5-Star Hotels in Penang, Malaysia

This hotel is incredibly convenient, with a convenience store on-site and plenty of local eateries and supermarkets nearby. The room was spacious and very clean, with an open view outside. Since it's a serviced apartment, it came equipped with a fridge, microwave, and cutlery, which was perfect for making a simple late-night snack with groceries bought from the supermarket. However, there were a couple of downsides: the water pressure was quite weak, and there was a strange drain smell coming from the bathroom, which definitely needs improvement. The gym and infinity pool are located on the 36th floor. The pool was super clean and the views were absolutely stunning! 👍

Hidden in George Town, Penang, is a century-old heritage hotel, which was the most pleasant surprise of my trip. The hotel is divided into the Heritage Wing and the Victory Annexe, both largely preserving their original historical charm. From the antique elevator to the brass key wall, every detail tells a story. Teak staircases are carved with Malaysian motifs, and the rooms feature hardwood furniture alongside Fujian blue and white tiles, creating a stylish blend of East and West. The infinity pool offers direct views of the strait, and at sunset, the orange glow reflects on the water, allowing you to fully soak in Penang's unique seaside Nanyang charm. The century-old corridors are steeped in history, having hosted notable figures like Charlie Chaplin, Marilyn Monroe, and Sun Yat-sen.

Everything about this hotel was great. We booked a sea view room and the view from the window was absolutely stunning. Just cross the road downstairs and you're at the beach. There are also many snack bars downstairs. The staff were very warm and responsible, always diligently resolving any issues we had. When we checked out, we accidentally left something behind in the hotel and didn't realize it. The hotel even sent an email to inquire about it and safely kept our belongings. It was a fantastic experience overall!

The location is fantastic, right by two large shopping malls, making dining and shopping incredibly convenient—just a three to four-minute walk away. While you'll need a taxi to get to the old town attractions, it means the area is much quieter. There's a Hua Yang restaurant right under the nearby Gurney Plaza, and the wait times are much shorter than in Kuala Lumpur, so I finally got to eat there! The facilities are a bit lacking and can't compare to five-star hotels in China. However, the service is excellent, and they even offer a shuttle bus. Breakfast was a bit disappointing; they start clearing up right on time, and the variety isn't huge. Overall, the service was very good and proactive.

The sea view from the bedroom and bathroom was absolutely stunning and really captivated me. I also loved the apartment layout. The living room was spacious, and having a large fridge, washing machine, and kitchen was very convenient, even though we didn't use them. The hotel breakfast didn't have a huge variety, but the food was good, and the service was excellent. Right next door there's a mall with a 24-hour convenience store and two spa places. The night market and food stalls are within walking distance, and Gurney Plaza isn't too far either; we walked there both evenings for some shopping.

My stay here was excellent! The hotel's location is superb, with convenient transportation, being very close to the subway station and shopping center. The check-in process was quick, and the front desk staff were enthusiastic, professional, and friendly. The room was clean and hygienic, the bedding was soft and comfortable, and the soundproofing was good, ensuring a high-quality sleep. The room facilities were complete, the internet speed was fast, and the shower water temperature was just right with strong pressure. There are plenty of dining and entertainment options nearby, and it offers great value for money. I'll definitely choose this place again next time. Highly recommend everyone to stay here!

Everything was fine except the parking charges, which were completely mishandled. I was clearly told it would be RM9 per day with multiple entries and exits allowed. Yet on the second day, I was charged RM18 on my first exit. Naturally, I assumed it might include an advance charge for the third day.. but then on the third day, I was charged another RM9 anyway. That makes absolutely no sense. I raised this at reception during check-out, and I was told to text a provided number. I’ve sent multiple messages and no response whatsoever. Completely ignored. Yes, it’s “just” RM9 extra. But that’s not the point. If this is how casually you handle even small discrepancies, what does that say about your overall standards? And how many other guests are being overcharged without even realizing it? Frankly, this is unacceptable and extremely disappointing.

The Miren is another Marriott design hotel. It's a few hundred more expensive than the Marriott I stayed at before, but personally, I don't think the travel comfort was as good as the previous Marriott. The design is beautiful, but the sea view from the window felt a bit restricted, not wide enough. Although, you can watch the sunrise from the sea view room. Breakfast was an à la carte buffet, and the taste was just okay, nothing special, not as delicious as advertised. The pool is very beautiful, and the service was excellent. There's a lively night market downstairs where you can eat. They also offer turn-down service. However, the handheld showerhead had very low water pressure, in addition to the rain shower. There was an incident during check-in where there was a bloodstain on the duvet. We called to have the duvet cover changed, and they explained that the person making the bed had cut their finger. While we didn't want to make a fuss, the hotel only offered a fruit platter that wasn't very tasty. For a high-end hotel, this level of customer service awareness is disappointing. I probably won't choose this one again.

This was our过渡 hotel for the first night in Penang, and they offer 24-hour check-in. We arrived past midnight, but the Malay guy at the front desk was still very attentive. The room wasn't big but felt new with a modern design. Our room type faced the back street, so it was quiet, but it looked directly onto the building opposite, offering no view at all. If a view is important to you, I recommend booking a different room type. The hotel is very close to Toh Soon Cafe and the Peranakan Museum, both within a five-minute walk. The surrounding area is pretty quiet with not many shops.

It’s very relaxing. Love the room and the views from the balcony. The in house Italian restaurant offers set lunch and dinner which was a good alternative to the buffet spread at the main dining hall. Breakfast spreads has a good variety of Asian local delights, but a lack in fruits and vegetables options. There is a little play zone with arcade game and a pool table, but some buttons on the machine malfunction and missing balls from the pool set.