5-Star Hotels in Terengganu, Malaysia

Second time here hehe, and it still feels just as special. Perfect escape from the busy city life. Everything about it is so calm, peaceful, and relaxing. The atmosphere really helps you slow down and just enjoy the moment. Nights can get quite dark around the resort, but honestly it adds to the whole serene vibe and wasn’t an issue for me at all. Overall, a lovely place to unwind and recharge. Would definitely come back again.

This is our second time here but surely will not repeat anymore. The first time i went oklah the service acceptable sbb baru buka, give a chance. So far ok. Second time i bring my families here plus its my anniversary date, ingat nak rileks2 lpas srabut kerja, bila datang ya ampunn makin serabut servicenya, aaaa first time dtg hotel 5 star rsa nk cepat2 balik.Service kaunter check in serabut ya aampun. Slow and steady 30-40 min duk kt lobby. Staff plak mcm intern ,girl yg putih2 tu. Tertukar bilik, tertukar nama booking, tertukar bilangan blk, connecting x available.dah 30minit urusan trace nama x settle2. Dhla kepala pening lpas naik bot, pastu dah settle, bg bilik jauh2 plak dah, ank kecik2 blk jauh, baik takpayah la sy ckp tukarkan la satu blk lagi tu jd credit point boleh guna utk dlm hotel, x boleh plak, last skali dpt la blk connecting. Yg settle lelaki pakai spek, tp ya ampunn customer servis out dengan muka serabut dia, muka nk marah, muka x de eye contact ngn customer. Dia kata x jauh mna pon blk ngn bangunan sebelah, aiii ank umur 3,4 taun, ingt pndai urus diri ke? Geramnya lah, kalau hotel lain, kalau mcm ni pnya first impression, dh ptt dpt free upgrade, tnggu pnya tnggu, ak ckp nk jmpa manager, dan2 ada connecting tu, jauhh dr adik bradik lainnn tapinya, dh masuk blk, happy anniversary nama org lain plakkk, nama adik aku,, dia tertukar! Pdahal booking asing2 tu. dh malam tu, x de eelctric la plak blk sbeleah, pagi bru call service nasib pantas.staff baku merah kt restorant tu snyumla skit dh mcm kna paksa keja ngn parents dh nengoknya, mknn can improve, average for hotel 5 stars yg sy pernah pergi,. Lastly, staff kat kids club double standard ea, layan ank2 omputeh + muma subtitle. Hurmm beginila nasib bila bukan artis/ influencer. Lain sangat dngn staff taaras, The Danna, Hurm .lastly staff buggy ad mncarut ye atas buggy smbil ckp walkientalkie dia tu.x manisla mcm tu, rempit sngt tu dik, depan guest, tp overall staff buggy je boleh bg markah lebihh.. sorang tu je mencarut yg lain smua sopan2 welcoming dan sngtt cepat servis. Overall, kecewa skit.itulah kisah cuti yg makin serabut, marilah kita smbung kerja,

I took my family here during the April spring break in Chengdu. The private beach is truly beautiful, a typical 'jellyfish sea' with crystal clear water. Just a few hundred meters from the shore, you'll find a turtle spot – you can even paddle there yourself. There were so many turtles! When someone was feeding them, we saw nearly ten at once. The hotel also offers a lot of entertainment, most of which is free, including tennis and pickleball. There are Chinese-speaking staff at the front desk, in the restaurant, and even for the turtle explanations, so communication in Chinese was not an issue. The head chef and the turtle researcher are both of Chinese descent; we often chatted with them, and sometimes they even helped us with translations. The hotel service is incredibly thoughtful, let me tell you about two things. First, while my wife was swimming in Turtle Bay, the lanyard of her waterproof phone pouch broke. The water was probably almost 10 meters deep. She only realized it after returning to shore, and her mood just plummeted. When the staff at the dive center found out, they immediately contacted a diver to search for it. Luckily, they found it, and the phone was perfectly fine and usable inside the pouch – she was absolutely thrilled. The other thing is, our return journey was very early, we had to leave at 6 AM. The front desk thoughtfully and proactively packed us a generous breakfast to take with us for the road.

Here’s a natural English translation along with a polished room review: The room was spacious with a beautiful sea view, which we really enjoyed. It was generally well maintained, but the swimming pool had a few missing tiles, which could be dangerous to step on. Overall, we had a pleasant stay thanks to the comfortable room and lovely view. However, some maintenance improvements, especially in the pool area-would make the experience even better.