Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 14, 2026
Guest UserBooked one deluxe room and stayed for one night with kids. The room is sufficient, ample toiletries with a bottle of distilled water. The kids enjoyed much at the pool, it was big maximum of 4.2 feet and an adjacent kiddie pool with water fountains also good thing is that the kiddie play room is just along the area so you can watch your kids play around. They also have sun loungers and couches. At the same floor they have this six hole miniature gold area designed for fun and playful guests. In the evening we went to the roof top, there was a bar and spend some time just chilling around. Then buffet breakfast was ok, the kids loved the champorado. Then we went for a quick stroll to the adjacent mall, and you don't have to go down for there was a connecting area at the 4th floor. All in all the stay was absolutely ok despite this musty smell, I think from the carpet that is not dried up? or from the sewer. However, that does not make our stay memorable.
Show more
Price per night from:SAR 497
Posted on Feb 24, 2026|Premium Suite Non smoking
Jude K.I stayed at Okada Manila from February 21 to 24, 2026 and had a very pleasant experience. The room was spacious, comfortable and well maintained, and the facilities of the hotel were impressive.
During my stay, my travel companion lost an Apple AirPods Max shortly before check‑out and we thought it was impossible to get it back. The security team, especially Supervisor Arnold, worked very hard to help us and finally returned the headphones to us safely, which made us feel very grateful and impressed by their professionalism.
Overall, I felt safe and well taken care of in this hotel, and I would be happy to stay at Okada Manila again and recommend it to other travelers.
Show more
Price per night from:SAR 797
Posted on Sep 4, 2026|Penthouse Unit with 2 Bedrooms
Guest UserThe stay was a mixed bag, 3/5 stars overall. By far the biggest negative was the blatantly false advertisement of a Balcony - the actual reason we picked this unit over less expensive alternatives. Let me repeat there is NO BALCONY. The second negative which is milder was that initially, the owner sent a message threatening to charge a P100/hr ”late check in fee” for checking in after 6pm. None of this is mentioned on Trip.com's website. I complained about this and the owner agreed to not charge us for ”late check in”, and she didn't .
Positives were a great housing complex, few attractions nearby except a mall, but facilities are excellent. The owner was very responsive to any problems or issues, replying almost immediately. Free lumpia Shanghai in the freezer was a nice touch, we bought some oil and fried it up! In short, a bit more honesty in advertising would earn more stars, but it was still a worthwhile stay.
Show more
Price per night from:SAR 185
Posted on Jun 19, 2026
juliepremHere's a review based on your experience:
---
We stayed at this Airbnb for 8 nights and had a mixed experience. The location is fantastic, just across from Okada Hotel, which is a major plus. However, our check-in was quite disappointing. We arrived around 5 PM, two hours after the official check-in time of 3 PM, only to find the unit was not clean. It was very dusty, and there were no cleaning tools provided.
The staff arrived around 5:30 PM to bring us towels and one bed cover, we requested utensils, We ended up purchasing our own cleaning supplies to tidy up the place before we could settle in. This was frustrating, especially after traveling from another country, as we had hoped to relax upon arrival.
While the unit itself has potential, the lack of cleanliness and preparation before our check-in was a significant issue. We had to clean the unit ourselves before we could even think about resting. Overall, I would recommend this place for its location, but improvements in cleanliness and guest readiness are necessary.
Show more
Price per night from:SAR 333
Posted on Dec 13, 2025|Luxury Seaview Family Room
Guest UserA truly exceptional stay experience! From the moment we booked, the host, Guodong, was friendly and provided clear, helpful instructions. The apartment itself was a haven—stylish, quiet, and so comfortable. It felt like a home away from home. We slept great and loved the bedroom and the living room 'that gives natural light. Highly recommended if you're looking for quality and great hospitality! We will stay here again on our next trip.
Show more
Price per night from:SAR 183
Posted on Oct 15, 2025
Guest User
.
There are many rules before checking in, it is difficult for the guest who has many things to do like barcode etc. It should be done once you have booked on trip.com,, not to many people you have to talk to outside the apps and ask for any requirements. I wish the front desk was the only one you talked to. And The hotel cleaning fee should be included in the payment when booking, it should not be charged after the booking is complete. The rest its ok
Show more
Price per night from:SAR 118
Posted on May 8, 2025
Guest User
We strongly recommend this place. Location is perfect. We find all we need Around. They have very easy check in policy. Friendly guard and reception.
Gordon and his assistant Ms Mary are very responsive and welcoming. Parking is just in front of the reception.
The room and design is very lovely and modern. Its spacious enough for us to have a great stay
Thank you
Show more
Price per night from:SAR 439
Posted on Sep 21, 2026|Standard Double Room
J.E.777
There were cockroaches in the room, and no hot water. Although the staff came to fix it twice, the hot water only lasted less than a minute before turning cold. When I first reported it to the front desk, they claimed it was a water pressure issue in the alley, but my friends' rooms had hot water, though it was also unstable. Basically, everyone just gave up and resigned themselves to cold showers.
My friend's room needed urgent cleaning, and they said they would do it, but it took four hours for anyone to show up. Only after she communicated in a more assertive tone did the housekeeping staff finally come to clean.
The breakfast was very simple, just a slice of toast or rice with an egg. My friend found hair on her toast and later suffered from diarrhea. The hygiene was terrible.
The first room they gave me had a window air conditioner with no remote control and was very noisy. I requested a change of room, and then I was given a room with an inverter air conditioner.
Overall, it was a terrible experience. I hope the management actively makes improvements.
Show more
Price per night from:SAR 57
Posted on Sep 19, 2025
Gellie
its good
Show more
Price per night from:SAR 155
Posted on May 8, 2025
Guest User
Feedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
*******************
Bayshore phase 2
Show more
Price per night from:SAR 452