajo is known for. Throughout our stay, the staff went above and beyond to ensure we were comfortable and well taken care of. Their kindness and professionalism added so much joy to our trip.
Honestly, this is the best property we’ve had the pleasure of staying at, and I would wholeheartedly recommend it to everyone. Thank you so much to the entire team for the grand and heartfelt welcome — it made our stay truly special.
I would recommend this place to closest friends and family!
GGuest UserGood points
- Hotel is quite new and spotless, everything looks great and modern
- The breakfast was very diverse and of good quality, served on expanded hours 6:00-10:30
- The personnel is extremely kind and friendly
- We liked the breathtaking views and the two pools
- The day tour with the hotel boat was amazing, well worth
Areas for improvement
- WiFi is extremely slow and unreliable, connecting dropping constantly and making it impossible to stream content or do a work call
- There is also poor cellular connection hence my 4G card was of no help to solve this issue
- The two restaurants felt a bit “basic” and after a few days were a bit tired. An expanded and more refined cuisine would be welcome
- Despite hotel being quite new and everything looking great, the building itself seems of poor build quality as we could hear the people next door speaking, steps and noises from upper and lower floors, and even road noise from across the stress from the main door corridor
6631014****Facilities: Well-equipped and worth the price.
Cleanliness: Spotless, no need to worry much.
Environment: The Komodo 'ceiling' (meaning top-tier/best you can get), no need to compare; it's outstanding even in the off-season.
Service: Warm and friendly, always responsive, communication was smooth.
Although the food was mostly 'white people food' (Western cuisine), the quality was very good, and the flavors (both salty and mild) could still satisfy a Chinese palate.
Wishing the hotel great business and many more 'fish' (guests)!
GGuest UserWhat a fabulous resort ! The management is amazing, and so is the staff. Everyone is so kind and has a the best service attitude. Our service was personalised, e.g. the resort went out of their way to look for migraine medicine for my husband from the mainland when he.run out of it. We had to stay 3 extra days as we were unwell, despite a super busy season the resort found a way to accommodate us. The snorkeling off the pier is better than you could ever expect. Totally clear water, actually, you can watch sharks, sting rays and multi coloured fish pass by even without getting into the water ! The breakfast included is yummy, and there are plenty of dinner options. I would highly recommend this resort for relaxation - to anyone considering to travel to Flores/Komodo - a few nights here is a must ! Very good for families too. Thank you for the team of taking such good care of us.
TtjinghengReally love the aesthetics at Parlezo. The wood carvings, murals and especially the terracotta tiles. It's great that there were many lighting options in the room to create different moods. The sheets were fresh and comfortable, and together with the friendly and courteous staff, it made our stay really enjoyable.
P.s. just be prepared to climb stairs to your rooms, as the hotel is built on a slope and there are no lifts, and enjoy the artwork and spaces along the way
AAndreaSem76Amazing resort, placed in a peaceful place without any noise, only the sound of birds and the monkeys that play and eat in the fruits tree. The staffs is very kind and friendly, ready to satisfy every your needs. Beautiful the restaurant that cook yummy dishes every day for lunch and dinner. Various and generous the breakfast. The room, I took Mountain View with private pool is simply amazing. All forniture are new and the room is wide and in a great position.
DDmitriiOAn excellent hotel where everything is thoughtfully arranged for a comfortable stay. The rooms and the entire property were very clean and well-maintained — everything looked neat and pleasant. The water in the shower was always running well, and there was consistently hot water, which is especially appreciated after a long day.
A special thanks to the staff: kind, smiling, and always ready to help — you can really feel that they care. We were especially impressed that they prepared breakfast earlier than usual for us because of our early tours — a small gesture, but it says a lot about their attention to guests.
At night, it was quiet and peaceful, nothing disturbed our sleep, and the room had a cozy atmosphere. The grounds are beautiful and green, clearly well looked after. We were very satisfied with our stay and would gladly recommend this hotel to our friends. Truly well done!
GGuest UserWe slept well here and it was very quiet and good ac. Mosquito net helped as lots of them. Towels provided. We did get offered some banana pancake for breakfast, but had to dash so can’t comment, but:
The room looked very different to the photos
We arrived when raining and it was so slippery and dangerous in my opinion
WiFi is practically non existent in the room - can’t even send a WhatsApp
No hangers for clothes, so didn’t help with wet clothes when we arrived
The paint on the walls is clearly water based so anything you hang up or touch turns white - see photo
There is an incredibly steep hill to get here from the port, so recommend taxi or good shoes
Cold shower only
Overall, we have paid less for better accommodation in Indonesia and whilst basic and a decent place to rest our heads we couldn’t stay here again due to WiFi issues as needing to book ahead travel
GGuest UserOverall, this is a unique and memorable accommodation with a beautiful view, a cozy room, and genuinely friendly staff. One of the standout features is the private outdoor bathroom, which makes for a special experience—showering under the open sky and even catching a glimpse of the stars. The laundry service was also convenient and added to the overall comfort of the stay.
There are a few practical considerations to keep in mind. The final stretch of road leading to the guesthouse is in poor condition; while it wasn’t an issue for me, it could be challenging for those who are not confident riding a scooter. Additionally, the nearby mosque broadcasts prayers late at night and early in the morning (around 4:45 am), which can be quite loud and may disrupt sleep if you’re sensitive to noise.
I would recommend this place for travelers who appreciate unique stays and don’t mind the outdoor bathroom setup, the rough access road, or the early morning and nighttime noise.
For hotels with Breakfast in Komodo, the average price on weekdays is £140, and on weekends (Friday–Saturday) is £138.
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